Britton & Robson

30/04/2026

URGENT MEDICINES RECALL NOTICE – SERTRALINE 100 mg (AMAROX)

The Medicines and Healthcare products Regulatory Agency has issued a Class 2 recall for Sertraline 100 mg film-coated tablets (Amarox Limited) due to a packaging error.

Affected batch number: V2500425
Expiry date: 05/2028

Issue: Some packs may contain a blister strip of Citalopram 40 mg tablets instead of Sertraline.

What patients should do:
✔ Check the batch number on the side of your box
✔ Open the carton and check the blister strips are labelled Sertraline 100 mg
✘ If any blister strip is labelled Citalopram 40 mg, do not take it.

If you have any affected tablets, stop taking them immediately and return them to your pharmacy.

If you have taken tablets from an affected pack and feel unwell, please speak to a pharmacist, your GP or call NHS 111.

For further advice, speak to a member of our pharmacy team.

This is based on MHRA Drug Alert EL(26)A/22, issued 28 April 2026.

27/04/2026

We are recruiting for Saturday staff.

Hours are every Saturday 8.30am - 12.30pm.

The role is for a Counter Assistant, taking in and handing out prescriptions, retail, stock management , clerical duties and dealing with queries.

Must be a minimum of 16 years of age.
Training is required and will be provided.

Please apply via email to brittonandrobson@btinternet.com with a C.V. and or covering letter.

22/04/2026

Now available in the Pharmacy, book online using the details below.

05/02/2026

The Pharmacy is now open as normal, we are processing prescriptions as quickly as we can but we do have a lot to get through so there may be delay.

Thank you for your patience.

Unfortunately the Pharmacy was broken into in the early hours of the morning, this will seriously affect our services today as the Police will not allow us to let customers into the Pharmacy until they have finished their investigations, which could be lunch time or even later.

If you do not need your prescription urgently then if it is possible to collect another day that would be a great help as customers will have to queue outside of the Pharmacy.

Deliveries will go out as normal.

Apologies for the inconvenience that this will cause, we will do our very best to be back up and running normally as soon as we are able.

Many thanks
The B&R team

03/02/2026

The Pharmacy is now open as normal.
Thank you for your patience .

Unfortunately, one of the windows at the front of the Pharmacy was smashed through last night. As a result of this, the Pharmacy will be a little late opening this morning so that we can clean up the glass and damage.
We apologise for the inconvenience and we will open as soon as it is safe to do so.

Many thanks
Paula Grainger

22/10/2025

28/05/2025

We now have a courtesy car out delivering medication. Please let any neighbours and relatives know that it won’t be the usual delivery car.
I would like to say a massive thank you for all of the telephone calls, messages and people calling in to the Pharmacy this morning to offer their assistance with delivering medication.
It is so nice to see how a community pulls together when something like this happens.
It means a lot.

Thanks again.

Paula Grainger
Manager
Britton and Robson Pharmacy.

Unfortunately overnight, our delivery vehicle has been set alight in the car park behind the Pharmacy and is completely burnt out .

This means that we have to try and source another vehicle which takes time and will impact the most vulnerable of people in Willington and the surrounding areas who are dependant on their medication being delivered.

Deliveries today will be few and only the most urgent. It will likely be this afternoon before we get deliveries out. Please collect if you are able to, if not then please be patient and we will get to you as soon as we can but there will be a backlog this week.

If anybody has seen anything or has any information that may help, please pass this on to the Police.

Many thanks
The B&R team

17/04/2025

Easter opening hours -

Thursday 17th April - 8.30-12.30 and 1.30 - 5.30

Good Friday 18th April - Closed

Saturday 19th April - 8.30-12.30

Bank holiday Monday 21st April - closed

We re-open as normal on Tuesday 22nd April

07/03/2025

The telephone line is now back up and running.
Thank you for your patience.
The B&R team

06/02/2025

Reminder- from next Monday our opening times change !!

Effective from Monday 3rd March 2025 our opening times will be changing to -

Monday - Friday

8.30am - 12.30pm

1.30pm - 5.30pm

Saturday

8.30am - 12.30pm

We will be reminding Patients of this in the Pharmacy.

Many thanks

The Britton and Robson team.

15/01/2025

Britton and Robson are recruiting !!

We are looking to recruit a Prescription delivery driver for two days a week, Monday and Tuesday. Driver would need to be over 21 and have a clean driving licence.
If interested please email- brittonandrobson@btinternet.com

Thanks
The B&R team