Solving Together

Solving Together An NHS England initiative.

is a collaboration supporting the NHS to tackle some of our biggest challenges by bringing people together to share ideas, experiences & solutions.

Thank you to everyone who has been involved in Solving Together collaborations by sharing their ideas about and experien...
01/05/2025

Thank you to everyone who has been involved in Solving Together collaborations by sharing their ideas about and experiences of care - examples of good practice, and where improvements could be made.

The experiences and ideas shared as part of these collaborations have led to actions for tangible improvements for people's experience of care.

You can find out more here - https://future.nhs.uk/solvingtogether

Make sure you're signed up to the Solving Together platform to hear the latest news!

The Eye Care conversations are now closed to new ideas. Thank you to everyone who has taken the time to share an idea or...
25/03/2025

The Eye Care conversations are now closed to new ideas. Thank you to everyone who has taken the time to share an idea or experience, or vote/comment on ideas already posted. Your contributions are very much valued.

What happens next:

As part of the crowdsourcing approach, we will begin to identify the Big Ideas. This is done by filtering every idea and experience that has been posted on the crowdsourcing space and quality assured by a group of Champions, topic experts, and critical friends.

The Pathways Transformation team will explore the Big Ideas for implementation and improvement in the relevant areas in 2025/26.



[ALT text

Image shows three people smiling at each other.

NHS lozenge is in top right corner.

Text in blue on yellow background reads improving eye care conversations close 24 March.

Text in white on blue background reads how can we best improve access to and experience of eye care services across the NHS?]

The Eye Care conversations are now closed to new ideas. Thank you to everyone who has taken the time to share an idea or...
25/03/2025

The Eye Care conversations are now closed to new ideas. Thank you to everyone who has taken the time to share an idea or experience, or vote/comment on ideas already posted. Your contributions are very much valued.

What happens next:

As part of the crowdsourcing approach, we will begin to identify the Big Ideas. This is done by filtering every idea and experience that has been posted on the crowdsourcing space and quality assured by a group of Champions, topic experts, and critical friends.

The Pathways Transformation team will explore the Big Ideas for implementation and improvement in the relevant areas in 2025/26.



The Royal College of Ophthalmologists College of Optometrists RNIB SeeAbility Thomas Pocklington Trust BAME Vision Macular Society Glaucoma UK

Today is the last day to contribute to the conversations about improving eye care services! Thank you to everyone who ha...
24/03/2025

Today is the last day to contribute to the conversations about improving eye care services!

Thank you to everyone who has already shared ideas and insights about how to improve access to and experience of eye care services across the NHS.

If don’t have your own idea to share, you can still get involved by commenting or voting on the many insightful ideas that have already been posted https://future.nhs.uk/EyeCareCommunityofPractice (please email england.solvingtogether@nhs.net for any issues accessing the platform).


The Royal College of Ophthalmologists The Royal College of Ophthalmologists RNIB BAME Vision Thomas Pocklington Trust SeeAbility Sight Concern Bedfordshire Macular Society Glaucoma UK

"Patient letters are sent out by a contractor. The letters sent to eye care patients are in point 11, which is not acce...
21/03/2025

"Patient letters are sent out by a contractor. The letters sent to eye care patients are in point 11, which is not accessible.

The eye care team then retype the letters in a more accessible format.

This means the patient is sent two sets of letters.

It's a waste of time and resources."

Thank you to the community member who shared this experience.

What are your examples of good practice for sending letters in an accessible format to patients in the eye care pathway?

Join in the conversation by adding a comment below, or on https://future.nhs.uk/EyeCareCommunityofPractice.

If you would prefer an alternative way of taking part, please email england.solvingtogether@nhs.net

RNIB SeeAbility Sight Concern Bedfordshire Glaucoma UK Thomas Pocklington Trust Macular Society

"Unless issues are picked up at birth or through Health Visitors, it is hard to know if children and young people might ...
20/03/2025

"Unless issues are picked up at birth or through Health Visitors, it is hard to know if children and young people might not be able to see, especially if they cannot say that for themselves.

"There are hearing checks at birth but not eye checks."

Thank you to the community member who shared this idea. What do you think?

Share your ideas for what will help make sure eye care services are set up to support, encourage and test children and young people appropriately in the comments below or via https://future.nhs.uk/EyeCareCommunityofPractice

"I would like to see low vision services in High Street practice, easily accessible for patients. "One of our regional h...
19/03/2025

"I would like to see low vision services in High Street practice, easily accessible for patients.

