Home Instead Windsor and Runnymede

Home Instead Windsor and Runnymede We are a company that cares. We provide Adult Home Care services, tailored to each client. Recommended on Homecare.co.uk

At Home Instead we provide a caring and compassionate Adult Home Care services, tailored to the needs of each individual. It may include companionship, meal preparation, light housekeeping, post-discharge care, personal care, medication reminders, shopping and errands or more specialist care and right through to live-in care and Gold Standard End of Life care.

18/12/2025

Family carer Tony shares that caring for a loved one with dementia may mean that their reality might not be the same as yours - and that’s okay.

Our Windsor Runnymede and West Spelthorne Care Pros are specially trained in validating their world through our relationship led approach.

Watch the full video here:
https://www.youtube.com/watch?v=_NSkB3ajSs8

Talk about family!! Scheduler Sam P and Field Care Supervisor Claire G were out and about doing some Christmas networkin...
17/12/2025

Talk about family!!

Scheduler Sam P and Field Care Supervisor Claire G were out and about doing some Christmas networking. Who do they bump into, not one, but two of our Home Instead family!!

Emma had a day off (it may or may not have been secret Christmas shopping…ssshh), but Sam and Claire spotted her and just had to say HI!

They also bumped into former Care Pro, Carole, who was delighted to see them and receive some super hugs!

It is so heartwarming to have such a close connection between all of our fabulous staff, and even those who no longer work with us…one big, happy Home Instead family 💚🎄💚

We are always proud of our Care Pros and their achievements, both personal and professional. Today is no different. We h...
16/12/2025

We are always proud of our Care Pros and their achievements, both personal and professional. Today is no different.

We have just received this glorious photo of a beaming Care Pro Samra as she graduates from Royal Holloway University, with her Msc in Data Science and Analytics.

To say we are proud is a huge understatement...We are elated for her! Congratulations Samra!!


We are proud to share the insights from our New Ageing Index! This research is the first of its kind in the home care se...
16/12/2025

We are proud to share the insights from our New Ageing Index!

This research is the first of its kind in the home care sector and gives a voice to the public on everything from how they feel about later life to the challenges in social care.

Repeated quarterly over the past year, this report covers issues critical to our community, including:
● 🧠 Health and wellbeing
● 💻 Technology and connection
● 🗳 Social care and policy

These insights help us here at Home Instead Windsor, Runnymede & West Spelthorne to understand the priorities and concerns of our community better, ensuring we deliver the most relevant and compassionate care.

Find out how these trends impact our local approach to care.
Access the report here: www.homeinstead.co.uk/new-ageing-index

Post 3/3Bex is also very clear that she doesn’t do any of this on her own. She feels well supported by the office staff ...
15/12/2025

Post 3/3

Bex is also very clear that she doesn’t do any of this on her own. She feels well supported by the office staff and describes the culture at Home Instead as kind, respectful and open. If she has a question or concern, she knows she can raise it and be listened to. Training is offered regularly and feels relevant to the real situations she faces. She feels that her efforts are noticed and that there is a genuine wish to help Care Professionals grow in confidence and skill.

Looking ahead, she would like to build further on her understanding of mental health, including autism, depression and trauma-informed care. She knows that many clients and families live with hidden pressures and wants to be as prepared as possible to support them. She has also offered her creative skills – photography, video editing, typing and proofreading – for any future projects that could help with training, memories for families, or promoting the work the team does.

What stands out most is that Bex isn’t looking to move away from hands-on care. She wants to stay in her role long term, deepening the relationships she has with clients and their families and continuing to learn as she goes. For the people she visits, that means a familiar face at the door, someone who knows their routines and preferences, and who understands what helps on a difficult day.

When you picture Bex arriving at a client’s home, you can imagine someone who brings warmth, patience and professionalism in equal measure. Someone who notices when things change, who keeps families informed, and who takes genuine satisfaction in seeing a client relax, smile or feel more at ease. Her appraisal may last an hour or so on paper, but the care and commitment it reflects are present in every visit she makes.

If Bex’s story resonates with you and you’re ready to make a real difference, one unhurried visit at a time, please get in touch with our office to find out more about becoming a Home Instead Care Professional. Your time, your smile and your presence could be exactly what someone in our community is waiting for

Post 2/3 Her job title may not have changed, but her knowledge has grown. Over time, she has added to her training in ar...
15/12/2025

Post 2/3

Her job title may not have changed, but her knowledge has grown. Over time, she has added to her training in areas such as dementia, Parkinson’s, depression, anxiety, safeguarding and accurate record keeping. She understands how these things fit together in real life – how good notes help keep people safe, how knowing more about a condition helps her offer the right kind of reassurance or adapt a visit so it feels calmer and more comfortable for the client.

