Ballyward Surgery

Ballyward Surgery Family practice. This page is intended for patient information only. For queries contact the surgery.

29/05/2026

📣 Please note we are severely short staffed today.

Phones will divert to the emergency phone this afternoon for urgent clinical queries only .

Please order medications using the online ordering service .

PLEASE DO NOT RING THE EMERGENCY MOBILE TO ORDER REPEAT PRESCRIPTIONS OR FOR ROUTINE QUERIES

The Dispensary window will be open as normal

Thankyou for your understanding

23/05/2026

📣We are closed for the Spring Bank Holiday on Monday 25th May and will reopen on Tue 26th as normal

01/05/2026

📣📣

May Day Bank Holiday

Please be aware that we will be closed Mon 4th May and reopen again on Tue 5th May at 8.30am as normal .

If you need to speak to a GP urgently over the bank holiday weekend, please contact the GP Out of hours service on 028 3839 9201

Thank you

01/05/2026

Apologies we have been having technical difficulties with the phone system this morning which are now resolved .
Many thanks

02/03/2026

🔔 please note we are short staffed today due to GP abscence. This means appointments will be limited.
Thankyou for your understanding 🔔

27/01/2026

📣📣 Due to severe local adverse weather conditions and health and safety concerns , we have had to close the premises but will be available for
urgent clinical advice via the emergency mobile .

Please be advised NOT to go to the Surgery site as it is closed and difficult to access due to local flooding and a landslide on the Bann Road.

For clinical emergencies please dial 999

For clinically urgent concerns only , which cannot wait until tomorrow please phone 07593 923301

For any medication requests or repeat prescriptions please phone in tomorrow or contact your local pharmacy

Consider pharmacy first for minor ailments and women with UTI symptoms aged 16-64

For eye problems please contact your optician under PEARS scheme .

Please be mindful that there will be delays to your repeat medication for the rest of this week.

Thank you

31/12/2025

📣Reminder

We are closed Thur 1st January 2026

and will reopen Fri 2nd January as normal .

GP out of hours number 028 3839 9201

Phone First number 0300 123 3 111

30/12/2025

**Due to sickness the Treatment Room is closed today ** if you had an appointment you will be contacted with alternative arrangements

There is only one GP on duty so we are only able to deal with the most clinically urgent problems today and tomorrow

Thank you for your patience

22/12/2025

To all our patients ,
Thank you for your kindness and support this year and thank you to all of you who left in seasonal gifts and cards with messages of support - we really appreciate all your kind words in these challenging times.

Merry Christmas and a Happy New Year to everyone.

Drs Lutton & Alexander

🎄🎄🎄🎄🎄🎄🎄🎄🎄🎄🎄🎄🎄🎄🎄

Christmas closures :
Thur 25th Dec
Fri 26th Dec
Thur 1st Jan

The Dispensary will be open Christmas Eve (Wed 24th) and New Years Eve (Wed 31st) until 1pm then close for the rest of the day.

The phones will divert to the on call mobile from 12.30pm until 6pm on both 24th Dec and 31st Dec for the most urgent clinical queries only.

16/11/2025

📣Change of opening time for the Dispensary

Monday 17th Nov

📣Dispensary will be open from 10am-1pm then close until Tuesday morning 10am.

📣This is to facilitate the drive thru Flu clinic which will be on Monday afternoon from 2pm onwards.

Thank you

02/11/2025

Change of opening time for the Dispensary

Monday 3rd Nov

Dispensary will be open from 10am-1pm then close until Tuesday morning 10am.

This is to facilitate the drive thru Flu clinic which will be on Monday afternoon from 2pm onwards

Address

Castlewellan
BT319TU

Opening Hours

Monday 8:30am - 1pm
2pm - 6pm
Tuesday 8:30am - 1pm
2pm - 6pm
Wednesday 8:30am - 1pm
2pm - 6pm
Thursday 8:30am - 1pm
Friday 8:30am - 1pm
2pm - 6pm

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