"One of our regional hospitals has a 12 month wait for low vision, whereas I could see them next week!"

Thank you Annette Ball for sharing this idea about how we can move more eye care services into the community.

What do you think of this idea? Do you have examples of where High Street practices see people for issues with low vision?

Join in the conversation by adding a comment below, or share your own ideas for how we can move more eye care services into the community on FutureNHS
https://future.nhs.uk/EyeCareCommunityofPractice



The Royal College of Ophthalmologists College of Optometrists Association of Optometrists RNIB SeeAbility Thomas Pocklington Trust Sight Concern Bedfordshire Macular Society Glaucoma UK BAME Vision Henshaws

"Some opticians think people are unable to have an eye test if they can't speak or read."No one is too disabled to have ...
18/03/2025

"Some opticians think people are unable to have an eye test if they can't speak or read.

"No one is too disabled to have an eye test."

Thank you Rebecca for sharing your idea and experience. How can we make sure eye care services are accessible to everyone and targeted to meet the needs of different communities? What good practice examples can you share?

Join in the conversation on FutureNHS https://future.nhs.uk/EyeCareCommunityofPractice or comment below.

If you would like an alternative way of taking part, please email england.solvingtogether@nhs.net

SeeAbility The Royal College of Ophthalmologists Association of Optometrists College of Optometrists RNIB Sight Concern Bedfordshire Thomas Pocklington Trust Macular Society Glaucoma UK BAME Vision Henshaws

ONE WEEK TO GO!There's one week left to share your ideas about how we can best improve access to and experience of eye c...
17/03/2025

ONE WEEK TO GO!

There's one week left to share your ideas about how we can best improve access to and experience of eye care services across the NHS!

Share your ideas and experiences or vote/comments on ideas already posted: https://future.nhs.uk/EyeCareCommunityofPractice

If you'd like to discuss an alternative way of getting involved please email england.solvingtogether@nhs.net



SeeAbility RNIB BAME Vision Thomas Pocklington Trust The Royal College of Ophthalmologists Association of Optometrists Sight Concern Bedfordshire Macular Society Moorfields Eye Hospital

Journeys made by car are a significant contributor to carbon emissions. Thank you to Patricia who shared this idea about...
14/03/2025

Journeys made by car are a significant contributor to carbon emissions.

Thank you to Patricia who shared this idea about making eye care greener:

"I have age-related wet macular degeneration, and type 2 diabetes. I have appointments for the age-related wet macular degeneration at one hospital, and go to the diabetic eye clinic at another hospital.

"This creates more journeys, causing more carbon emissions. Public transport access isn't great so I get a lift.

"Would it be possible to combine appointments, or co-locate clinics to save on journeys and therefore carbon emissions?"

What do you think? Do you have any examples of co-located clinics, or do you have ideas for making eye care greener?

Share your ideas in the comments below or get involved in the conversation https://future.nhs.uk/EyeCareCommunityofPractice

If you would prefer to contribute a different way please get in touch with us at england.solvingtogether@nhs.net

Thank you to everyone who has so far taken part in the eye care conversations on - there's some very insightful discus...
12/03/2025

Thank you to everyone who has so far taken part in the eye care conversations on - there's some very insightful discussions happening!

If you haven't yet shared your ideas for how we can best improve access to and experience of eye care services, there's still time. You can join in the conversation on FutureNHS https://future.nhs.uk/EyeCareCommunityofPractice

Please get in touch with us at england.solvingtogether@nhs.net if you would like to discuss an alternative way of getting involved.

College of Optometrists The Royal College of Ophthalmologists RNIB BAME Vision Thomas Pocklington Trust Henshaws

Thank you to Stephanie Cairns for sharing this idea about improving eye care for children and young people."The Red Book...
06/03/2025

Thank you to Stephanie Cairns for sharing this idea about improving eye care for children and young people.

"The Red Book given to new parents should have information about taking their children for sight tests.

Children do not need to be able to read to have their eyes tested and it's recommended that they start having sight tests from around the age of 3!"

What are your thoughts? Share in the comments below or join in the conversation about improving access to and experience of eye care services on FutureNHS https://future.nhs.uk/EyeCareCommunityofPractice

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