Tendring Careline

03/04/2025

Tendring District Council has been reviewing its Careline service and looking to plan for the future. The decision has now been made to merge services with Colchester City Council.

The merger will result in a robust, digitally-led service that delivers high-quality care across the whole of North East Essex. By working together, the councils can enhance service delivery, provide better value for money, and ensure a sustainable future for the service to benefit both customers and employees.

It is important to note that Careline remains operational 24/7, and will continue to do so even under the new proposals.

All new customer enquiries to Careline will now be dealt with by the Helpline 24/7 team. The service is run by Colchester Amphora Trading Ltd (CATL), a company wholly owned by Colchester City Council. Helpline is currently offering an introductory, first month free of charge, to give new customers the opportunity to try out the service with no obligation to continue.

Find out more: Call the Helpline team - 01206 769779 or visit

Helpline operates 24 hours a day, 365 days a year. Our highly qualified team is always there to give the reassurance and support you need to lead an independent life in the comfort of your own home.

08/07/2023

Tendring Careline are at the The Tendring Show, why not come and visit our stand.

04/07/2023

We are pleased to advise you that we have started to launch parts of our new website including the homepage. Whilst this happens you will notice content appears from both new and old websites.

15/02/2023

Great news for our friends with dementia. Century Cinema in Clacton have arranged to start a programme of “dementia friendly” screenings once a month in the morning, of suitable films in a welcoming environment. The first screening is next Wednesday 22nd February at 10.30am. They are showing the new Tom Hanks film A Man Called Otto. The tickets are £3.50 each and anyone with memory issues and their families or carers are welcome to go along.

11/01/2023

Very powerful short video about how making small changes can make a massive difference to someone with dementia

In this film we see Mary as she encounters people in her community, and see how a little bit of time and consideration for people living with dementia can ma...

06/01/2023

Careline is delighted to be sponsoring the 2023 Tendring Youth Awards (Young Carer's Award) – nominations for which are now live.
If you know a young person who lives, works or studies in Tendring – or an adult who supports young people in the district – please consider nominating them under one of the categories.
You can find out more and make your nominations here:

ListenMake your nominations!Tendring Youth Awards 2023 is coming up and nominations are now open.Nominate who you think deserves an award this year. Give them an evening to feel special and show them that hard work does pay off!Submit your nomination here: https://tendring-self.achieveservice.com/en...