Step Forward into Volunteering and Employment

Step Forward into Volunteering and Employment Contact information, map and directions, contact form, opening hours, services, ratings, photos, videos and announcements from Step Forward into Volunteering and Employment, Mental Health Service, Shaddongate Resource Centre, Carlisle.

Step Forward is hosted by Cumbria CVS and
funded by the North East & North Cumbria ICB via the wider NHS Mental Health Transformation Fund.
​
We operate within Carlisle, Eden, Allerdale & Copeland.​

Business Administration Course – Level 2 Certificate | Free Online 💼Are you looking to build your skills for office-base...
02/03/2026

Business Administration Course – Level 2 Certificate | Free Online 💼

Are you looking to build your skills for office-based roles? This Level 2 Business Administration course is a great way to gain the knowledge and confidence needed to work in a wide range of industries.

During the course, you’ll learn how to:
- Carry out key administrative tasks
- Manage information effectively
- Support meetings and events
- Apply your knowledge across different job roles and sectors

This qualification provides the underpinning knowledge required to work in a variety of business administration environments and helps you develop lifelong, transferable skills to deliver high-quality support.

Course details:
💻Fully online – study at your own pace
✏️UK Government funded (for those who meet the eligibility criteria)
✏Level 2 qualification
✏Certificate included
⏰Duration: 6–12 weeks
⏰Recommended study time: 5–10 hours per week

Ideal for anyone looking to start a career in administration or strengthen their existing office skills 📊

Apply here:
👉 https://freecoursesinengland.co.uk/principles-of-business-administration/?nab=0 or if you are working with Step Forward, let us know you are interested during your next session and we can have a look together!

A great opportunity to gain a recognised qualification for free 🌟

🌟 🌟This week, we’re proud to shine a light on Eden Valley Hospice 💛Eden Valley Hospice provides specialist care for ad...
28/02/2026

🌟 🌟

This week, we’re proud to shine a light on Eden Valley Hospice 💛

Eden Valley Hospice provides specialist care for adults across North Cumbria living with life-limiting conditions, as well as vital support for their families, friends and carers. Their compassionate care is always free at the point of delivery, ensuring that those who need it most can access support without financial worry.

If you’re from Cumbria, the chances are you’ve been connected to Eden Valley Hospice in some way. You may have had a friend or family member cared for by them, or know someone who has. That’s what makes this charity so incredibly special, its impact is felt right across our community.

Their work touches so many lives, offering comfort, dignity and support at the moments it matters most.

If you would like to support their amazing work, you can donate here:
👉 https://www.edenvalleyhospice.org/support-us/donate/

Find out more:
🌐 https://www.edenvalleyhospice.org/

💙 Support is available – you don’t have to manage on your ownWe want to share some important support available locally t...
27/02/2026

💙 Support is available – you don’t have to manage on your own

We want to share some important support available locally through Hope Haven who are now offering walk-in mental health support in Whitehaven town centre.

📍 Walk-in support at the Senhouse Centre
Hope Haven is available every Tuesday, Thursday and Friday, 9:30am–4:30pm at: Senhouse Centre, 3 Senhouse Street, Whitehaven, CA28 7ES
No appointment needed—just drop in.

📞 Phone support
You can also call Hope Haven on 01946 556 136, Monday to Friday, 9am–5pm.

💻 Virtual Safe Haven (evenings)
For out-of-hours support, Hope Haven’s Virtual Safe Haven offers video-call appointments every day from 4pm–midnight, with trained mental health and peer support workers.
Book online via 👉 wcmhp.org.uk/hope-haven

At Step Forward, we know how important it is to have accessible, compassionate support. Hope Haven offers a safe space to talk, be listened to, and get support when you need it most.

Healthcare Customer Service Course – Free Online | Certificate IncludedInterested in working in health and social care a...
26/02/2026

Healthcare Customer Service Course – Free Online | Certificate Included

Interested in working in health and social care and want to build strong customer service skills? This Healthcare Customer Service course is a great introduction to the sector.

The course focuses on enhancing customer service within healthcare settings, helping you confidently support residents, families, patients, and both internal and external customers.

Course details:
💻Free online course
✏Level 2 qualification
✏Certificate included
⏰Duration: 6–12 weeks
📚Recommended study time: 5–10 hours per week

Designed as an introductory qualification, this course helps learners develop the knowledge and understanding needed to work effectively with customers in the health and social care environment.

Ideal for anyone considering a career in healthcare or looking to strengthen their customer service skills in the sector 💙

Visit https://freecoursesinengland.co.uk/customer-service-for-health-and-social-care-settings/ to sign up, or if you are working with Step Forward, let us know you are interested during your next session and we can have a look together!

Looking for a unique and rewarding way to volunteer in a truly special place?Carlisle Cathedral is looking for volunteer...
25/02/2026

Looking for a unique and rewarding way to volunteer in a truly special place?

