18/06/2025
Sharing for our fellow local practices. If you know anyone registered with Riverside Medical Coleraine
‼️New clinical system at Riverside Medical‼️
Riverside Medical will be changing our clinical system between the 18th June 2025 and 25th June 2025; this will cause a significant disruption to our services in the practice during this time.
We will remain open over this period but we have limited access to patient records and our services will be reduced.
We will be providing emergency appointments only, emergency prescriptions only, and emergency blood tests.
There will be delays in getting lab results and a delay in requests for new registrations with the exception of baby registrations.
The practice will still be open and our reception team will be answering calls, during this time we will be operating for “urgent care only” which will be for emergency issues requiring urgent medical attention on that day.
Requests for routine appointments, non-urgent prescriptions, enquires, medical record requests, sick lines and medicals will be affected during this time.
We recommend that you order your repeat medications earlier if they are due around the time of the introduction of the new clinical system.
Reminder:
“Pharmacy first” is available at your local participating community pharmacy, this service offers many free treatments for a range of ailments. Pharmacy first offers free advice and treatment for every day health conditions (e.g. acne, diarrhoea, earwax, head lice, oral thrush, threadworms and vaginal thrush etc.) emergency hormonal contraception (the morning after pill), urinary tract infections, sore throats and shingles.
NIPEARS is a service provided by most optometry practices across Northern Ireland for patients who have developed a sudden eye problem within the previous 14 days, such as: Red eye(s); pain and/or discomfort in the eyes, or around the eye area, sudden reduction in vision in one or both eyes, recent onset or sudden increase of flashes and/or floaters in one or both eyes, something in your eye that you can’t remove yourself. Contact your local participating opticians for further information.
We apologise for the inconvenience caused during this time. Please share this post with friends and family.