06/11/2025
✔️During the summer, Healthcare Inspectorate Wales conducted an inspection of the Emergency Dept at Royal Glamorgan Hospital. Today we welcome the publication of the positive findings report which highlights the work and commitment of our team in the department.
Gethin Hughes, Chief Operating Officer for Cwm Taf Morgannwg University Health Board said: “We very much welcome the findings of today’s Healthcare Inspectorate Wales’ (HIW) report following the recent inspection of the Emergency Department at Royal Glamorgan Hospital. We are pleased that the report recognises the dedication and professionalism of our staff, who are committed to provide safe, compassionate and respectful care to patients, often in highly demanding circumstances.
“As a health board, we are encouraged by the acknowledgement of the wealth of good practice - including the effective prioritisation of patients in the department based on their clinical need and the pace of ambulance handover processes, which are among the best in Wales. The report also recognises the positive impact of our new paediatric area, and the valuable contribution of our specialist nursing roles.
“We also acknowledge that too many of our patients experience delays in the time they take to access care beyond the Emergency Department driven by the ongoing challenges facing all health boards caused by wider pressure across the health and social care system, which affect patient flow and waiting times.
“We are already implementing a comprehensive improvement plan to address the areas identified in the report, including:
Staff training compliance – we are working with our practice development nurse within the ED to ensure a robust staff training plan is in place. We have also appointed a pan CTM Senior Nurse for Education to support with internal education.
Patient comfort - replacing seating within the department to support our patients within a reclining chair where patients are offered blankets, eye masks and ear plugs to improve patient experience.
Hydration and nutrition – we are installing water fountains in the department and the development of specific patient surveys has been undertaken to support engagement with our patients and their families about food provision.
“Our priority remains to ensure that every person who attends our Emergency Department receives high-quality, safe and compassionate care.”
Read the full report: https://www.hiw.org.uk/inspection-royal-glamorgan-hospitals-emergency-department-reveals-progress-and-ongoing-challenges
✔️Yn ystod yr haf, cynhaliodd Archwilydd Gofal Iechyd Cymru archwiliad o Adran Achosion Brys Ysbyty Brenhinol Morgannwg. Heddiw rydym yn croesawu cyhoeddiad y adroddiad canfyddiadau cadarnhaol sy'n tynnu sylw at waith a pharodrwydd ein tîm yn yr adran.
Dywedodd Gethin Hughes, Prif Swyddog Gweithredol Bwrdd Iechyd Prifysgol Cwm Taf Morgannwg: “Rydym yn croesawu canfyddiadau adroddiad Arolygiaeth Gofal Iechyd Cymru (HIW) heddiw yn dilyn yr arolygiad diweddar o’r Adran Argyfwng yn Ysbyty Brenhinol Morgannwg yn fawr iawn. Rydym yn falch bod yr adroddiad yn cydnabod ymroddiad a phroffesiynoldeb ein staff, sydd wedi ymrwymo i ddarparu gofal diogel, tosturiol a pharchus i gleifion, yn aml mewn amgylchiadau heriol iawn.
“Fel bwrdd iechyd, rydym yn cael ein calonogi gan y gydnabyddiaeth o’r cyfoeth o arfer da — gan gynnwys blaenoriaethu cleifion yn effeithiol yn yr adran yn seiliedig ar eu hangen clinigol a chyflymder prosesau trosglwyddo ambiwlansys, sydd ymhlith y gorau yng Nghymru. Mae'r adroddiad hefyd yn cydnabod effaith gadarnhaol ein maes pediatrig newydd, a chyfraniad gwerthfawr ein rolau nyrsio arbenigol.
“Rydym hefyd yn cydnabod bod gormod o’n cleifion yn profi oedi yn yr amser maen nhw’n ei gymryd i gael gofal y tu hwnt i’r Adran Argyfwng a achosir gan yr heriau parhaus sy’n wynebu pob bwrdd iechyd a achosir gan bwysau ehangach ar draws y system iechyd a gofal cymdeithasol, sy’n effeithio ar lif cleifion ac amseroedd aros.
"Rydym eisoes yn gweithredu cynllun gwella cynhwysfawr i fynd i'r afael â'r meysydd a nodwyd yn yr adroddiad, gan gynnwys:
• Cydymffurfiaeth hyfforddiant staff – rydym yn gweithio gyda'n nyrs datblygu ymarfer yn yr Adran Argyfwng i sicrhau bod cynllun hyfforddi staff cadarn ar waith. Rydym hefyd wedi penodi Uwch-Nyrs Addysg ar draws y CTM i gefnogi addysg fewnol.
• Cysur cleifion - disodli seddi yn yr adran i gefnogi ein cleifion mewn cadair orwedd lle cynigir blancedi, masgiau llygaid a phlygiau clust i gleifion i wella profiad y claf.
• Hydradu a maeth – rydym yn gosod ffynhonnau dŵr yn yr adran ac mae arolygon cleifion penodol wedi'u datblygu i gefnogi ymgysylltiad â'n cleifion a'u teuluoedd ynghylch darpariaeth bwyd.
“Ein blaenoriaeth o hyd yw sicrhau bod pob person sy'n mynychu ein Hadran Argyfwng yn derbyn gofal o ansawdd uchel, diogel a thosturiol.”
Darllenwch y adroddiad llawn: https://www.agic.org.uk/arolygiad-o-adran-achosion-brys-ysbyty-brenhinol-morgannwg-yn-datgelu-cynnydd-heriau-parhaus?fbclid=IwY2xjawN5mCxleHRuA2FlbQIxMABicmlkETBvQWVSSHdDWlZkcThpbXBic3J0YwZhcHBfaWQQMjIyMDM5MTc4ODIwMDg5MgABHq5PetpZF8aNkackvFvaC-BAOtOuYTrD9W7yMbISf0dzvdL9ybPPAAOwnEbU_aem_Zm2ctjWYdxd7bl_KKm_1Bg