Orchard Homecare Services Ltd

Orchard Homecare Services Ltd We aim to provide a high quality service to Service Users of all ages in their own home

Orchard Home Care Services Limited has been established since 1994 and provides Home Care to service users in and around Chester-Le-Street, Durham, Stanley and Consett.

⭐️⭐️⭐️⭐️⭐️ Five-Star ReviewSubmitted via GoogleWe are delighted to share some wonderful feedback received for our Durham...
25/11/2025

⭐️⭐️⭐️⭐️⭐️ Five-Star Review
Submitted via Google

We are delighted to share some wonderful feedback received for our Durham team from the daughter of one of our valued Service Users.

We are incredibly grateful to her for taking the time to submit this review, and we would like to extend a heartfelt thank you to our Durham team for their hard work, commitment, and exceptional standard of care.

Your dedication truly makes a difference every single day. 💙

📦 Donation Appeal – St Cuthbert’s Hospice Charity ShopsOrchard Homecare Services are currently collecting donations in s...
24/11/2025

📦 Donation Appeal – St Cuthbert’s Hospice Charity Shops

Orchard Homecare Services are currently collecting donations in support of St Cuthbert’s Hospice Charity Shops.

If you have any suitable items you would like to donate, please bring them to:

2 Ashfield Terrace,
Chester-Le-Street,
County Durham,
DH3 3PD

Donations can be dropped off Monday to Friday, between 9:00am and 4:00pm.

Please ensure all donations are received by Friday, 12th December 2025.

Thank you so much for your kindness and generosity — your contributions make a real difference.

❄️ To All Our Amazing Employees ❄️The snow has arrived, and we know many of you are still out there making sure the peop...
19/11/2025

❄️ To All Our Amazing Employees ❄️

The snow has arrived, and we know many of you are still out there making sure the people you support receive the care they need. Please remember to put your safety first.

🌨️ Take extra time when travelling
🚗 Drive carefully and avoid icy routes where possible
👣 Wear sturdy footwear to prevent slips
📱 Keep your phone charged and let someone know your route
🧤 Wrap up warm and take breaks to stay comfortable

Your dedication doesn’t go unnoticed, especially on days like this. Thank you for everything you do — please stay safe and look after yourselves. 💙

18/11/2025

Temperatures are dropping across the country this week.
Cold weather can have a serious impact on health, particularly in older people and those with pre-existing health conditions.

Find out how you can stay well this winter http://nhs.uk/staywell

18/11/2025

Colder weather and darker days can bring different challenges.

At Care Connect, we’re here 24 hours a day, all year round, so you don’t have to worry about being alone if things go wrong.

From our simple pendant alarms to telecare sensors, our service is designed to help you feel safe and independent at home. Stay warm, safe, and let us take care of the rest.

Call us today to find out how we can help.
📞 03000 262 195
📨 care.connect@durham.gov.uk
🌐 www.durham.gov.uk/careconnect

🦠 💉 GET YOUR FLU JAB  💉 🦠 🛡️ Protect yourself. Protect the people you care for.As a domiciliary care worker, you’re on t...
17/11/2025

🦠 💉 GET YOUR FLU JAB 💉 🦠

🛡️ Protect yourself. Protect the people you care for.
As a domiciliary care worker, you’re on the front line every day. Getting your flu vaccine helps keep you well and reduces the risk of spreading flu to vulnerable clients.

Book your flu jab today and make a difference this winter. 💚

🎉 THEY DONE IT! ✈️ So proud of both Laura and Stephanie! They’ve both just jumped from 10,000 ft in the air all in the n...
16/11/2025

🎉 THEY DONE IT! ✈️

So proud of both Laura and Stephanie!

They’ve both just jumped from 10,000 ft in the air all in the name of Alzheimer's Society

Thank you to everyone for donating to such an amazing cause.

We're taking part in Save the Children's Christmas Jumper Day on Thursday 11 December! By pulling on our Christmassy kni...
13/11/2025

We're taking part in Save the Children's Christmas Jumper Day on Thursday 11 December! By pulling on our Christmassy knits and donating, we’ll be supporting children in the UK and around the world to keep safe, healthy, and learning. We’ll be helping them fight for the future they deserve.

