North Park Care Centre - Barchester Healthcare

14/10/2025

🎃Halloween Fun🎃

With only a few weeks to go until Halloween, residents and staff have been busy decorating our reception area.

Resident Keith couldn’t wait to have his picture taken with Crusty the Clown. 🤡

To see more about life at North Park visit the website.
Https://www.barchester.com/home/north-park-care-centre

13/10/2025

Did you know that we offer drinks and snacks in the café area 24/7? Our Peri Chef Annie also creates wonderful homemade cakes and sweet treats.

The ‘Cake of the month’ for September was the delicious mouth watering Orange Cupcakes!!!!!!

We’d love to see your favourite bakes! Upload a picture of your baking and let us know why and we will share with our residents during our popular baking group.

To find out more about life at North Park, please visit our website: www.Barchester.com/home/North-Park-care-home or get in touch with our friendly team on 01325 356000

13/10/2025

🏴󠁧󠁢󠁳󠁣󠁴󠁿 Sound of Bagpipes 🏴󠁧󠁢󠁳󠁣󠁴󠁿

Last week, we were incredibly lucky to welcome two wonderful musicians; bagpiper Kevin and drummer David, to the home.

The sound of the bagpipes brought back some very special memories for our residents, especially our Scottish residents, whose faces lit up as soon they started playing.

The gents filled the home with the sounds of Scotland, playing traditional melodies that touched the hearts of everyone present.

A huge thank you to Kevin and David for bringing such joy and for helping us create a truly unforgettable memory.

To see more about life at North Park visit the website.
Https://www.barchester.com/home/north-park-care-centre

12/10/2025

Whether you're considering a short-term break or longer-term care, North Park as just what you need. Expert care. Nutritious food. Great entertainment. Good company.

These are just some of the things that matter to residents and why they're proud to call North Park their home.

Call now to book your appointment! And take a tour of our beautiful home.

For more information on life at North Park, please visit our website: www.Barchester.com/homes/north-park-care-home

11/10/2025

💫TELL BARCHESTER! 💫

Our annual ‘Tell Barchester’ customer satisfaction survey closes tomorrow – and we’d love to hear your feedback!

Simply scan the QR code and select either:
I’m a Resident
I’m a Family/Friend of a Resident

The survey takes just 5–10 minutes to complete.

All relatives should have received a direct link to take part online.
If you need any support, please speak to a member of the Activities Team or Reception,who will be happy to help.

To see more about life at North Park visit the website.
Https://www.barchester.com/home/north-park-care-centre

10/10/2025

🎉 Awel-Y-Mor Celebrates Excellent Ratings 🎉

Awel-Y-Mor Care Home in , Swansea passed a recent Care Inspectorate Wales inspection with ‘Excellent’ ratings - the best possible ratings – across the board, after being praised for operating a safe, well-maintained, caring and well-led service.

The CIW report stated that there was a strong sense of belonging and teamwork in the home, nurtured by a very well-respected management team that encourages a positive culture.

Highlighted in the report was that the care staff knew residents well and were dedicated and driven to offering them the best possible care, going above and beyond to do so.

A relative commented: “I can’t speak highly enough about the place, they are so good at the little things, all the residents come first here. My loved one has a good life here.”

Our CEO, Dr Pete Calveley, visited Awel-Y-Mor to congratulate Rachael, General Manager, and her team on the home’s Excellent ratings and award every member of staff a £500 voucher to celebrate their achievement.

Huge congratulations to everyone at Awel-Y-Mor – what a fantastic achievement! 👏

Here are some of the highlights from the day.

08/10/2025

⭐ We’re Finalists for the National Care Awards ⭐

We’re delighted to share that Barchester Healthcare has been shortlisted in the Large Care Home Group category for this year’s National Care Awards.

The National Care Awards are the largest awards recognising excellence in the UK care sector, celebrating the very best people and companies across the sector.

A huge congratulations to Aila Evangelista from Atfield House Care Home in , London, a finalist in the Care Registered Nurse of the Year category, and to the entire team at Atfield House Care Home - Barchester Healthcare, also shortlisted for Dignity and Respect Care Home of the Year. 👏

We’re so proud of all our teams who work tirelessly to provide the very best care for residents, patients and their families every single day.

The winners will be announced on 7th November at Park Plaza London – good luck to all the finalists!

08/10/2025

🦇 Bat Talk with Rob Magee from Gwent Wildlife Trust 🦇

On Tuesday, 14th October, at 2.30pm, we’ll be joining Rob Magee, nature conservationist, currently leading the youth engagement programme at Gwent Wildlife Trust, for a fun and informative virtual Bat Talk.

We’ll explore what bats are, the different species found in the UK and around the world, and learn about their behaviour, diet, habitats and hibernation. We’ll also discover how to help bats and spot them in our local area.

We hope you’re as excited as we are!

The event will be available to watch via YouTube live, please contact the home for more information.

To find out more about life in our homes, please visit our website: https://brnw.ch/21wWsvA

08/10/2025

National Grandparent day

In the United Kingdom, Grandparents’ Day is celebrated on the first Sunday of October.

