22/08/2025
Employment Support Officer
Contract Type: Fixed Term
Working Pattern: Full time
Salary: £32,061 - £34,434 per annum
Hours per week: 37
Number of posts: 3
Closing date: 7 Sep
Darlington Borough Council’s Skills and Employability team are looking for three enthusiastic individuals to join our team and deliver impactful employability programmes in Darlington.
As an Employment Support Officer, you will work directly with participants who face multiple challenges in accessing the job market. Your role will be to provide tailored support, guidance, and motivation to help individuals build confidence, develop skills, and take meaningful steps toward employment or training across two key groups:
1. Economically inactive adults of working age, including:
People aged 50+ who have retired early,
Individuals caring for family or managing household responsibilities,
Those temporarily out of work due to short-term health conditions.
2. Young people aged 18–21, supporting them into employment, apprenticeships, or further training.
The successful candidate will have;
Experience working with individuals facing complex barriers to employment,
Strong communication skills, with the ability to engage and motivate diverse groups,
Empathy and patience, to support individuals with varying needs and backgrounds,
Knowledge of local services and opportunities, including training providers and employers,
Organisational skills, to manage caseloads, track progress, and meet programme targets,
Confidence using digital tools, including email, video conferencing, and case management systems,
A solution-focused mindset, with the ability to adapt and respond to challenges.
The rewards for working at Darlington Borough Council go beyond the salary you will receive; we have numerous additional benefits such as:
32 days Annual Leave, plus Bank Holidays, with option to purchase additional Annual Leave (pro-rata for part time working)
Access to the Local Government Pension Scheme with option to make Additional Voluntary Contributions
Flexi-time scheme
Flexible working
Generous Maternity, Paternity and Adoption Leave schemes
Staff equality forums
Access to a wide range of training, learning and development
Physiotherapy service
Confidential counselling service
Great wellbeing offer
Cycle to Work Scheme
Dolphin Centre Fit for Life Discounts
Local and National retailer discounts
Vivup employee benefit app and Lifestyle Savings
Arriva Employee Travel Club
For the full range of benefits we offer, please see our Why work for us internet page, which also includes our Total Reward Booklet and Employee Benefit Video.
https://www.darlington.gov.uk/jobs-and-careers-1/why-work-for-us/
Find out further information about us and what it’s like to work for our great team by visiting the Jobs and Careers home page.
https://www.darlington.gov.uk/jobs-and-careers/
APPLY HERE - https://www.northeastjobs.org.uk/job/_/285006