To donate £5 text ORCHARD to 70050

Or visit our Just Giving Page to donate

https://www.justgiving.com/fundraising/CJD250012497?utm_medium=FA&utm_source=CL

🌺 Remembering Those Who Fought for Our Today 🌺Today, we pause to honour and remember the brave men and women who made th...
11/11/2025

🌺 Remembering Those Who Fought for Our Today 🌺

Today, we pause to honour and remember the brave men and women who made the ultimate sacrifice for our freedom. Their courage, resilience, and selflessness have shaped the world we live in, and their legacy continues to inspire us all.

At Orchard Homecare Services, we take this time to reflect with gratitude and respect — not only for those who served on the front lines, but also for the families and communities who supported them through times of hardship and loss.

We wear our poppies with pride, remembering that the peace and opportunities we enjoy today were built through their bravery.

🕊️ “At the going down of the sun and in the morning, we will remember them.”

11/11/2025

Sometimes a person with dementia may become intensely distressed and agitated in the later afternoon or towards the end of the day. This is known as ‘sundowning.’

The symptoms may continue into the night, making it hard for them to get enough sleep, but they aren’t necessarily linked to the sun setting, or limited to the end of the day.

Sundowning can happen at any stage of dementia but is more common during the middle and later stages.

The reasons why sundowning happens are not well understood, but it is possible that a range of different causes makes it more likely. These might include:

Tiredness, hunger, pain or other unmet physical needs

Not enough exposure to sunlight during the day

Overstimulation during the day, such as from a noisy or busy environment

Disturbance to the person’s ‘body clock’ caused by damage to the brain

Disturbed levels of hormones that vary over the course of the day

Sensory impairment, such as hearing or sight loss

Tiredness in other people causing the person with dementia to become upset

Mood disorders, such as anxiety or depression

Fewer carers around to look after the person (in a care home)

Side effects of prescribed drugs

Sometimes what seems like ‘sundowning’ could be the person trying to communicate a need. This could be needing the toilet, feeling hungry or being in pain.

Uneven indoor lighting and reflective surfaces can sometimes cause confusion by creating disturbing shadows or mirrors.

Close the curtains or blinds once it starts to get dark and cover the television with a dust cover, if it’s not being used.

Think whether something that’s happened during the day has affected them.

If they remain agitated, it could be that they have a need that is not being met.

If they seem agitated, try to calm them by distracting them, perhaps talking about a favourite memory.

[Image description:
A light blue infographic with the title 'What causes sundowning?' centred infront of a yellow glow, surrounding by eight different illustrations depicting each cause, including: tiredness, hunger, pain, lack of sunlight, overstimulation, sensory impairment, body clock disturbance, prescribed drug side effects, mood disorders, and hormone level imbalances.]

🎅🏼 🎄 🎁 We’ve announced our festive pay rates! Come and join us now! We have both full and part time positions available ...
10/11/2025

🎅🏼 🎄 🎁
We’ve announced our festive pay rates!

Come and join us now! We have both full and part time positions available in the following areas:
- Chester-Le-Street
- Sacriston
- Stanley
- Newton Hall/Framwellgate Moor
- Consett

Apply online at https://orchardhomecareservices.co.uk/application/

𝓛𝓮𝓼𝓽 𝔀𝓮 𝓯𝓸𝓻𝓰𝓮𝓽 On this Remembrance Sunday we will pause to remember the sacrifice made by those who served. 𝓣𝓱𝓮𝔂 𝓰𝓪𝓿𝓮 𝓽𝓱...
09/11/2025

𝓛𝓮𝓼𝓽 𝔀𝓮 𝓯𝓸𝓻𝓰𝓮𝓽

On this Remembrance Sunday we will pause to remember the sacrifice made by those who served.

𝓣𝓱𝓮𝔂 𝓰𝓪𝓿𝓮 𝓽𝓱𝓮𝓲𝓻 𝓽𝓸𝓶𝓸𝓻𝓻𝓸𝔀 𝓯𝓸𝓻 𝓸𝓾𝓻 𝓽𝓸𝓭𝓪𝔂

Address

2 Ashfield Terrace
Chester-le-Street
DH33PD

Opening Hours

Monday 8:30am - 5pm
Tuesday 8:30am - 5pm
Wednesday 8:30am - 5pm
Thursday 8:30am - 5pm
Friday 8:30am - 4:30pm

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