Grandparents’ Day is a day that acknowledges and celebrates the importance of grandparents.
It’s an opportunity for families to show their thanks and respect for the older generation.

Families can celebrate by spending time together and sharing stories. It’s a day to enjoy quality time between grandparents and their grandchildren.

On Sunday Hollie did just that and spent time with her granddad Alan, who she shares a very special bond with.

National grandparent day will be joyous for many. But it will also be a sad time for others too, as we reflect on the grandparents we've loved and lost.

To see more about life at North Park visit the website.
Https://www.barchester.com/home/north-park-care-centre

07/10/2025

🖌️ Pinetree Residents Get Creative with Mosaic-Making 🎨

As part of their first home anniversary celebrations, and together with volunteers from partner company CBRE UK, colleagues and residents at Pinetree Care Home in set to work on a joint project to commemorate the occasion.

Residents were asked what they would like to do to celebrate and decided to create a beautiful mosaic sign for the home.

The project was a wonderful collaboration that everyone at the home could join in with. The end result is a fitting tribute to the home, which now hangs in reception for all the staff, residents and visitors to enjoy.

A resident commented: “It is so wonderful to try new hobbies, I had never made a mosaic before but I absolutely loved it and have been bitten by the bug! I can’t wait to have another go and see what else we can make. I really enjoyed sitting down with everyone else and working on something together, it gave us all a fantastic sense of achievement.”

What a beautiful mosaic! Well done to all involved. 👏

03/10/2025

♥️ The Power of Music: a heart-warming moment at Ochil Care Home ♥️

Colleagues and residents at Ochil Care Home in were over the moon to uncover a beautiful piece of history when they heard an original recording by one of their much-loved residents, Wilma, who used to be a professional singer years ago.

Wilma’s husband, Donald, had lovingly kept the original master copy of Wilma’s debut album which was recorded in 1996. Staff at the home helped Donald transfer the precious recording onto a CD to preserve it.

Everyone at the home watched the heart-warming moment when Wilma, who is living with dementia, realised the recording being played was her voice from almost thirty years ago. Her reaction was absolutely magical as her memory of that time in her life came flooding back.

What’s more, the video of that extraordinary moment showing the power of music to connect, has now been viewed over 65,000 times.

Such a beautiful moment! ✨

Ochil Care Home - Barchester Healthcare

01/10/2025

🐾💕 Fur-ever Friends 💕🐾

Residents had a very special visitor at North Park today; one of their favourite four-legged friends, Peggy the Friendship Dog from Wag and Company!

With her wagging tail and loving heart, Peggy brought endless smiles, warm snuggles, and a whole lot of joy to our residents. From gentle head pats to cosy cuddles, it was clear Peggy’s visit was the highlight of the day!

Thank you to Peggy, Peggy's Mum Joanne for kindly allowing Peggy to come see us, and to our lovely Administrator Carol for bringing Peggy in, we can't wait to see our pawfect pal again soon! 💖

To see more about life at North Park visit our website
Https://www.barchester.com/home/north-park-care-centre

01/10/2025

🥨🍻 Oktoberfest Celebrations 🥨🍻

Oktoberfest was a huge hit with residents, patients, families and visitors this year.

Our care homes and hospitals joined in the celebrations with themed decorations, live entertainment, community events and plenty of fun.

Our talented chefs and hospitality colleagues prepared a selection of pretzels and Bavarian dishes, all complemented by some refreshing cold beers.

It was a day to remember - here are some of our favourite moments.

30/09/2025

☕💚 World’s Biggest Coffee Morning ☕💚

Colleagues, residents, patients, families and friends across the country came together to enjoy charity coffee mornings and bake sales, raising funds and awareness for Macmillan Cancer Support.

Our care homes and hospitals hosted a variety of community events, inviting everyone to catch up over a cuppa and a slice of something delicious, all for a great cause.

Residents and patients enjoyed spending time with friends and relatives, and members of the local community. Our talented chefs baked plenty of cakes, biscuits and pastries for everyone to sample.

The events were a great success – thank you to everyone who took part and helped support this important cause.

Here are some of our favourite moments. ✨

24/09/2025

🖌️ Virtual V&A Make-along 🎨

In celebration of National Day of Arts in Care Homes, residents and patients across the country enjoyed a wonderful V&A Virtual Make-along experience with Holly from the V&A Learning team and designer-artist Rafin Jannat.

Taking inspiration from the South Asia Gallery at the museum, everyone had the chance to experiment with paints and pigments made from everyday ingredients, creating their own unique artworks.

It was a calming, creative experience that everyone truly enjoyed. A big thank you to the Victoria and Albert Museum team for leading such an inspiring session!

Here are some of our favourite highlights. ✨

National Activity Providers Association

22/09/2025

⭐ We’re Finalists in the UK Customer Experience Awards ⭐

It’s awards season and we’re thrilled to share that our talented Customer Experience Team has been shortlisted in not one, but two categories in the prestigious UK Customer Experience Awards:

💡 Best Use of Customer Insight
💻 Best Use of Technology

We’re proud that Barchester Healthcare is the only company from the health sector to be recognised in either of these categories. The winners will be announced at Wembley in October – wish us luck!

