02/12/2021
As a Care Worker representing the Care Hearted, you should provide the highest quality care to all services users in the comfort of their home, whilst respecting their dignity, privacy and wishes and promote their independence. In doing so, you will raise and enhance the reputation of the high standard of care service delivered by Care Hearted.
As a care worker, you may be required to have an input in the review of a care plan of a service user. You will adhere to any instructions given to you by
Care Hearted and carry out your duties and instructions in a professional and courteous manner at all times. You are expected to work on a rota basis Monday – Sunday including bank holidays. Care Workers are at all times expected to maintain confidentiality, unless you feel the Service User may be at risk, only then should you breach confidentiality by informing a care manager in the office without delay.
Overall Responsibility:
• To work in the best interest of Care Hearted and Service User(s) and to deliver a high standard of personal care.
• To assist and maintain a high-quality service and service delivery, work in line with Care Hearted policies and procedures, contractual agreements and in line with the National Minimum Standards set out under the Care Standards Act 2000
• To meet and exceed the care needs of all service users, whilst working with their family or friend or significant other(s)
• To ensure that you are professional, communicate effectively, be always flexible and honest
General Responsibilities:
• To take instructions from the Care Managers, Care co-ordinators and other staff of Care Hearted
• To carry out all personal care duties in line with the individual service user care plan and adhere to any identified risk assessments
• To assist the service user with the safe prompting of medication
• To be efficient with equipment such as hoists, wheelchairs, stair lifts and continence management etc
• To provide detailed reports
• To continuously undertake ongoing training both in house and outside that is appropriate to your job and personal development
• To operate in line with Care Standards Act, POVA, Employment Agencies Act, Data Protection Act, Equal Opportunities specifically adhering to - the Race Relations Act 1976, the S*x Discrimination Act 1995, the Disability
Discrimination Act 1995, the Rehabilitation of Offenders Act 1974, the S*xual Orientation Act 2003, the Religious Belief Act 2003, Equal Pay Act 1970 and the Working Time Regulations Act 1998
• To comply with the Health and Safety at Work Act 1974 and always operate within the company’s health and safety regulations.
• To ensure that all Health & Safety and Risk Assessments are carried out effectively in the service users homes
Other Specific Responsibilities:
• To ensure that the care given meets and exceeds the needs of the service user as detailed in their care plan and provide detailed reports on each visit
• Observe and report (immediately) any changes with the service user’s health, changes in skin condition, bowel habits, urinary difficulties, respiratory difficulties, eating and drinking habits or unusual behaviour or condition
• To assist with all personal and hygiene care including dressing and un******ng, bathing, toileting, mouth, and hair care and feeding in accordance with their care plan
• You will not be expected to carry out any nursing tasks such as – catheterisation, sterile dressings, administration of medication or injections or introduce any non-prescribed drugs or systemic or topical remedies
• You are expected to be vigilant and prevent any form of abuse and expected to provide detailed reports when requested
• At all times, you must provide detailed reports in the record book which is kept in the home. In addition, you must report any findings to the office immediately. In the event of any emergencies, you are expected to follow the company’s procedures and call the emergency line of the company
Job Types: Full-time, Part-time
