
02/08/2025
⚠️ BMW 118i convertible, this customer unfortunately experienced the highest level of dishonesty and incompetence, from a garage down south. They failed after a few (costly to the customer) attempts to repair. They then proceeded to offer the customer £100 for her car after they deemed the engine irreparable.. 🤯
⚫️ We had the car collected from her home, and diagnosed with cylinder 4 injector failure, causing excessive white smoke. Also the oil warning light was illuminated due to variable oil pump solenoid failure. Due to this excessive flooding the spark plugs were changed as a precaution.
✔️ We took our time with this one, as the customer had such a bad experience with an incompetent garage, we wanted to make absolute sure that the car was returned after thorough post repair tests and run time. Customer was obviously thrilled, but more importantly trust and confidence in the trade restored.
clydebankmot