Carlisle Cathedral is looking for volunteers to help welcome visitors, share its rich history, and support a wide range of activities and events⛪️

Volunteers can get involved as Welcomers, greeting visitors as they arrive and helping with enquiries so people can make the most of their visit. You could also volunteer in the Gift Shop, welcoming visitors, pointing them towards further information about the Cathedral, and helping visitors choose guidebooks or special mementos. For those who enjoy history and storytelling, Guides help bring the Cathedral’s past to life for visitors after a period of training and shadowing experienced volunteers.

Opportunities exist across many teams, including guiding and welcoming, education and learning, events, music, grounds, historic collections, bell ringing, liturgical support, and the gift shop.

If you have a friendly disposition and enjoy chatting with people from all walks of life and from around the world, volunteering at Carlisle Cathedral could be the perfect role for you.

To find out more, visit https://carlislecathedral.org.uk/volunteering/
💻Email hr@carlislecathedral.org.uk or
☎ call 01228 548151 for more information.

or if you are working with Step Forward, let us know you are interested during your next session and we can have a look together!

Sparkle has landed! Come along and help Sparkle solve the Step Forward word search! We are at Carnegie Theatre & Arts Ce...
24/02/2026

Sparkle has landed! Come along and help Sparkle solve the Step Forward word search!

We are at Carnegie Theatre & Arts Centre from 12:30

Come and find us in the Studio, you can have a chat, enjoy a brew and we have loads of wellbeing activities for all to enjoy.

Maria and Steppy are setting up for our Step Forward drop in today. The team is at Carnegie Theatre & Arts Centre from 1...
24/02/2026

Maria and Steppy are setting up for our Step Forward drop in today.

The team is at Carnegie Theatre & Arts Centre from 12:30.

Shelley, Sam and Sparkle are also here, so come and grab a brew and say hi!

A gentle reminder you might need today 🤍Read that again. Then breathe.
24/02/2026

A gentle reminder you might need today 🤍
Read that again. Then breathe.

Helloooo New Followers 💜💙💚We have had lots of new followers join us recently so we just wanted to say a big HELLO👋🏻If yo...
22/02/2026

Helloooo New Followers 💜💙💚

We have had lots of new followers join us recently so we just wanted to say a big HELLO👋🏻

If you have any questions, want to share some feedback, have any volunteering or employment opportunities, or would like to shine a spotlight on an organisation doing amazing things, please get in touch stepforward@cumbriacvs.org.uk!

Thank you for all of the wonderful support, likes, shares and messages! Stay tuned as we have so much more on its way✨

🌟 🌟This week, we’re proud to spotlight Oak Tree Animals' Charity an organisation providing a safe, compassionate place...
21/02/2026

🌟 🌟

This week, we’re proud to spotlight Oak Tree Animals' Charity an organisation providing a safe, compassionate place for animals in their time of need. 🐾

Oak Tree supports cats, dogs, equines (and even goats), working to rehabilitate and rehome animals while also supporting positive, long-term relationships between animals and their owners in the community. Their approach is proudly non-judgemental, compassionate, and evidence-based, ensuring both animals and people receive the understanding and support they deserve.

Founded in 1909 by Francis Cox—who campaigned for better conditions for pit ponies and working horses—the charity has grown into a vital safe haven for hundreds of animals each year, giving them a second chance at life.

Beyond rehoming, Oak Tree provides ongoing advice, community support, education programmes, and a Trap Neuter Return (TNR) service for unowned and feral cats—helping animals and owners thrive together for the long term.

An inspiring charity making a real difference to animals and communities alike. 💛

💼 Job Opportunity – Part Time Shop Assistant 🥖We’re sharing a local vacancy for a Part Time Shop Assistant at Harraby an...
20/02/2026

💼 Job Opportunity – Part Time Shop Assistant 🥖

We’re sharing a local vacancy for a Part Time Shop Assistant at Harraby and Morton Central Bakery

🕒 Approx. 16 hours per week (including Saturdays)
📅 Wednesday – 10:30am–3:30pm
📅 Thursday – 10:30am–3:30pm
📅 Saturday – 9:30am–3:30pm

✨ Staff discount
✨ Full training provided

This could be a great opportunity for someone looking for part-time work with supportive training included.

If you’re interested in finding out more, please get in touch directly with Harraby & Morton Central Bakery.
💻centralbakeryltd@outlook.com

If you’d like support with applications or preparing for work, Step Forward is here to help 💙

Address

Shaddongate Resource Centre
Carlisle
CA25TY

Website

Alerts

Be the first to know and let us send you an email when Step Forward into Volunteering and Employment posts news and promotions. Your email address will not be used for any other purpose, and you can unsubscribe at any time.

Shortcuts

Share

Share on Facebook Share on Twitter Share on LinkedIn
Share on Pinterest Share on Reddit Share via Email
Share on WhatsApp Share on Instagram Share on Telegram

Category