Whitchurch road surgery

20/04/2026

We will be closed tomorrow afternoon from 2pm for staff training. Please call the Out of Hours number 0300 102 5555 for any medical assistance

02/04/2026

Please be advised that the surgery will be closed for the Easter Bank Holiday weekend on the following dates:

🔴 Friday 3rd April 2026

🔴 Monday 6th April 2026

We will reopen as normal on Tuesday 7th April.

If you require medical assistance while we are closed, please utilize the following services:

For immediate, life-threatening emergencies, always call 999.

For non-emergency medical advice, please call NHS 111 or visit 111.nhs.uk.

We wish all our patients a happy and healthy Easter break! 🐰

10/03/2026

19/02/2026

📢 Drop-In Advice Session at Whitchurch Road Surgery

We’re pleased to host a Citizens Advice Cardiff & Vale drop-in session at the surgery:

🗓 Monday 9th March 2026
⏰ 09:30 – 13:00
📍 Whitchurch Road Surgery, Sachville Avenue, Gabalfa, Cardiff, CF14 3NY

Citizens Advice provides free, confidential and impartial advice on a wide range of issues including:
✔ Debt
✔ Benefits
✔ Housing
✔ Cost of living support

💬 No appointment needed – just drop in.

This session is available for patients of Whitchurch Road Surgery and is part of our ongoing commitment to supporting not just medical needs, but wider wellbeing and social support.

Please share with anyone who may benefit.

18/02/2026

👂 Ear Wax Removal Clinics – March 2026 👂

Whitchurch Road Surgery will be running ear wax removal clinics using microsuction throughout March.

Microsuction is a safe, quick and effective method of ear wax removal, carried out by a trained healthcare professional in our surgery.

🗓 Clinic Dates:
• Wednesday 4th March
• Wednesday 11th March
• Wednesday 18th March
• Wednesday 25th March

⏰ Time: 10:00am – 12:00pm

💷 Cost: £60 (private service)

📍 Location: Whitchurch Road Surgery

Appointments are limited and must be booked in advance.

📞 To book, please call 02921 851190

12/02/2026

Now Offering Private Physiotherapy Appointments

We’re pleased to host PhysioCymru at our premises, providing fast access to expert private physiotherapy care.

Whether you're struggling with back pain, sports injuries, joint problems or recovering from surgery, their experienced clinicians offer:

✔ Physiotherapy Assessment & Treatment
✔ Steroid Injections
✔ Shockwave Therapy
✔ Tailored treatment plans
✔ Modern clinical facilities with parking
✔ No long waiting lists

Take control of your recovery and get seen quickly.

📞 Call 07442250772
🌐 www.physiocymru.co.uk

Book your appointment today and start feeling better sooner.

04/02/2026

📊 How We’re Working at Whitchurch Road Surgery – December 2025 📊

We want to keep our patients informed about how services are being used and how we can all work together to improve access to care.

Here’s a snapshot of activity at Whitchurch Road Surgery in December 2025:

📞 3,456 phone calls received
Slightly fewer calls than the previous month, showing increasing use of alternative contact methods.

💊 2,003 prescription items issued
Prescribing activity remained steady.

🩺 64 referrals made
Referral numbers vary depending on clinical need.

📝 95 fit notes issued
Similar to previous months, reflecting consistent demand.

💬 4,520 text messages sent and received
Text messaging continues to help us communicate efficiently with patients.

💻 301 digital requests submitted
A small increase, showing more patients are choosing online contact where appropriate.

📅 369 appointments not attended (DNA)
This equates to 14.7% of appointments, an increase on last month. Missed appointments reduce availability for other patients and put additional pressure on services.

✔ How you can help

🔹 Cancel appointments you no longer need as early as possible
🔹 Use online requests for routine or non-urgent queries
🔹 Order repeat prescriptions in good time
🔹 Choose the right service for your needs

📞 Need help deciding who to see or where to go?
You can contact our **Patient Care Navigator service on 02920 038812, who can help direct you to the most appropriate service for your needs.

By working together, we can help ensure appointments are available for those who need them most and support safe, timely care across our community.

Thank you for your continued support 💙

29/01/2026

👂 Ear Wax Microsuction Clinics – February 👂

Whitchurch Road Surgery is running ear wax removal clinics using microsuction throughout February.

Microsuction is a safe, quick and effective method of ear wax removal, carried out by a trained healthcare professional in our surgery.

🗓 Clinic Dates:
• Wednesday 4th February
• Wednesday 11th February
• Wednesday 18th February
• Wednesday 25th February

⏰ Time: 10:00am – 12:00pm

💷 Cost: £60 (private service)

📍 Location: Whitchurch Road Surgery

Appointments are limited and must be booked in advance.
To book or for further information, please contact the surgery:

📞 02921 851190

21/01/2026

We are asking our patients to help us improve continuity of care, which means supporting patients to see the same GP or clinical team over time, when appropriate.

Your feedback will help us understand:

how important seeing the same GP is to you

what works well at the surgery

what we could do better

✅ The survey is short
✅ It is anonymous
✅ Your views really do matter

👉 Please take part using the link below:
[INSERT SURVEY LINK]

Thank you for helping us improve care for our patients 💙

https://forms.cloud.microsoft/e/MxphZ7JVvW

16/01/2026

✨ Skip the Queue – Manage Your Appointments with Ease! ✨

Did you know you can book, change or cancel appointments without waiting in a phone queue?

📞 Just call 02920 038812 to use our Patient Care Navigator service.

✔ Book appointments
✔ Change or cancel appointments
✔ Skip long waiting queues
✔ Quick, simple, and available when you need it

Give it a try next time you need us – it’s designed to make things easier for you 💙

19/12/2025

🎄 Christmas Opening Times – Whitchurch Road Surgery 🎄

Please see our opening times over the Christmas and New Year period:

📅 Monday 22/12/25 – Wednesday 24/12/25
🕘 Open as normal

📅 Thursday 25/12/25 (Christmas Day)
❌ Closed

📅 Friday 26/12/25 (Boxing Day)
❌ Closed

📅 Monday 29/12/25 – Wednesday 31/12/25
🕘 Open as normal

📅 Thursday 01/01/26 (New Year’s Day)
❌ Closed

📅 Friday 02/01/26
🕘 Open as normal

If you need medical help while we are closed, please use NHS 111.
In an emergency, always call 999.

Thank you and we wish all our patients a very Merry Christmas and a Happy New Year 🎅

18/12/2025

Whitchurch Road Surgery is offering ear wax removal using micro suction this January.

Micro suction is a safe, quick and effective method of removing ear wax, carried out by a trained healthcare professional in our surgery.

Appointments are limited and must be booked in advance.

We are offering ear wax removal using micro suction —
a modern, safe and effective technique.

🗓 January 2026 Clinic Dates

Wednesday 7th January
Wednesday 14th January
Wednesday 21st January
Wednesday 28th January

10.00am-12.00pm

✔ Performed by a trained healthcare professional
✔ Modern clinical setting
✔ Pre-booked appointments only

📞 To book or for prices:
Call: 02921 851190
📍 Whitchurch Road Surgery