Castlegate and Derwent Surgery

31/10/2025

We are undertaking a second survey of our patient triage system, and would welcome your feedback. The survey will just take 2 minutes to complete and we will compare this with the feedback which patients shared earlier in the year.
Thank you for your support, your feedback helps us to improve our service.

30/10/2025

Free parking at the surgery whilst you support our local businesses.

Love Christmas shopping? Then save these dates! As our gorgeous Spirit of Christmas late night shopping returns on Thursday 27 November and Thursday 11 December, all around Cockermouth Town. ✨️

The shop doorways will be lit by candles, the Christmas window displays will be sparkling, festive music playing on the streets, and there will be loads of tasty food and drink on offer at our pubs, cafes and restaurants. "Love your local high street this Christmas."

Plan your evenings in advance by checking out our business directory on the Cockermouth Town website, and by keeping an eye on our Cockermouth Town socials. We will continue to bring you more details and festive cheer! 🎄

👉 www.cockermouthonline.co.uk

🤝 Cockermouth Chamber of Trade

30/10/2025

Life moves pretty fast! 🏡📱with new routines, it’s easy for things to get missed.

Make sure your GP and healthcare services have your current contact details. This helps letters, messages, and appointment information get to the right place so you stay informed about your care.

If you use the NHS App, you can update things like your email and phone numbers in the details section - but always worth a check to ensure this has updated at your practice/service.

Keeping your info up to date helps these services provide the best possible patient care. 💚💙

28/10/2025

🌿 Important Update from Castlegate and Derwent Surgery 🌿

We’d like to let our patients know that several of our GPs, including Dr Kinghan and Dr McLaughlin, will be leaving the practice in January 2026.

We’re incredibly grateful for everything they’ve contributed to our community. They’ve been such valued members of our team; caring, dedicated, and so loved by patients. We’ll miss them hugely and wish them all the best in their next chapters! 🙏

We understand this news may raise some concerns, especially for patients who have been under their care. Please rest assured — we’re actively recruiting new GPs and expanding our wider clinical team to make sure your care continues seamlessly.

During this transition, you may notice:
*Fewer GP appointments at certain times
*Longer waits for some routine appointments
*More care provided by our wider healthcare team — including Advanced Nurse Practitioners, Paramedics, Pharmacists, and Nurses

Your health and wellbeing remain our top priority. Our entire team is working hard to minimise disruption and keep providing the high standard of care you expect.

We kindly ask for your patience and kindness towards all of our team members as we move through this change together. ❤️

✅ Patients registered with the departing doctors don’t need to take any action — your care and records remain safely with the practice.

In the meantime, please remember:
*Use NHS 111 for urgent (but not emergency) issues when we’re closed
*Use online services such as the NHS App, eConsult, or online prescription requests where possible
*Speak (and be kind) to all our team — they can help guide you to the right professional for your needs.

Thank you for your continued support and understanding. Together, we’ll ensure a smooth transition and keep delivering the care you trust.

Mrs Claire Raven, Practice Manager

24/10/2025

Your pharmacist can provide treatment or some prescription medicine, if needed, for seven common conditions - without you seeing a GP.

Think pharmacy first and get seen by your local community pharmacy team.

22/10/2025

✅ The results are in! 92% of our patients who completed ‘The Friends and Family Test’ during September would recommend our surgery.

We appreciate your feedback and comments. It is so important to allow us to make changes and improvements to the service we provide.

FFT forms are available in our waiting area or we may send you a message following an appointment in surgery.

😊 Thank you from all the surgery team.

21/10/2025

Complete the survey below for a chance to win a wellbeing basket!

21/10/2025

🦠 Have you tested positive for COVID? We politely ask that patients DO NOT attend surgery with COVID.

🙏 We must protect our staff and patients who may be unwell or vulnerable.

📆 Please allow 5 - 10 days before attending our surgery.

😷 If attending with respiratory type symptoms you may be asked to wear a mask by the clinician.

☎️ Give us a call on 01900 705750 to rearrange your appointment.

⬆️ We are seeing an increase in cases of Covid locally.

Thank you for your support.

20/10/2025

Did you know that it is Cockermouth Greenway's 1st Birthday next month on 8th November. Some of the surgery staff plan to run (and walk!) to celebrate this great free event. Maybe you can join us? If you have never run or walked 5km before, it doesn't matter just come along and give it a go. The NHS also has a "couch to 5km" app you can download if it is of interest.

17/10/2025

💊 Did you know that local Pharmacies can provide you with your Contraceptive pill?

No need for a GP appointment, the pharmacist can provide advice and supply of your medication.
Quick and easy 👍
Head to your local pharmacy for more details.

15/10/2025

The surgery will be closed for staff training on Thursday 16th October from 1pm, if you have an urgent medical problem that cannot wait until the surgery re- opens please dial 111 to access the out of hours service, NHS 111 is free to call from both landlines and mobiles.
Please note:
📩 Our online Triage request form will close at 12.00 noon on Thursday 16th October and reopen at 8am on Friday 17th October to receive your requests.
☎️ Our Phone lines will close at 1.00pm on Thursday 16th October and re open at 8am on Friday 17th October.
This time is extremely important to the surgery staff and allows us to learn, train and collaborate as a whole team. Thank you for your understanding.

14/10/2025

Life moves pretty fast! 🏡📱with new routines, it’s easy for things to get missed.

Make sure your GP and healthcare services have your current contact details. This helps letters, messages, and appointment information get to the right place so you stay informed about your care.

If you use the NHS App, you can update things like email and phone numbers in the details section, but always worth a check to ensure this has updated at your practice/service.

Keeping your info up to date helps these services provide the best possible patient care. 💚💙