Rumney Primary Care Centre

16/04/2026

*** Rectified***

Good Afternoon,

We are currently experiencing issues with our telephone line and are unable to receive incoming calls, please bare with us whilst we rectify this.

Many Thanks

RPCC

15/04/2026

Good Afternoon!

Patient Notice: Change to Ear Wax Removal Service
For many years, our practice has provided ear syringing for the removal of ear wax. Following updated clinical guidance and best practice recommendations, ear syringing is no longer considered the safest or most effective method of wax removal.
Ear suction (micro suction) is now the preferred method. As this procedure requires specialist equipment and training, it is not a service we are able to provide at our surgery.
We will therefore no longer offer ear syringing.
What to do if you have ear wax problems
In line with guidance across NHS Wales:
• Use olive oil drops or sodium bicarbonate drops for 3–5 days to help soften the wax
• Speak to your local community pharmacist for advice — many pharmacies in Wales offer support and guidance for ear wax management
• Access ear wax removal services (micro suction) via local providers. These services may be available privately.
At present, routine ear wax removal is not commissioned as a core GP service under NHS Wales, and many GP practices across Wales have stopped providing ear syringing.
If you experience ear pain, discharge, sudden hearing loss, dizziness, or other concerning symptoms, please contact the surgery for assessment.
Thank you for your understanding.

08/04/2026

Good Afternoon!

Hay fever is usually worse between late March and September, especially when it’s warm, humid and windy. This is when the pollen count is at its highest.

The majority of high strength treatments for hay fever are now available to purchase at your local pharmacy. GPs will no longer be able to give routine prescriptions for hay fever treatments.

Please utilise the common ailment scheme or purchase your hay fever medication rather than wait for an appointment to be told you need to go to a pharmacy and pay for the medication. We want to support you to get the right care at the right time.

Requests for hay fever medications will be declined and you will initially be directed to the pharmacy.

Please do not be offended if we refer you to a pharmacy. It is important we do not use appointments for services and medications that are available at your local pharmacy. Where you try pharmacy recommended first line options and these are unsuccessful, please contact the practice via telephone/ NHS app as an appointment may be required with ANP/GP for new medication.

Thanks RPCC

08/04/2026

24/03/2026

Good Afternoon!
We will be closed on Friday 3rd April & Monday 6th April 2026 for the Easter 🐣 Bank Holidays.
We anticipate being very busy following this (7th-10th April 2026)
Please:
- order your repeat prescription in advance if you are due over the above dates.
- contact NHS 111 Wales by telephone ☎️ when we are closed (if the matter is urgent)
- check your symptoms online via https://111.wales.nhs.uk
- visit your local community pharmacy for minor illnesses, which do not require an appointment
- see https://www.gov.wales/help-us-help-you for lots of useful advice & guidance on available services.
Thanks and have a lovely Easter
RPCC

20/03/2026

Catch-up clinics are being held for teenagers and young adults who have not had an important meningitis vaccination.

Cardiff and Vale University Health Board is holding walk-in clinics for young people in Year 9 and up to the age of 25 who have previously missed their MenACWY vaccination appointment.

Walk-in clinics are being held every Saturday (starting March 21) until further notice at the following locations:
- Barry Hospital, Colcot Road, CF62 8YH (9am-4.30pm)
- Maelfa Wellbeing Hub, Llanedeyrn, Cardiff, CF23 9PN (9am-4.30pm)

Young people aged 13-14 (school Year 9) are invited by GPs in Cardiff and the Vale of Glamorgan to receive this vaccine as part of their routine schedule but sometimes these appointments can get missed.

The MenACWY vaccine protects against meningococcal disease type A, C, W and Y.

While rare, meningococcal disease can be very serious and require urgent hospital treatment. It can lead to life-changing disabilities such as amputations, hearing loss, brain damage and scars.

If parents of younger children would like information about their meningitis B and pneumococcal vaccination status - both of which are given to children as part of their routine vaccination schedule up to the age of 2 - please call the vaccination service on 02921 841234 (lines open Mon-Fri 9am-4.45pm). You can also book any missed doses with your GP.

19/03/2026

Good Morning! We are getting quite a few calls in relation to the Meningitis outbreak in Kent, please read the attached statement futon PHW:

“While meningococcal disease is rare, it can become very serious quickly. Recent surveillance data show that cases in Wales remain relatively low, with 18 notifications of meningococcal disease reported in 2023 and 19 reported in 2024.

18/03/2026

04/03/2026

Good Afternoon!
Do you have a fussy eater?

Nutrition for your little one (NYLO) is a nutrition programme developed by Cardiff & Vale UHB Public Health Dietitians for families with children under 5 and living in Cardiff and the Vale.

Nutrition for Your Little One is a Nutrition Programme developed by Cardiff & Vale UHB Public Health Dietitians for families with children aged 5 and

02/03/2026

Good afternoon,
Just a reminder of the below post.
Many Thanks
RPCC

Good afternoon!

Please note that from the 1st of March 2026 we will no longer be accepting prescription requests via the telephone.

This is due to feedback from patients that they have difficulty getting through to the surgery.

Please ensure you make alternative arrangements for ordering your medication prior to this date.

We have a variety of ways you can order your repeat medication:

-By instructing a pharmacy of your choice to order your medication for you.
-By ordering via the NHS Wales App
-Via email, sending your request along with your name and date of birth to: prescriptions.rpcc@wales.nhs.uk
-By putting your repeat prescription into the prescription box at the entrance of the surgery.

Please can you allow at least 48 hours from ordering for your REPEAT prescription to be ready for collection from your chosen pharmacist.

Please do not contact the surgery to check if your prescription is ready if it’s less than 48 hours from ordering. 48 hours allows us to process your request and get it to your pharmacy destination.

Many Thanks for your support

RPCC

14/01/2026

Good afternoon!

Please note that from the 1st of March 2026 we will no longer be accepting prescription requests via the telephone.

This is due to feedback from patients that they have difficulty getting through to the surgery.

Please ensure you make alternative arrangements for ordering your medication prior to this date.

We have a variety of ways you can order your repeat medication:

-By instructing a pharmacy of your choice to order your medication for you.
-By ordering via the NHS Wales App
-Via email, sending your request along with your name and date of birth to: prescriptions.rpcc@wales.nhs.uk
-By putting your repeat prescription into the prescription box at the entrance of the surgery.

Please can you allow at least 48 hours from ordering for your REPEAT prescription to be ready for collection from your chosen pharmacist.

Please do not contact the surgery to check if your prescription is ready if it’s less than 48 hours from ordering. 48 hours allows us to process your request and get it to your pharmacy destination.

Many Thanks for your support

RPCC