Claygate Pharmacy and Travel Clinic

17/03/2026

Important Notice: Meningitis B – National Incident Declaration

As many of you will have seen in the news, the Meningitis B (MenB) outbreak that originated in Kent has today been declared a national incident by the UK Health Security Agency (UKHSA) and NHS England.

There have been 15 confirmed cases so far, two of which have sadly been fatal, with a further case now confirmed in London — the first outside of Kent. Our thoughts are with all those affected and their families at this deeply difficult time.

We want to be transparent with our customers: all MenB vaccine stock has been requisitioned by the government as part of the national emergency response. This means we do not currently have any supply available. We are not in a position to offer private MenB vaccinations at this time.

Should this situation change, we will update you as soon as possible.

Know the symptoms. Signs and symptoms of meningococcal meningitis and septicaemia can include fever, headache, rapid breathing, drowsiness, shivering, vomiting, and cold hands and feet. Septicaemia can also cause a characteristic rash that does not fade when pressed with a glass.

Early symptoms can easily be mistaken for a cold, flu, or hangover — so please don't hesitate to act.
If you or someone you know develops these symptoms, seek medical help immediately — contact your GP, call NHS 111, or dial 999 in an emergency.

We will continue to monitor the situation closely and keep you informed.

Zo
Claygate Pharmacy

14/10/2025

I want to take a moment to apologise to everyone who witnessed the upsetting incident in the pharmacy yesterday. Our team was subjected to verbal abuse and threatening behaviour from a customer, and I know how distressing that must have been for anyone who saw or heard it.

Our team works incredibly hard every single day to care for our community with kindness, patience, and professionalism. It’s deeply upsetting to see them treated unfairly when all they do is try to help.

Please know that we have a zero tolerance policy for any form of abuse or aggression. Anyone who behaves in this way will be immediately banned from the pharmacy. The safety and wellbeing of my team and our customers will always come first.

To all our wonderful customers who continue to show us such warmth and understanding — thank you. Your support means more to us than you know.

With gratitude,
Zo
💚Claygate Pharmacy

29/08/2024

FLU 2024/25

We are one of the first Pharmacies in the country to have our flu vaccines delivered and are able to start admistering private flu vaccines as of tomorrow afternoon (30/08/24).

The NHS program will start on the 4th of October unfortunately we are not able to do NHS vaccines before this date, except for pregnant women.

You can drop in anytime Monday to Friday for your private flu vaccines. Or you can call us on 01372 466116 to book in. We advise you do this before the rush of NHS Flu and COVID starts in October.

We also have a small quantity of Pfizer COVID vaccine remaining for private vaccinations.

We will advise further on the NHS program closer to the go live date.

Thanks

The Team @ Claygate Pharmacy

13/08/2024

We're pleased to announce the launch of our Weight Loss Service.

More information can be found on our website:
www.claygatepharmacy.com/

To book an appointment please email claygate.pharmacy@nhs.net

09/10/2023

More and more of our patients are discovering the benefits of the NHS app. If you need help with the app please visit digital.nhs.uk/nhsapphelp

05/09/2023

Dear Residents of Claygate,

We hope this message finds you well.

In light of the imminent Boots closure and the sudden influx of new patients (30% increase in two weeks), we have had to cut back on our automatic repeat ordering service to try and reduce our administrative burden and ensure we are able to continue providing a respectable service.

Going forwards you will need to order directly on the NHS app. This is the most effective way of ordering your repeat medication, medication will usually be ready to pick up within 48 hours of ordering on the app.

If you are unable to use the NHS app, we are happy to take a phone call to process your request. However, we please ask that only those who genuinely are unable to use the NHS app use this method of ordering.

For anyone on a blister pack (dossette box), we will continue to manage your medication as usual.

We apologise for any inconvenience this may cause and appreciate your understanding.

Kind Regards

The Team @ Claygate Pharmacy

07/07/2023

07/07/2023

Independent optician in Claygate! Follow along for updates

15/03/2023

Travel Vaccinations: What You Need to Know Before You Go

Traveling to new and exciting destinations is a great way to explore the world and make lasting memories. However, it's important to remember that certain countries may pose health risks that you may not be used to in your home country. This is why it's essential to take travel vaccinations before embarking on your adventure.

What Are Travel Vaccinations?

Travel vaccinations are immunisations that help protect travelers from diseases that are common in certain parts of the world. These diseases may not be present or prevalent in your home country, but they can be easily transmitted in other regions. Getting vaccinated before you travel is a crucial step in safeguarding your health and well-being.

What Vaccinations Do You Need?

The vaccinations you need will depend on the destination you're traveling to and your individual health needs. Some of the most common vaccinations include:

Hepatitis A and B: These vaccines protect against liver infections that can be contracted through contaminated food and water or sexual contact.

Typhoid fever: This vaccine protects against a bacterial infection that can be contracted through contaminated food and water.

Diphtheria, Tetanus & Polio:
Diphtheria: This vaccine protects against a bacterial infection that can cause severe respiratory problems and other complications. It's commonly recommended for travelers to countries where diphtheria is still prevalent, such as parts of Africa, Asia, and the Middle East.

Tetanus: This vaccine protects against a bacterial infection that can cause muscle stiffness, spasms, and other serious complications. It's often recommended for travelers who plan to participate in outdoor activities or adventure sports, as tetanus can be contracted through cuts or puncture wounds.

Polio: This vaccine protects against a viral infection that can cause paralysis and other serious complications. While polio is rare in most parts of the world, it's still prevalent in some countries, particularly in Asia and Africa.

Malaria: There is no vaccine for malaria, but travelers can take medication to prevent the disease, which is transmitted by mosquitoes.

Rabies: This vaccine is recommended for travelers who will be in close contact with animals, particularly in rural areas.

Japanese Encephalitis: This vaccine is recommended for travelers who will be spending a prolonged period of time in rural areas of Asia.

It's important you speak with us before your trip to determine which vaccinations you need based on your specific itinerary and health history.

When Should You Get Vaccinated?

It's best to get vaccinated at least 4-6 weeks before your trip to allow time for the vaccines to take effect. Some vaccinations may require multiple doses, so it's important to plan ahead to ensure you're fully protected before you leave.

Final Thoughts

Travel vaccinations are an important part of staying healthy while traveling. By taking the necessary precautions and getting vaccinated, you can minimise your risk of contracting diseases that may be prevalent in certain parts of the world. Remember to plan ahead and speak with us to ensure you're fully prepared before you embark on your adventure. Safe travels!

04/03/2023

The annual HRT Pre-Payment Certificate goes live on the 1st of April.

Here's some calculations to help you see if you'll benefit from a HRT Pre-Payment Certificate or a regular one.

13/09/2022

Dear All,

As many of you may have seen, we have managed to commandeer the empty unit next to our Pharmacy to help with our Autumn Covid/Flu vaccination program.

Many thanks to Gary & Mandy from Nationcare Windows for making this happen!

Please book an appointment by calling 119 or by using the following link https://www.nhs.uk/conditions/coronavirus-covid-19/coronavirus-vaccination/book-coronavirus-vaccination/

Please avoid walking in for now as we are working flat out to get everyone boosted and are working very hard behind the scene to open more capacity for you all.

We have put on some Sunday clinics to help increase capacity and are also vaccinating on the coming bank holiday, Monday 19th. We hope to release some more capacity next week, so if you haven't managed to book yet don't worry!

Flu Jabs are also available whilst stocks last!

Many Thanks

The Team @ Claygate Pharmacy & Travel Clinic

Use this service to book a coronavirus (COVID-19) vaccination or manage your appointments.