One example she shares is of a lady in her early sixties, living with dementia and coping with a recent bereavement. It has taken patience and consistency to build trust. Now, there is a strong rapport between them, helped along by a shared sense of humour and mutual interests: nature, films, comedy, music, art and visits to favourite local places. Bex has seen how these shared moments help the client manage her grief and feel more settled. She describes herself as becoming “a friend, while still providing professional care” – a simple sentence that captures the relationship-focused way we work.

Some of Bex’s favourite times with clients happen outside the home. She enjoys supporting people to get out into the community – perhaps a gentle walk, a trip to a garden centre, or a visit to somewhere they used to go regularly. Those little outings can make a huge difference: a change of scenery, a chat with someone new, a chance to feel more like themselves again. Seeing clients relax, laugh and enjoy something familiar is, for her, one of the most rewarding parts of the role.

Post 1/3 Meet Bex Appraisals at Home Instead are a chance to pause and look properly at the work being done every day. W...
15/12/2025

Post 1/3

Meet Bex

Appraisals at Home Instead are a chance to pause and look properly at the work being done every day. When Bex sat down for hers, what came through most clearly was how much she cares about the people she supports and the pride she takes in doing her job well.

For Bex, a visit starts long before she rings the doorbell. She likes to arrive feeling prepared and confident, knowing she has the information, training and support to give each person the best care she can. Her aim is always the same: to support the whole person – their physical needs, of course, but also their mood, their confidence and their sense of self. The appraisal process, in her view, is one of the ways she keeps building on that. It reassures her that she’s on the right track and strengthens the link between what happens in a client’s home and the support offered by the office team.

When Bex talks about what makes a good Care Professional, she doesn’t list tasks. She talks about people skills. Empathy and compassion. A good sense of humour. Being observant and noticing small changes. Communicating clearly, treating people with respect and dignity, working well with colleagues and families. These are the things she relies on, whether she’s supporting with personal care, preparing a meal, or simply sitting and chatting with someone over a cup of tea.

The festive period offers a crucial opportunity to observe a loved one in their own home.Here are 5 key signs to look fo...
14/12/2025

The festive period offers a crucial opportunity to observe a loved one in their own home.

Here are 5 key signs to look for this Christmas:

* Changes in Mobility,
* Increased Confusion,
* Condition of their home,
* Nutrition,
* Personal Appearance.

Spotting these changes is the first step and our local team can provide peace of mind and personalised support.

Visit www.careconversations.co.uk for more information on
spotting the signs or contact us today on 01784 477854 if you have any concerns during family visits.






To all celebrating this first night of Hannukah, Chag Urim Sameach! Happy Festival of Lights!
14/12/2025

To all celebrating this first night of Hannukah, Chag Urim Sameach! Happy Festival of Lights!

When the December weather is dull, brighten your table with this comforting Pea and Mint Soup. It is incredibly easy to ...
12/12/2025

When the December weather is dull, brighten your table with this comforting Pea and Mint Soup. It is incredibly easy to make, packed with nutrients and a perfect winter warmer!

Our Care Professionals often use simple, nutritious recipes like this to encourage nourishment.

If you feel like you could use some support with meal prep or your nutrition, get in touch with us today to discuss our personalised care plans.

Call 01784 477854 or visit our website to see what other kinds of support we offer. https://www.homeinstead.co.uk/windsor-runnymede/

Our fabulous Office Team donned thier Christmas jumpers for Christmas jumper day today. We didnt manage a photo of the w...
11/12/2025

Our fabulous Office Team donned thier Christmas jumpers for Christmas jumper day today. We didnt manage a photo of the whole team but wowzers those we managed to photo look awesome 💕 with Samantha Parsons, Claire Gilbert Natalie Sinden, Sarah Denton 💖💖💖

Super lovely to see so many Care Pros at our first Care Pro meeting yesterday. Always so lovely to get together with Sa...
10/12/2025

Super lovely to see so many Care Pros at our first Care Pro meeting yesterday. Always so lovely to get together with Sarah Denton, Claire Gilbert, Beverley Malkin, Samantha Parsons 💕💕💕. So looking forward to the next onw today 💖

Address

Gogmore Lane
Chertsey
KT169AP

Telephone

+441784477854

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At Home Instead Senior Care we provide a caring and compassionate service tailored to the needs of each individual. It may include companionship, meal preparation, light housekeeping, post-discharge care, personal care, medication reminders, shopping and errands or more specialist care such as support for clients with dementia. Reccomended on Homecare.co.uk