Care Connect

23/01/2026

Join the 9000 others across County Durham who are using our services!

Our personal alarm service is just the beginning, with additional services you can add in and remove as you need.

With lots on offer, Care Connect is there for you and your family 24 hours a day, 365 days a year.

For more information or to get started, call us on 03000 262 195 today.

Or, visit https://www.durham.gov.uk/careconnect for more details.

21/01/2026

County Durham residents – don’t miss out!

In January 2026, you can get FREE installation with the Care Connect alarm service from Durham County Council.

With one simple button press, trained Operators will be there for you day or night. We also have our own Response team who will visit you at home to make sure you are okay.

🎟️ Use code: Jan26 when you sign up
📆 Offer ends 31 January 2026 – once it’s gone, it’s gone!
💷 Weekly charge of £6.16 still applies.

📞 Sign up today - contact us on 03000 262 195
📨 care.connect@durham.gov.uk
🌐 www.durham.gov.uk/careconnect

19/01/2026

✨Did you know we offer three main services that could help you or someone you care for?

Whatever your situation, we can offer great advice on our services, and give you all the information so you can make the right choice for your family.

No obligations and no fuss. Simple, personal alarms designed to help people remain independent for longer.

📍 Find out more or sign up today:
👉 www.durham.gov.uk/careconnect
📞 03000 262 195
📧 care.connect@durham.gov.uk

16/01/2026

🚨 FREE installation this January! 🚨

Want extra peace of mind for you or a loved one? With Care Connect, help is available at the push of a button – 24/7, 365 days a year.

✅ FREE installation (save upfront costs!)
✅ Trusted Durham County Council Care Connect service
✅ Ideal for older adults and anyone living alone

🎟️ Use code: Jan26 when you sign up
📅 Offer available until 31 January 2026 only

💷 Weekly charge of £6.16 still applies.

📞 Call 03000 262 195 to sign up today and start the year feeling safer and more confident.

15/01/2026

Throughout January, Care Connect are offering free installation on their alarm service, helping residents stay safe and independent at home.

Around the clock monitoring provides continuous reassurance, giving you added peace of mind.

To find out more visit: www.durham.gov.uk/careconnect

14/01/2026

Don't hang about, our January Offer won't be around forever!

A real saving, worth over £40, our offer is not to be missed.

In a recent survey, 95% of customers said Care Connect helps them remain independent in their own home.

📅 Offer available 1/01/26 - 31/01/26 only. Weekly charge applies.

📞 03000 262 195
📨 care.connect@durham.gov.uk
🌐 www.durham.gov.uk/careconnect

09/01/2026

💭 𝗪𝗼𝗿𝗿𝘆𝗶𝗻𝗴 𝗮𝗯𝗼𝘂𝘁 𝗮 𝗹𝗼𝘃𝗲𝗱 𝗼𝗻𝗲 𝘁𝗵𝗶𝘀 𝘄𝗶𝗻𝘁𝗲𝗿?

January can be a challenging month, especially for older or vulnerable residents. That’s why Care Connect is offering 𝗙𝗥𝗘𝗘 𝗶𝗻𝘀𝘁𝗮𝗹𝗹𝗮𝘁𝗶𝗼𝗻 throughout January on our alarm service.

24/7 monitoring means reassurance round the clock, connected to our Control Room, where we can dispatch Responders to check the customer is okay.

With simple equipment, grab a bargain and save over £40!

📞 03000 262 195
📨 care.connect@durham.gov.uk
🌐 www.durham.gov.uk/careconnect

01/01/2026

💕 𝗝𝗮𝗻𝘂𝗮𝗿𝘆 𝗢𝗳𝗳𝗲𝗿 – 𝗙𝗥𝗘𝗘 𝗜𝗻𝘀𝘁𝗮𝗹𝗹𝗮𝘁𝗶𝗼𝗻 💕

Stay safe and independent at home with the Care Connect alarm service.

For a limited time this January, we’re offering FREE installation when you sign up to Care Connect. That's a saving of over £40!

The service provides 24/7 monitoring and support, giving you and your loved ones peace of mind.

✔ Help at the touch of a button
✔ 24/7 response
✔ Ideal for older or vulnerable people

📅 Offer available 1/01/26 - 31/01/26 only. Weekly charge applies.

📞 03000 262 195
📨 care.connect@durham.gov.uk
🌐

Find out about our community alarm service.

22/12/2025

On behalf of everyone at Care Connect, we'd like to wish all our followers a very Merry Christmas and a Happy New Year 🎅🎄❄️🎁

Care Connect will be operating as usual throughout the festive period.

We are available 24/7 through the day and night, so don't worry about pressing your pendant or calling us on 03000 262 195, we'll be there 💕

📞 03000 262 195
📨 care.connect@durham.gov.uk
🌐 www.durham.gov.uk/careconnect

10/12/2025

𝗪𝗲 𝗮𝗿𝗲 𝗵𝗶𝗿𝗶𝗻𝗴! 𝗚𝗶𝗳𝘁 𝘆𝗼𝘂𝗿𝘀𝗲𝗹𝗳 𝗮 𝗻𝗲𝘄 𝗷𝗼𝗯 𝗳𝗼𝗿 𝗖𝗵𝗿𝗶𝘀𝘁𝗺𝗮𝘀!🎁

Looking to secure a fresh start for the New Year? There’s never been a better time to join our team as a Telecare Control Operator.

We’re looking for calm, caring, and confident people to support our 24/7 Care Connect service — helping older and vulnerable residents stay safe and independent in their homes.

𝗪𝗵𝗮𝘁 𝘆𝗼𝘂’𝗹𝗹 𝗱𝗼:
✅ Answer calls from community alarms
✅ Work as part of a supportive team in a fast-paced control centre
✅ Follow a rolling 12-hour shift pattern (days & nights)

𝗪𝗵𝘆 𝗷𝗼𝗶𝗻 𝘂𝘀?
✨ £28,142 to £31,022 per annum
✨ Generous holiday allowance
✨ Local Government Pension Scheme
✨ Full training provided

👉 Apply by 𝟮𝟭𝘀𝘁 𝗗𝗲𝗰𝗲𝗺𝗯𝗲𝗿 for the Telecare Control Operator role and start the New Year with a career you’ll truly feel proud of.

𝗖𝗹𝗶𝗰𝗸 𝗵𝗲𝗿𝗲 𝘁𝗼 𝗮𝗽𝗽𝗹𝘆:

09/12/2025

Want extra comfort someone would be there for you in an emergency?

If you live in County Durham, Care Connect could be a great reassurance to you and your family.

For more information on our personal alarms, contact our team:

📞 03000 262 195
📨 care.connect@durham.gov.uk
🌐 www.durham.gov.uk/careconnect

04/12/2025

Did you know we offer a FREE Home From Hospital service?💙🏠

Have you or a loved one recently come out of hospital and need a bit of help to get back home safely? Or have you got an upcoming operation or stay over the winter months?

The Home From Hospital service is here to support County Durham residents in the days following discharge — offering assistance with everyday tasks, a friendly check-in, and the support you need to settle back into home life.

Whether it’s help with shopping, preparing meals, or just a reassuring call to make sure everything’s okay — we’re here for you. If you or someone you know could benefit, reach out today:

📞 0300 026 9195
💻 Visit: www.durham.gov.uk/HomeFromHospital