Rosedale Surgery

Rosedale Surgery GP Surgery in Carlton Colville, Lowestoft, Suffolk

The doctors and staff at Rosedale Surgery in Lowestoft are proud to offer the highest standard of patient-centred healthcare. The practice operates a personal patient list meaning that each patient has a named GP who is responsible for their routine care. We run many clinics for the management of chronic diseases such as asthma and diabetes and offer a wide variety of other medical services including antenatal and postnatal care, minor surgery, childhood vaccinations and well-person check-ups.

Zero Discrimination Day is a reminder that everyone deserves to be treated with dignity, fairness and respect. The NHS i...
01/03/2026

Zero Discrimination Day is a reminder that everyone deserves to be treated with dignity, fairness and respect.

The NHS is committed to being an inclusive employer and service provider, welcoming people from all backgrounds and communities. We recognise the importance of multi-language communication so we can work effectively with everyone and ensure care is accessible to all. We have a zero tolerance approach to bullying, harassment and racism, and we stand firmly against discrimination in any form. Creating safe, supportive environments for staff and patients is everyone’s responsibility. 🤝🌍💙✨
Find support and advice about hate crime: https://www.supportline.org.uk/problems/hate-crime/

Scarlet fever is a contagious infection that mainly affects children and can cause a sore throat, fever and a distinctiv...
27/02/2026

Scarlet fever is a contagious infection that mainly affects children and can cause a sore throat, fever and a distinctive rash.

Early recognition and treatment are important to help reduce the risk of complications and limit spread. Community pharmacies can also offer advice on managing symptoms and when further medical care is needed, making them a helpful first point of contact for many minor illnesses. Knowing the signs and where to get help can support quicker recovery. 🌡️👶🩺✨

Read NHS guidance on scarlet fever: https://ow.ly/Su8J50YiFPk
Read Patient Info advice on scarlet fever in children: https://ow.ly/bgpo50YiFPb
Learn how pharmacies can help (Pharmacy First): https://ow.ly/VeE650YiFPf

25/02/2026

📞 Appointment Booking Phone Line Update 📞

Since June 2025, our appointment booking request line has been managed by CallEast, a team of highly trained professionals from the East of England Ambulance Service. They provide specialist call centre support to many GP practices across Norfolk and Suffolk.

This service helps to reduce pressure on our phone lines, improve access for patients, and allows our in-house team to focus on delivering face-to-face care and supporting patients within the practice.

We understand that some patients have experienced longer waiting times. Please be assured that call wait times are closely monitored. When queues become longer than expected, our in-house team step in to support the phones and help reduce waiting times.

CallEast has secure access to our appointment system and can:
• Book a wide range of appointments
• Complete online triage forms for GP and other healthcare professional appointments
• Ensure your request is directed appropriately and efficiently

Thank you for your continued patience and support as we work to improve access and provide the best possible service for our patients.

25/02/2026

We’re trialling a new way to make booking routine GP appointments quicker and easier.

After a GP has triaged your request, you may receive an appointment booking link sent to you by SMS or email (whichever is your preferred method of communication).

✅ The link will be valid for 28 days.
✅ You can use it to choose and book an available routine GP appointment time that suits you.

If you don’t receive a link, please don’t worry - we will contact you in the usual way depending on your request.

Thank you for your patience while we trial this improvement.

The MMRV vaccine protects against measles, mumps, rubella and varicella (chickenpox) and is an important part of the chi...
25/02/2026

The MMRV vaccine protects against measles, mumps, rubella and varicella (chickenpox) and is an important part of the childhood vaccination schedule.

If your child has missed any vaccines, or if you have recently moved to the UK from another country, it is never too late to catch up. The NHS offers free catch-up vaccinations to help ensure children and adults are protected and up to date. Checking your vaccination record and booking missing doses can help protect both your family and the wider community. 💉🛡️👨‍👩‍👧‍👦✨

Find out about the MMRV vaccine: https://www.nhs.uk/vaccinations/mmrv-vaccine/
Check the NHS vaccination schedule: https://www.nhs.uk/vaccinations/nhs-vaccinations-and-when-to-have-them/

23/02/2026

We’d like to let everyone know that construction work is currently taking place in the car park. As a result, half of the car park is temporarily closed to allow site work to be carried out safely.

