Rumney Primary Care Centre

15/12/2025

Good afternoon!

Please contact the surgery to book in for your flu vaccine if you are eligible.

Anyone who has not had the flu vaccine by the end of December may need to travel further to have it.

Please protect yourself this winter

RPCC

12/12/2025

03/12/2025

Good afternoon!

A Winter Plea!

We have have had a huge increase in number of calls regarding prescriptions/Repeat prescriptions/Deliveries, especially patients who utilise Mr Bhogal's Pharmacy if their telephone line is engaged.

Please be aware that we DO NOT have any access to Mr Bhogal's so please DO NOT contact the surgery if you are unable to get hold of them. We are unable to tell you when your delivery will be coming. Worryingly, patients have called us to book an appointment with a GP as they have not had their medications delivered, this is a waste of our much-needed GP appointments.

Please do not be offended when our Care Navigation team are unable to assist you with any Bhogal's Pharmacy requests.

Please can you allow at least 48 hours from ordering for your REPEAT prescription to be ready for collection from your chosen pharmacist. We accept them via, telephone, NHS App, email (prescriptions.rpcc@wales.nhs.uk)

Please do not contact the surgery to check if your prescription is ready if it’s less than 48 hours from ordering. 48 hours allows us to process your request and get it to your pharmacy destination.

Our phone lines are incredibly busy at the moment with patient's chasing up their prescriptions, If you can please adhere to the above time frame, it will really help reduce the number of calls and enable us to help those who require urgent care.

Many Thanks for your help.

RPCC

13/11/2025

Good Afternoon

Next week (18th November 2025-24th November 2025) is Antibiotic Awareness Week!

-Key messages for patients
-Only use antibiotics when prescribed: They are only effective against bacterial infections, not viral illnesses like the common cold or flu.
-Take them as directed: Complete the full course of antibiotics exactly as prescribed by your healthcare provider to ensure they are effective.
-Never share antibiotics: Do not take leftover prescriptions from previous illnesses or share your antibiotics with others.
-Prevent infections: Good hygiene, such as handwashing, and staying up to date with vaccinations can help prevent infections from occurring in the first place.
-Many illnesses can be treated without antibiotics please utilise the NHS Wales Symptom checker: https://111.wales.nhs.uk/selfassessments/symptomcheckers/?ScName=GenerallyUnwell2&SCTId=155

Many Thanks for your support

RPCC

14/10/2025

Good Morning!

We still have plenty of availability for our eligible patients in our flu clinic on Saturday 18th October, please contact the surgery to book in.

Look forward to seeing you there!

RPCC

25/09/2025

Good afternoon!

It is very sad that we have to do this, but we have been getting some questions.

Please do not listen to Trump.

https://www.gov.uk/drug-safety-update/paracetamol-and-pregnancy-reminder-that-taking-paracetamol-during-pregnancy-remains-safe?utm_source=e-shot&utm_medium=email&utm_campaign=DSU+(September+2025)+-+Main+2&es_c=0C2BDD445614F8C0D560AC0B8C34EA22&es_cl=B130A04BF1E19E94D7D19B5952034CD7&es_id=y77%C2%A3o2

Thanks RPCC

Patients should be reminded and reassured that there is no evidence that taking paracetamol during pregnancy causes autism in children. Paracetamol is recommended as the first-choice pain reliever for pregnant women, used at the lowest dose and for the shortest duration. It also acts as an antipyret...

18/09/2025

****UPDATED****

We are all up and running again now!

Good Morning!

It is not our week 😔!

Currently we are having PC issues, please bare with us as this gets resolved. It has been escalated and we will be back online as soon as we can.

Many thanks for your patience

RPCC

16/09/2025

****UPDATE****

We are now back in the practice. We will be contacting those patients who should have had an appointment this morning to reschedule. Apologies for any inconvenience caused. Please bare with us whilst we rearrange these.

Good morning,

Unfortunatly we have had an electrical fire at the surgery, everyone is safe but we have had to evacuate and are unable to re enter the building until the fire brigade has said it safe to do so.

For emergency care please call 999

We will keep you updated once we know more.

Thank you for your patience

RPCC

03/09/2025

Good Afternoon!

Our technical issues with the NHS Wales App are now (🤞) resolved. Appointment requests will be available tomorrow morning at 08:00.

Many thanks for your patience.

RPCC

02/09/2025

Good Afternoon!

Please note you can no longer book appointments via the NHS Wales App, however patients can REQUEST an appointment. We have made this change to our booking system to improve our service and ensure fair access to appointments. Please log onto the App as normal to request an appointment.

Your REQUEST for an appointment may be followed up with a request for more information, we will use the information to choose the most appropriate doctor, nurse, or health care professional to help you. In some cases, depending on the information given, an appointment may be made for a future date, and you may be asked to attend the surgery. After assessment, the GP may feel an appointment is not appropriate at this time.

These changes are part of our efforts to ensure appointments are allocated based on clinical need.

Patients with serious medical emergencies should not delay treatment whilst trying to contact the surgery. If you are experiencing severe chest pain, severe breathing difficulties, one sided weakness, slurred speech, severe bleeding, or for any condition you feel needs urgent or immediate medical attention, do not hesitate to call 999.

Thanks
RPCC