07/09/2025
🏠🏡Home Visit Requests – Important Information for Housebound Patients👩⚕️
We appreciate, as a surgery, that we have a number of patients who are genuinely housebound and rely on home visits for their medical care. If you need an appointment with the GP and you are unable to attend the surgery due to a medical condition or disability, please contact us at 08:00AM, or as early as possible on the day you wish to be seen. You will be allocated a telephone triage slot, during which a GP will call you to assess your situation and arrange a visit as needed.
While we would truly like to be able to visit everyone in their homes, our time and resources are limited, and home visits must be reserved for those who are genuinely unable to leave their home. Unfortunately, we do sometimes find that patients listed as housebound are out with family or attending other appointments at the time of a scheduled visit. While we fully support the importance of social interaction and independence, we are not able to offer home visits to those who can attend the surgery safely.
We have also observed that being placed on the housebound list can, at times, lead patients to become less motivated to stay active or independent. It's important to highlight that maintaining mobility and continuing to attend the surgery when possible has significant benefits for both physical and mental wellbeing. We encourage all patients to remain as independent as their circumstances allow, and we are here to support you in doing so.
Thank you for helping us ensure our services are used effectively and fairly.