Readesmoor Medical Centre

19/03/2026

Visit our webpage for information about the recent Meningitis B outbreak

You may be aware there is a Meningitis B outbreak reported among young people linked to the University of Kent and the Cantebury area. The UK Health Security Agency are providing guidance and…

11/03/2026

Thank you to all of our patients who have responded to our recent Surveys. We are thrilled that in our most recent survey 89% of patients that gave us feedback rated us ‘Very Good’ or ‘Good’.
We ❤️ to read the positive comments and we are excited to pass them on to our clinical and patient services teams 🌟
Here is a selection of your comments:
✍🏻 Seen on the day. Appropriate outcome. Pleasant and efficient consultation.
✍🏻The attentiveness of the nurse practitioner I saw made me feel valued and my concerns listened to.
✍🏻 Online triage worked very well, and doctor emailed a referral through very quickly. Could not have been better.
✍🏻 My experience has always been positive; the whole team are excellent.
✍🏻 Helpful and polite staff.
✍🏻 Always prompt and efficient.
And of course, we always want to know what we could do better 🤔 and are committed to listening to our patients 👂🏻and improving. Here is how we do it with your help:
❓Sometimes I don’t know about an appointment or call. And I don’t always know what has happened with my triage request/submitted form.
🗨️We have provided more information on our response messages and reviewed how our staff send and use them. We always encourage our patients use the NHS app. This is a great way to see what appointments have been arranged. You can also send requests to the practice, order medication, see your results and manage referrals and hospital appointments with your app. Your healthcare in your pocket!
❓I have been asked for a repeat blood test but I don’t know why.
🗨️A new patient information leaflet about repeating tests is in development. You should be given this if you ever need more tests. If there is something concerning in your results, we will contact you with more information or an appointment with a clinician for a review.
❓I have been given confusing/conflicting advice.
🗨️We have reviewed which areas have caused confusion. We are looking at how to continue to offer training and development to our staff and how we train for better outcomes and knowledge. We have changed the way that we communicate changes and processes to staff with a focus on consistency and how to make information easy to share and access for all staff.

Thank you – your feedback matters! ❤️

Look out for more insights coming soon.

11/03/2026

11/03/2026

The practice will be closed on Weds 11 March for protected learning time.
Closing at 13.00 and re-opening at 08.00am on Thurs 12 Mar.
Thank you for your understanding. This is valuable time for our clinical and admin team to complete mandatory training to enhance the service for our patients.
Online triage will be closed from 1pm and will re-open Thurs 12 Mar at 7am. For urgent care in the meantime call 111 or 999 in an emergency.

26/02/2026

If we normally contact you by text message the way the practice contacts you is changing.

Patient Information – Practice communicationDownload How to download the NHS apphttps://www.nhs.uk/nhs-app/setting-up/ How to switch on NHS app notifications NHS App walk through videos – NHS England…

03/02/2026

03/02/2026

The practice will be closed on Tues 3 February for protected learning time.
Closing at 13.00 and re-opening at 08.00am on Weds 4 Feb.
Thank you for your understanding. This is valuable time for our clinical and admin team to complete mandatory training to enhance the service for our patients.
Online triage will be closed from 1pm and will re-open Wed 4 Feb at 7am. For urgent care in the meantime call 111 or 999 in an emergency.

22/01/2026

Health and Information Week 2026

Today's Topic: Mental Health

🎧Plug in and relax with a podcast ☕🛋️

BBC Radio 4: All in the Mind: bbc.co.uk/programmes/b006qxx9/episodes/downloads

BBC: Access All: Disability News and Mental Health: bbc.co.uk/programmes/p02r6yqw/episodes/downloads

The Mind podcast: mind.org.uk/information-support/podcasts

Mental Health Foundation: Let’s Talk: Mental Health: mentalhealth.org.uk/explore-mental-health/podcasts

Mental Wellbeing audio guide: Mental wellbeing audio guides - NHS

Podcast downloads for All in the Mind

22/01/2026

Health and Information Week 2026

Today's Topic: Mental Health

Self Management Resources
Why not have a quick scroll? You may find some options that you have not tried or new ideas to explore 💡

📖Reading Well supports you to understand and manage your mental health using helpful reading. There are Reading Well schemes for Adult mental health, Teens, Children. All books are recommended by health experts, as well as people with lived experience. You can be recommended a title by a health professional, or you can visit your local library and take a book out yourself for free via reading-well.org.uk or reading-well.org.uk/wales

🏞️Mindfulness exercises and tips from Mind, including links to mobile apps that can help you practise mindfulness: mind.org.uk/information-support/drugs-and-treatments/mindfulness/mindfulness-exercises-tips

✨Mood Move and Clear Fear are evidence-based mobile apps developed for teenage mental health charity stem4 by Dr Nihara Krause and feature on the Reading Well for teens list. Access them via movemood.co.uk and clearfear.co.uk.

What is Reading Well? Reading Well supports you to understand and manage your health and wellbeing using helpful reading. Reading...

22/01/2026

Health and Information Week 2026

Today's Topic: Mental Health

❓Children and Young people looking for help?❓

Young Minds supports children and young people on their mental health including practical tips and advice from young people, as well as information on getting support: youngminds.org.uk.

The Mix provides support and information for under 25s on any challenges they may be facing: themix.org.uk.