Helping Hand Stairlifts

Helping Hand Stairlifts Welcome to Helping Hand Stairlifts – where mobility meets comfort, one step at a time! We have a stairlift for every type of staircase and situation.

Welcome to Helping Hand Stairlifts

Hi my name is Ian and I established Helping Hand Stairlifts in 2013. After caring for my late father who had Motor Neurone Disease, I decided to retrain and became a Brooks/Acorn trained stairlift engineer and have used this opportunity to pass on the experience I had gained whilst caring for my father in a positive way to help others. In 2015, my wife Kerry joined the business to help provide a first class customer service experience from start to finish. Our Services

We supply and fit a range of new and reconditioned stairlifts and specialise in curved lifts at very competitive prices. We undertake private as well as commercial installations with many care homes and housing associations choosing our lifts. No Hard Sell! We don't employ sales people and are upfront and transparent about our prices and services. Most stairlifts can be accurately quoted over the phone and if you are happy with the price, we will then make a site visit to meet you and provide you with a written quotation. The price we quote is the price you will pay, no hidden charges. Warranty included

All lifts fitted come with a parts and labour warranty included with affordable extended warranties available giving you peace of mind long after the stairlift has been installed. In the unlikely event that your stairlift stops working, help is just a phone call away. We will attend and fix your stairlift free of charge and if we are not able to fix your lift, we will replace the unit with no quibbles to get you up and running again. Stairlift Servicing and Aftercare

As our customer, aftercare is a top priority at Helping Hand. We offer an annual service package for your stairlift to ensure it remains in a safe and fully functioning order. Stairlift Buy Back

If your circumstances change and the stairlift is no longer needed, we offer a buy back service removing the lift and paying up to £300.00 depending on the age and condition. Call Today - Please call free on 0800 9992778 if you would like a no obligation home visit and quotation.

01/02/2026

Good morning ☺️ We are trying to grow our YouTube channel to give simple, clear advice and stairlift related content. If...
31/01/2026

Good morning ☺️ We are trying to grow our YouTube channel to give simple, clear advice and stairlift related content. If you could take a moment to pop over and subscribe to our channel, it would mean the world to us and continue to grow our community 👊 Thank you 🙏

https://youtube.com/?si=MhgmGQs6fnq27GGU

⭐️⭐️⭐️⭐️⭐️Good morning everyone and a happy Saturday to you all. Here’s our latest 5 star review on Google. We work so h...
31/01/2026

⭐️⭐️⭐️⭐️⭐️Good morning everyone and a happy Saturday to you all. Here’s our latest 5 star review on Google. We work so hard to ensure we provide the best quality of service possible for all our customers, old and new, so when people take time to leave a review, we really appreciate it ☺️ Big shout out to Kerry who was highly rated in this review 👍

Happy Friday everyone, January is coming to an end, yay 🙌🏻 🥳Here’s a latest 5 star review that put a smile on our faces ...
30/01/2026

Happy Friday everyone, January is coming to an end, yay 🙌🏻 🥳

Here’s a latest 5 star review that put a smile on our faces this morning ⭐️⭐️⭐️⭐️⭐️.

What wonderful service - a real pleasure to do business with, both Kerry and Ian are efficient professional and courteous. I would not hesitate to recommend them to anyone contemplating installing a stairlift

At Helping Hand Stairlifts, your safety and peace of mind matter to us long after installation day. That’s why every sta...
28/01/2026

At Helping Hand Stairlifts, your safety and peace of mind matter to us long after installation day. That’s why every stairlift we supply and fit comes with a full 12-month warranty as standard.

From parts to performance, we stand behind the quality of our products and workmanship — so if anything isn’t quite right, you’re covered. No stress, no worry, just reliable support when you need it most.

Since 2013, families have trusted us to keep their homes safe and accessible, and our warranty is just one more way we show we care. Because when you choose Helping Hand Stairlifts, you’re not just getting a stairlift — you’re getting ongoing help and support every step of the way.

Need advice or service? Our friendly team is always just a call away 0800 9992778

One of the most common questions we get asked! Does a stairlift block or create a trip hazard on the stairs?
26/01/2026

One of the most common questions we get asked! Does a stairlift block or create a trip hazard on the stairs?

26/01/2026

A short video showing that a stairlift is designed so other people can walk safely up and down the stairs.

If you ask Google about our business, this is what it says ☺️👍Helping Hand Stairlifts, a specialist small business based...
24/01/2026

If you ask Google about our business, this is what it says ☺️👍

Helping Hand Stairlifts, a specialist small business based in Congleton, consistently receives exceptionally high ratings across major review platforms. ⭐️⭐️⭐️⭐️⭐️

As of January 2026, customers frequently highlight the personalized service provided by owners Ian and Kerry.

▪️Review Highlights

✅Checkatrade Rating: The company maintains a 10/10 rating based on nearly 300 reviews.

✅Customer Service: Reviewers repeatedly mention the "no hard sell" approach, contrasting it with larger corporate competitors.

✅Efficiency: Multiple customers noted that installations—for both new and reconditioned units—were completed within days of initial contact, sometimes in less than three hours.

✅Quality & Price: Reviews frequently describe the reconditioned stairlifts as being in "immaculate condition" and praise the "very competitive" pricing.