Our nomination for Best Use of Customer Insight comes from our Tell Barchester survey, which gathers invaluable feedback each year from more than 13,500 residents, patients and their families. Every single piece of feedback helps us shape and improve the care and services we provide.

In the Best Use of Technology category, our new Connex CRM system, powered by Salesforce, has been recognised for transforming how we manage every customer interaction – making the care journey seamless.

We’re so proud of our team and grateful to everyone who shared their feedback with us.

22/09/2025

It’s not too late to share your feedback.

Our annual customer satisfaction survey, Tell Barchester is still open!

There’s still time to provide feedback on the care and service received by residents, patients, their friends and family. We love listening to your feedback, and use this to improve and provide the best experience possible.

If you’ve not received your email invitation, please check your junk/spam folder or speak to our team. You can also complete the survey at anytime in our homes and hospitals by using QR codes on display.

All the team really appreciate your time sharing how you feel about life at Barchester.

21/09/2025

World Alzheimer’s Day 2025 – Why It Matters More Than Ever 💜

World Alzheimer’s Day, observed annually on 21st September, is a global event dedicated to raising awareness about Alzheimer’s disease and dementia.

With nearly 1 million people in the UK living with dementia, understanding, support and research have never been more important.

Alzheimer’s Day serves as a powerful reminder of the challenges faced by individuals and families living with Alzheimer’s, and the importance of early diagnosis and intervention.

At Barchester, our commitment to dementia care goes beyond World Alzheimer’s Day. We strive to make a difference every day, providing compassionate support, innovative programmes, and expert care for residents, patients and families.

To find out more, please see our latest blog here: https://www.barchester.com/help-and-advice/world-alzheimers-day-2025-why-it-matters-more-ever-barchester

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20/09/2025

🧹 Housekeeping Week 🧹

To our amazing Head Housekeeper Andrew and his brilliant team, we just wanted to say...THANK YOU! 💜

On behalf of everyone at North Park we would like to thank you for everything you do, our home is brighter and more welcoming because of you all.

Keep shining, and just know that you are deeply valued and appreciated ✨

You all work tirelessly each and every day, and always go above and beyond for our residents. Keep up the amazing work you all do!!!!!

To see more about life at North Park visit the website.
Https://www.barchester.com/home/north-park-care-centre

18/09/2025

V&A Virtual Make-along!

On Tuesday, 23rd September, at 2.30pm we’ll be virtually joining Holly from the V&A Learning team and designer-artist Rafin Jannat for a live make-along in celebration of the National Day of Arts in Care Homes.

We’ll learn about the stunning work of artists, designers and craftspeople that feature in the South Asia Gallery at the V&A Museum in South Kensington, London.

Residents can follow along to create their own work on paper using pigments and paints you can find and make from everyday ingredients.

The event will be available to watch via YouTube live, please contact us for more information.

To find out more about life in our homes, please visit our website:
https://brnw.ch/21wVSn7

16/09/2025

⭐ Happy National Housekeeping Week ⭐

This week we’re celebrating the fantastic housekeeping teams across our care homes and hospitals.

It’s a wonderful opportunity to recognise their dedication to keeping everything spotless and creating a welcoming environment for residents, patients, families and visitors.

Thank you to all our colleagues for their continuous hard work and support – you truly make a difference every day.

16/09/2025

🚒🚑 Calling all Emergency Services Heroes!

Join us for a well-deserved break, plenty of refreshments and a lovely cuppa anytime you are passing.

We want to say thank you for everything you do.

Please visit our website: www.barchester.com/home/north-park-care-home to find out more about our home or get in touch with our friendly team on 01325 356 000.

12/09/2025

🎉 Lotus Manor is Now Open 🎉

We’re excited to share that Lotus Manor Care Home in has opened its doors in style, with a Grand Opening performed by the Deputy Mayor of Guildford, Councillor Jane Tyson, in front of invited guests from the local community.

Our CEO, Dr Pete Calveley, and General Manager, Candy Guo, hosted the event and invited guests to view the stunning new 64-bed care home.

Designed with residents’ comfort in mind, Lotus Manor Care Home will offer residential support, respite stays and specialist dementia care, all delivered by a dedicated and passionate team of trained professionals.

Take a look at some of our favourite moments from the event. ✨

11/09/2025

🚑 Celebrating Emergency Services Day 🚒👏

Residents, patients, colleagues and visitors marked this year’s Emergency Services Day in style, recognising the contribution of local emergency services, volunteers and heroes.

Our homes and hospitals hosted a variety of community events, from coffee mornings to afternoon garden parties, inviting emergency services personnel to join for hot drinks and delicious home-made cakes.

Everyone had a wonderful time, visiting local emergency services sites, engaging in conversations and sharing inspirational stories of emergency services heroes, both past and present.