06/02/2026
Submitted a triage form?
๐ Please answer your phone!
We will need to call you to book your appointment.
๐ If we canโt reach you, we canโt book you in.
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๐ A gentle reminder from our Reception Team
Yesterday we tried calling 9 different patients to try to get one of our appointments booked. No answer or voicemail. ๐ซ
This is putting increased pressure on the team and adding to our workload.
If you have raised a triage request you are asking for help we canโt help if we canโt get hold of you!
We will always try a number of times and also send out a text message, that we were unable to reach you.
๐ฒ Please keep your phone to hand, switched on, volume up, ready to accept our call.
Our GP appointments are in short supply and we cannot leave any unused.
โDid not attend- same applies if you cannot make your appointment please cancel as soon as possible to allow us to get another patient in.
Leaving it to the last minute prevents us filling the spot!
๐ Thank you for helping us, we are trying our utmost to navigate the demand.