Grosvenor House Surgery

27/03/2026

23/03/2026

Monday 23rd Update - Our national IT systems are resolved. Please bear with us whilst we work through the backlog

23/03/2026

Monday 23rd Urgent News- Please be aware our National IT system is down. We cannot access any patient records currently. This is beyond our control.
Please avoid contacting the surgery at this time as we cannot see any patient information currently.
Further updates will be provided

22/03/2026

14/03/2026

Call NHS 111.

06/03/2026

📱 Manage your appointments from your phone!

Most of our outpatient appointments can now be viewed directly on the NHS App, making it easier than ever to stay on top of your healthcare.

You can now see the majority of your hospital outpatient appointments in the App, and for many of our services you can request to amend or cancel appointments within the App.

A recent national survey found that nearly 1 in 4 people have missed an NHS appointment because they forgot or arrived too late. Missed appointments mean longer waits for others, so turn on push notifications in the App to get timely reminders and easily rearrange appointments you can’t attend.

Please take a moment to check your notification settings in the NHS App so you never miss an appointment!

Find out more about the NHS App on our website: https://www.ncic.nhs.uk/patients-visitors/nhs-app

27/02/2026

Did you know some NHS services can be accessed without needing a GP appointment first? 💚💙 You can contact these services yourself.

(These services cover NHS North Cumbria — North, West, and East. South Cumbria may have different options.)

We'll be looking at some of the options throughout the week...

🎯 Feeling low, anxious, stressed, or struggling with flashbacks, panic, or obsessive behaviours? NHS North Cumbria Talking Therapies at Cumbria, Northumberland, Tyne and Wear NHS Foundation Trust help with: depression, OCD, PTSD, phobias, panic disorder, and social anxiety.

💡 Adults (18+) registered with a GP in North Cumbria can self-refer. They’ll listen and help you find the support that works best for you.

👉 Self-refer today (link in comments below)

27/02/2026

Did you know some NHS services can be accessed without needing a GP appointment first? You can contact these services yourself. 💙💚

(These services cover the NHS area of North Cumbria — North, West, and East. South Cumbria may have different options.)

👣 Foot or lower leg problems?

The North Cumbria Podiatry Service at North Cumbria Integrated Care keeps you mobile, pain-free, and treats infections or movement issues that go beyond self-care.

💡 You can self-refer - no GP needed.
📍 Locations: Workington Community Hospital, Flatt Walks Clinic, London Road Clinic (Carlisle), North Carlisle Medical Centre

They’ll assess your needs, give advice, or arrange follow-up treatment if needed. Home visits may be available.

👉 Refer yourself today (link in comments below with lots of useful self care advice as well)

27/02/2026

Did you know some services can be accessed without needing a GP appointment first? You can contact these services yourself 💙💚

Today we’re highlighting stop smoking support available to residents in .

When you quit smoking, you’ll start to see almost immediate improvements to your health. It’s never too late to stop — and you’re much more likely to succeed with the right support.

Quitting smoking can help you:
- Breathe easier
- Feel better
- Save money
- Live longer

Both Cumberland Council and Westmorland and Furness Council offer free support to help you quit - and you can self-refer. Even if you're a non-smoker, feel free to spread the word to anyone you know who might be considering quitting.

See the comments 👇 for links to choose the relevant county in your area.

27/02/2026

Did you know some NHS services can be accessed without needing a GP appointment first? You can contact these services yourself. 💙💚
(These services cover the NHS area of North Cumbria - North, West, and East...... South Cumbria may have different options.)

Sudden eye problems? If you have a red or painful eye, something stuck in your eye, sudden vision changes, or flashes/floaters, contact the North East & North Cumbria Urgent Eye Care Service (CUES).

Call first - not a walk-in. You may get advice, a virtual or in-person appointment, or a hospital referral.

Not for routine checks - ongoing conditions like cataracts or glaucoma should be managed by your usual optometrist or hospital eye team.

Find out more - link in the comments 👇

27/02/2026

Muscle, joint, heart, lung, or pelvic health problems?? 💚💙

Some GP practices may offer First Contact Physiotherapy in-house - you would need to check with your specific surgery.

However, you can also self-refer for MSK Physiotherapy at North Cumbria Integrated Care - no GP needed.

They help with:

- Joint pain, sports injuries, rheumatology conditions
- Stroke, MS, Parkinson’s
- Heart or lung rehab
- Pelvic health issues, including pregnancy and incontinence

Treatment may include advice, exercises, hands-on therapy, and group sessions.

Available in hospital, outpatient, or community settings.

Link in the comments to find out more 👇