Friendly Family Surgery

Friendly Family Surgery We are a small family practice covering Bolsover and the surrounding area. We aim to know and care for our patients as individuals with a user-friendly service.

The Medical Staff have a vast amount of experience between them in many medical fields and every attempt will be made to satisfy your needs. Doctors & Staff

Doctors
Dr Karabi Ray
MBBS, DRCOG, DFRSH, MRCGP
Dr Neil Ritchie
BMChB, MRCGP, DRCOG
Dr Abimbola Otesile
MBBS, MPH (Management & Leadership), MRGP. Practice Nurse
Kathryn Randle
Jeanette Ravey

Assistant Healthcare Practitioner
Julie Hazelhurst

Practice Manager
Elizabeth Birkin

Reception Manager and Secretary
Alison Deville

Rachel Swift
Receptionist/Administrator

Helen Ramsdale
Receptionist

Kelly Ravey-Hewitt
Receptionist/phlebotomist/
Care Coordinator

Ruby Brunt
Receptionist

Jane Hanson
Receptionist

Beth Kirk
Receptionist and Care-Coordinator

Stephanie Pacheco
Receptionist

Claire Dwyer
Receptionist

Rebecca Purdy
Receptionist

Kirsty Parkin
Cleaner

Smoking Survey We’re asking for your help with our project on smoking and stop-smoking support, with people across Derby...
30/10/2025

Smoking Survey
We’re asking for your help with our project on smoking and stop-smoking support, with people across Derbyshire and Derby City. There is a £50 prize drawer for a shopping voucher for those completing it.

The survey aims to understand:

· Why people smoke

· What might encourage people to quit

· How aware people are of local stop-smoking services such Live Life Better Derbyshire, and Live Well.

The project will help shape future support and make sure local services meet the real needs of our communities.

It takes just 5–10 minutes to complete, and everyone who takes part can enter a £50 shopping voucher prize draw.

Please help us spread the word by sharing the survey link: https://www.smartsurvey.co.uk/s/QG2QP4/

The survey is open until 5 December 2025.

30/10/2025

Contact us about your request

27/10/2025

⚠️Today, our services are under pressure, and our ED is exceptionally busy. We are asking our community to they need if they are feeling under the weather.

👀ED is not always the best place to be. If you have a life threatening or emergency condition, or if you have deteriorated rapidly, then you should absolutely be in the department and being seen by our clinicians. However, if your condition is less urgent, you’d probably be better off being seen by clinicians in one of the other places, faster.

🩺You see, here in ED, we prioritise patients on clinical need and our most poorly patients will be seen by a clinician in one of our specialist areas: Majors, Resus or in our Ambulance Assessment Area. Children have a specific paediatric area, designed to keep them entertained and as calm as possible whilst they wait to be seen.

🚑These areas are behind the main waiting area so, even though the initial ambulatory (walk in) area may not look busy, it is likely that, behind the doors, there are patients needing specialist care having suffered a medical episode or trauma and our clinicians will be supporting them to ensure that they are stabilised and treated as quickly as possible.

⏰So, if your condition doesn’t need emergency treatment you may wait longer to see someone – and get back home.

➡️Please consider using alternative services for non-emergency health issues:
✅ Self-care: Manage minor ailments at home.
✅ Pharmacy: Get expert advice and over-the-counter treatments.
✅ GPs: Schedule an appointment for ongoing health concerns.
✅ NHS 111: Call or visit online for urgent medical advice.
✅ Urgent Treatment Centres: Urgent medical help when it’s not a life-threatening emergency.

🔗 For more information, visit our website: https://bit.ly/crhftrs

💙 Please - it could help you get the treatment you need, in a place that is right for you.

Thank you for supporting us to priortise care for those who need it.

24/10/2025

Update from our website provider" I am emailing with a further update with regards to the ongoing issues you have been experiencing.

To minimise the clinical safety risk posed by the ongoing issues, we have taken the decision to stop all access to the sites until we are able to resolve the issues. This is to ensure no forms are submitted that are unable to be triaged at this time.

As soon as we have a further update, as well as a timescale for when this might be resolved, we will be in touch.

Once again please accept our sincerest apologies for the continued issues, and we are extremely grateful for your patience.

Contact us about your request

24/10/2025

Update - our website is now back up and running. We are hoping to have no more issues. Thank you for your patience.

We are currently having problems with our website. The website development team are working tirelessly to sort out the issues and we will update you as soon as we have more detailed information.

In the meantime please contact us using this form: https://accurx.nhs.uk/patient-initiated/c81655?fbclid=IwdGRzaANoExxjbGNrA2gTF2V4dG4DYWVtAjExAAEeHMwf0zYmvmnyZ277xLUZPUqUVeYmzzjjtiJ6XVVIzcprZZyabLFc_Ps7hg0_aem_48-Ylb9MIrLj40BvZx00Pg

Sorry for any inconvenience caused.

Friendly Family Surgery

Contact us about your request

23/10/2025

Stopping smoking is one of the best things you can do for your health. If you smoke and have a lung condition, one of the best treatments for your lungs is to stop smoking. You’ll feel less short of breath and cough less.

If you stop smoking, you’re likely to live longer, feel better, and have more money. You’ll also protect people around you from having to breathe in second-hand smoke.

Visit our website to learn about the different ways to help you quit smoking. https://orlo.uk/MFRWB

23/10/2025

Adverse Weather Alert! 🌧️🌂

As we face changing weather conditions, it's important to know who to contact for assistance. Here’s a quick guide:

23/10/2025

🔧♻️ Bolsover Repair Café – This Saturday! ♻️🔧

Don’t throw it away – bring it along! The Bolsover Repair Café takes place this Saturday, 25 October, with volunteers ready to help repair small household items, clothing, simple electrics and more.

Come along, learn some skills, save money, and enjoy a cuppa while we fix things together. ☕

23/10/2025

Let’s Talk about Menopause
Our Healthy Workplaces Team are offering a free online session delivered by specialist menopause training provider Henpicked.
Wednesday 29 October. 10.30am.
The session will cover topics such as:
👉Understanding why we need to talk about menopause
👉Exploring different approaches to managing menopause
👉Where to get advice, and understanding how to get the support you need
Book your FREE place online here: https://www.eventbrite.co.uk/e/lets-talk-about-menopause-registration-1768282834559?aff=oddtdtcreator

Getting vaccinated while pregnant isn’t always an easy decision - but you're not alone👶 Speak to your midwife or GP abou...
23/10/2025

Getting vaccinated while pregnant isn’t always an easy decision - but you're not alone👶

Speak to your midwife or GP about the flu, whooping cough and RSV vaccinations to help protect both your baby and you.

Find out more: https://www.nhs.uk/pregnancy/keeping-well/vaccinations/

22/10/2025

Update phonelines are now open

We are currently dealing with an emergency and our phone lines are off. Please use our website for queries. We will keep you updated

Address

Welbeck Road
Chesterfield
S446DE

Opening Hours

Monday 8am - 6:30pm
Tuesday 8am - 6:30pm
Wednesday 8am - 6:30pm
Thursday 8am - 6:30pm
Friday 8am - 6:30pm

Telephone

+441246826815

Alerts

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