▪️Key Feedback Themes

✅Professionalism: Customers often describe the team as polite, friendly, and expert communicators who "know their job inside out".

✅Urgent Installations: Several reviews mention the company going "above and beyond" to fit lifts quickly for family members returning from the hospital.

✅Transparency: Users appreciate that they often receive accurate quotes via photos and phone consultations without requiring an initial home visit.

Call today to see how our family can help yours ▪️☎️0800 9992778.

⭐️⭐️⭐️⭐️⭐️We love hearing feedback like this from our lovely customers 💙“The service we received was exceptional. Every ...
23/01/2026

⭐️⭐️⭐️⭐️⭐️We love hearing feedback like this from our lovely customers 💙

“The service we received was exceptional. Every message was responded to quickly and nothing was too much. This is a family business and it shows with how attentive they were. The options were clear, pricing competitive, and the service included is outstanding. I wouldn’t look elsewhere.”

Thank you for trusting Helping Hand Stairlifts — helping families stay safe and independent at home is exactly why we do what we do 😊

Beat that! 💪Last week, we were contacted by a lovely customer who had been recommended to us by a family member. They’d ...
23/01/2026

Beat that! 💪

Last week, we were contacted by a lovely customer who had been recommended to us by a family member. They’d already agreed to have a curved Stannah stairlift installed — with a price tag of over £6,000 and a 4–6 week wait while the rail was being manufactured.

We popped round on Friday to provide a quote for one of our curved stairlifts… and the difference surprised them!

Our price came in at £2,000 less — and instead of waiting weeks, we had their stairlift fully installed just 4 days after the go-ahead ☺️.

Same independence. Same comfort. Faster service. And a lot more money left in their pocket.

If you’re looking for a stairlift and want honest advice, fair pricing, and quick installation, Helping Hand Stairlifts is here to help.

☎️ 0800 9992778

www.helpinghandstairlifts.co.uk

21/01/2026

🚨 Installation Complete Today! 🚨

Another successful installation by Helping Hand Stairlifts 🙌

Today we fitted an Acorn 180 Curved Stairlift, custom-built to follow a curved staircase with two intermediate landings. As always, the rail was precisely measured and manufactured to ensure a smooth, safe, and comfortable ride around every bend.

✨ Why the Acorn 180?
✔️ Made-to-measure curved rail
✔️ Smooth and quiet operation
✔️ Compact design that keeps stairs accessible
✔️ Swivel seat and advanced safety features
✔️ Ideal for complex staircases

Another customer can now enjoy greater independence, safety, and confidence at home 💙

If you or a loved one are considering a stairlift, get in touch with our friendly team today for honest advice and a free home survey.

📞 Call us 0800 9992778| 💬 Message us | 👍 Like & Follow for more real installations and updates

We’ve just been to a quote in Sandbach where a gentleman had a stairlift fitted by another company in 2007 for £2500! It...
21/01/2026

We’ve just been to a quote in Sandbach where a gentleman had a stairlift fitted by another company in 2007 for £2500! It’s now not working correctly so needs replacing.

We’ve quoted for the latest version of that lift and our 2026 price is £1795 fully fitted! That’s a whooping £705 cheaper 🧐than 19 years ago. Just goes to show how much you can save when you cut out the middleman/salesman 💴.

Call today to see how much you could be saving.

☎️ 0800 9992778

Address

Worrall Street
Congleton
CW121DT

Telephone

+448009992778

Website

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Our Story

Welcome to Helping Hand Stairlifts Hi my name is Ian and I established Helping Hand Stairlifts in 2013.

After caring for my late father who had Motor Neurone Disease, I decided to retrain and became a Brooks/Acorn trained stairlift engineer and have used this opportunity to pass on the experience I had gained whilst caring for my father in a positive way to help others. In 2015, my wife Kerry joined the business to help provide a first class customer service experience from start to finish.

Our business ethos is to provide a no nonsense, clear upfront pricing structure with most quotes given over the phone in less than 10 minutes.

Our Services We supply and fit a range of new and reconditioned stairlifts and specialise in curved lifts at very competitive prices. We have a stairlift for every type of staircase and situation. We undertake private as well as commercial installations with many care homes and housing associations choosing our lifts. No Hard Sell! We don't employ sales people and are upfront and transparent about our prices and services. Most stairlifts can be accurately quoted over the phone and if you are happy with the price, we will then make a site visit to meet you and provide you with a written quotation. The price we quote is the price you will pay, no hidden charges. 12 Month Warranty All lifts fitted come with a 12 month parts and labour warranty included with affordable extended warranties available giving you peace of mind long after the stairlift has been installed. In the unlikely event that your stairlift stops working, help is just a phone call away. We will attend and fix your stairlift free of charge and if we are not able to fix your lift, we will replace the unit with no quibbles to get you up and running again. Stairlift Servicing and Aftercare As our customer, aftercare is a top priority at Helping Hand. We offer an annual service package for your stairlift to ensure it remains in a safe and fully functioning order. Stairlift Buy Back If your circumstances change and the stairlift is no longer needed, we offer a buy back service removing the lift and paying up to £500.00 depending on the age and condition. Call Today - Please call free on 0800 9992778 if you would like a no obligation home visit and quotation.