Brynderwen & Minster Surgeries

17/12/2025

15/12/2025

Congratulations to our fellow GP from Llan Healthcare on being awarded an MBE by King Charles. Very well done and deserved, Dr Morris ❤️

15/12/2025

**Patient Announcement**
With just over a week to go until Christmas, It is important you check you have enough medication for over the festive period.
Please note: Prescription requests take 72 hours to process, so plan ahead to avoid running out.
You can order your repeat prescriptions in the following ways:
1.NHS Wales App – Quick and easy
2. Through your chosen pharmacy – Let them handle it for you.
3. Via email to your registered surgery either;
prescriptions.brynderwen@wales.nhs.uk or prescriptions.minster@wales.nhs.uk
4. Completing a prescription request slip in either surgery

Holiday Closures
Our surgeries will be closed on:
Thursday 25th December (Christmas Day)
Friday 26th December (Boxing Day)
Thursday 1st January (New Year’s Day)
Please do not leave requests until the last minute!!

10/12/2025

Here is a snapshot of our activity data for November 2025, This data also includes the number of missed appointments which is 189 appointments over the month. We had a further 18 appointments yesterday where patients did not attend.
😩It is simply not good enough to just not show up. We are doing everything we can to improve appointment systems and make getting an appointment easier but you share that responsibility by cancelling when you no longer need the appointment or cannot attend for whatever reason.
📞Please remember to cancel your appointment if you do not need it. If you receive a text message reminder for your appointment, you can respond to it to cancel your appointment up to 10 minutes before it is due. We have also added the option to cancel appointments via the phone line by pressing option 1.
Thank you.

09/12/2025

URGENT PATIENT NOTICE

We are extremely short staffed of nurses and doctors due to sickness and are working at safe capacity to try and manage.

Unfortunately, as such, we have had to cancel lots of routine appointments. We are very sorry for any inconvenience this has caused and we understand how frustrating this will be for you.

We have tried to arrange locum cover but there is no availability at short notice so we will be operating on an urgent basis only today and tomorrow (at least) and if your condition needs to be assessed on the day you may be asked to go to either site (Brynderwen or Minster) or the CRI. Again, we understand this may be inconvenient but we need to ensure we do not compromise a safe service. It would be really helpful if you could go to whichever site is offered to help us assess your condition in the safest way possible.

Thank you for your support and understanding, and apologies again for those we have had to cancel.

27/11/2025

**Patient Notice**
😫Can we please ask that patients DO NOT put samples (such as urine) in the prescription box by the checking in machine in Brynderwen surgery. All samples need to be handed in at the reception desk so that they can be sent off for testing.
🙋‍♀️If you are ever unsure please ask a member of staff who will help you.