John Low Pharmacy

30/06/2025

25/06/2025

📢 Temporary Overnight Closure – Shotley Bridge Urgent Treatment Centre (UTC)

From mid-July 2025, the UTC at Shotley Bridge Community Hospital will temporarily close overnight (12am–8am) for three months.

🛑 Why is this happening?
To keep services safe and reliable for patients and staff. Overnight shifts have been hard to staff consistently — with 65 overnight closures since January, and nearly 100 more nights where staff had to be reassigned to protect daytime care.

📉 On average, only five people attend overnight, while most patients come between 8am and midnight. By focusing resources during those hours, we can provide safer, more dependable care.

💡 What to do if you need help overnight:
✔️ Use NHS 111 online or call 111 (open 24/7)
✔️ For serious or life-threatening issues, go to A&E at University Hospital of North Durham

📌 This change is not related to the New Hospital Programme – it's a temporary safety measure only.

🗣️ Have your say
Come to our engagement session:
📅 Monday 7 July
🕓 4pm–5pm
📍 Previous canteen area, Shotley Bridge Community Hospital

📬 Got questions or feedback?
📧 Email: cddft.shotleyhospital@nhs.net

🙏 Thank you for your understanding as we work to keep services safe and sustainable.

19/06/2025

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14/04/2025

🐣🐰🐥 Easter opening hours 🐣🐰🐥

We will trade usual opening hours of 8:30am until 5pm, Thursday 17th of April. The pharmacy and GP surgery are both closed on Good Friday and Easter Monday. The pharmacy will reopen at 8:30am, Tuesday 22nd of April.

Please ensure you have your prescriptions ordered and collected if you are going to require them over this time.

For any queries over Easter, please check the NHS England website, contact 111, or call 999 for emergencies.

08/04/2025

🌼 Don’t get caught short this Easter! 🐣

Make sure you order your repeat prescriptions in good time before the Easter bank holidays.

GP practices and most pharmacies will be closed on Good Friday (18 April) and Easter Monday (21 April), so plan ahead to avoid running out of essential medication.

✅ Order now
✅ Check what you need
✅ Be prepared

Help us help you stay well this Easter. 💊❤️

24/03/2025

For those on Universal Credit, please check to see if you are still eligible for free prescriptions 💊🩸🩹

10/03/2025

We've had these two handsome chaps handed in at the pharmacy. We'll keep them safe in hope someone recognises them, and we can return them back ❤️

06/03/2025

‼️Patient information‼️

Just a reminder that we are not affiliated with Queens Road Surgery. Despite being located in the same building we are an Independent pharmacy, just like any of the other pharmacies up in Consett.

Queens Road surgery process all prescription requests, and we receive prescriptions to dispense once this has been done. We have no control over prescription ordering or processing.

Our pharmacists are not involved with patient appointments and we do not send texts. If you ever receive a text saying you need to speak to the Practice Pharmacist, this is the team employed by the GP surgery, you should contact your surgery directly.

03/03/2025

Sore throat? Your pharmacist can now provide treatment or some prescription medicine, if needed, for seven common conditions, without you seeing a GP.

Think pharmacy first.

➡️ www.nhs.uk/thinkpharmacyfirst

27/02/2025

***UPDATE! Systems are functioning normally again. Thank you for your patience***

Please be aware, we are unable to download electronic prescriptions at this time, due to a nationwide issue with the NHS Electronic Spine.

Unfortunately this is out of our control.

Please bare with us until the system is back up and running. Thank you for your patience and understanding.