There are multiple construction vehicles moving in and out of the area, so please take extra care when using the car park.

We appreciate your patience and cooperation while these works are underway. Thank you for helping us keep everyone safe!

Children’s dental health is an important part of overall wellbeing, and simple daily habits can help protect young teeth...
23/02/2026

Children’s dental health is an important part of overall wellbeing, and simple daily habits can help protect young teeth for life.

Drinks that are high in sugar and acidity can damage tooth enamel and increase the risk of decay. Encouraging water or milk, brushing twice daily with fluoride toothpaste, and regular dental check-ups can all support healthy smiles. Starting good oral health habits early can make a lasting difference. 🦷🪥💙✨

Read NHS advice on taking care of children’s teeth: https://www.nhs.uk/live-well/healthy-teeth-and-gums/taking-care-of-childrens-teeth/

We are proud to care for our Lowestoft community every day.Recently, GP practice staff across the area have experienced ...
22/02/2026

We are proud to care for our Lowestoft community every day.

Recently, GP practice staff across the area have experienced an increase in abusive and aggressive behaviour — both in person and over the phone.

We understand that accessing healthcare can sometimes feel frustrating. But abuse towards our teams will never be acceptable.

Our staff are parents, carers, friends and members of this community. They deserve to feel safe at work.

We ask everyone to treat our teams with patience and respect. 💙

Abusive behaviour may result in removal from the practice list.

Let’s work together to create a safe and respectful environment for everyone.

21/02/2026

Get your test results faster, before they arrive in the post.

You can do more with the NHS App than you realise. Discover what else you can do today.

📱Tap the NHS App

Want to make healthy changes but don’t know where to start?The New Year often encourages new goals. There’s no goal more...
21/02/2026

Want to make healthy changes but don’t know where to start?

The New Year often encourages new goals. There’s no goal more important than a healthier
heart.

If you live in Lowestoft, why not sign up to our next Healthy Hearts group programme where
you can:
- Access FREE coaching from our friendly advisor
- Explore goal setting and formation of healthy habits
- Receive advice and information to support heart health- including blood pressure,
weight management, stop smoking, physical activity, sleep & stress and more!

Still not convinced? Here’s what some of our previous participants have to say:

“I would recommend this course to everyone- it is frighteningly easy to forget that your heart
needs help to stay healthy.”

“It gives you access to easy-to-follow information, with a wonderful tutor who really believes
in the information that he is giving you and wants to help you live a better healthy life.”

“I enjoyed being part of the group as I feel we were encouraged to share our experiences and
challenges in a very nurturing way. By the end of the sessions, we had become a nice,
friendly and caring group.”

To book your place or speak to our team, please email healthreferrals@eastsuffolk.gov.uk

Want a face-to-face chat about what we can offer? Why not come along to one of our drop
ins:
- Sams Café (32 Bevan St E, Lowestoft NR32 2AQ)- every first Monday of the month:
10am-2pm
- Lowestoft Library -every Tuesday, 1-3pm
Every step counts- and the first one is today!

20/02/2026

Using the NHS App to order repeat prescriptions is a quick and convenient way to manage your medicines without needing to contact your GP practice.

You can:
- Log in to the app
- Select your repeat prescription
- Choose your nominated pharmacy
- Track the status. all in one place.

The NHS App can also show when your prescription is ready to collect, helping save time and reduce unnecessary phone calls. You may also be eligible for free or reduced-cost prescriptions, depending on your circumstances, so it’s worth checking what support is available. 📱💊💙✨

Visit the NHS App homepage: https://www.nhs.uk/nhs-app/
Step-by-step guide to prescriptions in the NHS App: https://www.nhs.uk/nhs-app/help/prescriptions-in-the-nhs-app/
Find out about free or reduced-cost prescriptions: https://patient.info/treatment-medication/nhs-and-other-care-options/free-or-reduced-cost-prescriptions

Visit your local pharmacy to find out what help they can provide without the need for a GP appointment 💊Find out more ab...
19/02/2026

Visit your local pharmacy to find out what help they can provide without the need for a GP appointment 💊

Find out more about the Pharmacy First service ➡️www.winterwellnorfolkwaveney.co.uk

Address

Ashburnham Way
Carlton Colville
NR338LG

Telephone

+441502505100

Website

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