Crewkerne Health Centre

23/01/2026

Join the Patient Participation Group (PPG) – Crewkerne Health Centre

Crewkerne Health Centre is inviting patients and members of the local community to join our Patient Participation Group (PPG).

The PPG provides an opportunity for patients to work in partnership with the practice, offering feedback, sharing ideas, and supporting service development to help ensure our services reflect the needs of our patient population.

No prior experience is required. Members simply need an interest in contributing to the ongoing improvement of primary care services at Crewkerne Health Centre.

If you are interested in joining the PPG or would like further information, please email: crewkerneppgchair@gmail.com

22/01/2026

We are sorry to inform you that the planned contractual changes for Crewkerne Health Centre have been delayed. We now expect to complete this work later in the year and will update patients closer to the change. Services will now continue as normal, including online access via Anima and repeat prescriptions. For more info, visit: https://crewkernehc.co.uk/sswpcn-contract-merger/

22/01/2026

Somerset Care Service Directory 2026:

The Somerset Social Care and Support for Adults Guide explores the entire social care journey. It includes information on: Paying for care Finding the

07/01/2026

29/12/2025

for more information: https://crewkernehc.co.uk/sswpcn-contract-merger/

29/12/2025

Our latest quarterly newsletter is out now and available here:
https://www.symphonyhealthcareservices.com/wp-content/uploads/2025/12/Symphony-Newsletter-Q3-202526.pdf

20/11/2025

Dear Patients

We are happy to share that earlier this month, NHS Somerset approved our proposal to combine the contracts of the four practices within the South Somerset West Primary Care Network. The practices are now working towards combining contracts in mid-January 2026 and will become known as Symphony South Healthcare. For more information on what this means for you, including an update letter and FAQs, please visit our website: https://crewkernehc.co.uk/sswpcn-contract-merger/

03/11/2025

📊 Latest Reviews on Crewkerne Health Centre!
We're thrilled to share some positive feedback from our recent patient surveys (October 2025).

Here's a quick snapshot of the results:

Overall Experience:
🌟 Positive: 95%
🙁 Negative: 5%

Did We Meet Your Needs?
🌟 Positive: 94%
🙁 Negative: 4%

Convenience of Care or Advice:
🌟 Positive: 95%
🙁 Negative: 5%

How Did You Receive Care?
🏥 Face-to-Face Appointments: 95%
📞 Telephone Appointments: 3%

Were You Happy with This?
🌟 Positive: 95%
🙁 Negative: 4%

📞 September Stats at Crewkerne Health Centre 📞
✅ Total Incoming Calls: 11,369
⏳ Average Telephone Queue Time: 35m 08s
📲 Total Anima Requests: 3057
📅 Total Appointments: 7199
❌ Appointment No-Shows: 6.4% (460)

Thank you for your feedback and continued support. We're committed to providing the best care possible to our community. Stay tuned for more updates and improvements!

02/11/2025

Crewkerne Health Centre – Middle Path GP Surgery Reopens to Patients

Dear Patients and Community,

Following the temporary closure of Crewkerne Health Centre, Middle Path Surgery, to allow for urgent repairs back in September, we are pleased to confirm that the site will reopen on 3 November 2025. All necessary remedial works have now been completed, and we are able to resume normal operations.

We would like to express our sincere thanks to all our patients for their understanding, patience, and support over the past two months.

We would also like to extend our sincere thanks to Crewkerne Community Hospital for their steadfast support throughout this period. Their team has been consistently welcoming, flexible, and supportive of both our patients and staff. Their willingness to accommodate our services at short notice has enabled us to maintain continuity of care and uphold the high standard of service our community rightly expects. We are truly grateful for their collaboration and dedication.

Additionally, we wish to acknowledge the senior executives from NHS Somerset, the ICB, and Symphony Healthcare Services, whose continued guidance and support have been invaluable throughout the last eight weeks.

We look forward to welcoming you back to Middle Path Surgery.


Practice Management