Helping Hands Home Care

Helping Hands Home Care Helping Hands have been supporting people in their own home for over 30 years and are a family owed and family managed company with family values at the core!
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If you need support remain independent in your home, please give us a call on 01325 238057 At Darlington Helping Hands, we listen to our customers and understand that staying independent and remaining at home is most people's goal. Our amazing Home Care in Darlington team are on hand to help our customers achieve this goal and we do this by making sure we have a person centred package of support d

esigned in partnership with our customers. We can provide support to meet your every need. This could be from as little as 30 minutes a day to live in care in Darlington. We give the best care to both our customers and our team because we care, understand, and our foundation is kindness!

Huseyin, a dedicated member of our Live-in Care Team, shared what a day in his role looks like - a true example of compa...
22/08/2025

Huseyin, a dedicated member of our Live-in Care Team, shared what a day in his role looks like - a true example of compassionate, person-centred care.

“My day is structured around the needs, preferences, and routines of each individual I care for.”

Person-centred care means putting the individual at the heart of everything we do - respecting their choices, routines, and values. It’s about supporting people to live well, with independence in the comfort of their own homes.

"My role involves various aspects, such as personal care, medication management, meal preparation, companionship, household tasks, communication, and any specialised care that I provide."

This kind of work takes empathy, patience, and heart, and we're proud to have carers like Huseyin who embody this every day. 💜

Looking for a company that values your time, supports your growth, and offers real flexibility?Here’s what one of our te...
15/08/2025

Looking for a company that values your time, supports your growth, and offers real flexibility?

Here’s what one of our team members had to say about their experience working with us 💜

Whether you're just starting in care or ready to take the next step in your career, we’re here to help you every step of the way.

Looking forward, with pride and purpose 💜Following her recent Outstanding Contribution Award at the HealthInvestor Award...
14/08/2025

Looking forward, with pride and purpose 💜

Following her recent Outstanding Contribution Award at the HealthInvestor Awards, we caught up with our Chair, Jane Ashcroft, to reflect on the moment and look ahead.

From a night celebrating excellence in care, Jane shares what the award means to her, the people behind it, and her hopes for the future of home care.

At Helping Hands, we’re proud to be part of something bigger - a shared commitment to care that empowers, connects, and truly makes a difference.

12/08/2025

“John's visit... keeps me smiling all day”

From shared routines to genuine conversations, John and his carer Margot’s story reminds us that great care is built on trust, respect and friendship.

John shares what makes having Margot by his side so special - with days filled with laughter, stories and companionship.

At Helping Hands, we love celebrating the incredible people who make a real difference every day. Today, we’re proud to ...
08/08/2025

At Helping Hands, we love celebrating the incredible people who make a real difference every day. Today, we’re proud to share Adyanna’s story - one of passion, purpose, and a genuine commitment to person-centered care.

“Growing up, care was always part of my world. My Nana was a carer for the council, and my mum has worked in care for over a decade. Watching their dedication left a lasting impression on me. I started working in care just before turning 17, alongside my mum while still in college, and I haven’t looked back since.”

Adyanna joined Helping Hands in March 2024 at just 19 years old and has been making an incredible impact ever since.

“What I enjoy most is getting to know each client’s routine and personal preferences. There’s something incredibly meaningful about being able to brighten someone’s day - even more so knowing that we might be the only friendly face they see. That motivates me to always deliver the highest standard of person-centered care. Helping Hands is a fantastic company for people who genuinely care about making a difference and creating positive moments in others’ lives.”

We’re proud to have carers like Adyanna on our team - people who bring heart, dedication, and positivity to every shift 💜

Fostering a culture of inclusion, engagement, and wellbeing is at the heart of everything we do, and this week, our Supp...
07/08/2025

Fostering a culture of inclusion, engagement, and wellbeing is at the heart of everything we do, and this week, our Support Office team brought that spirit to life with one of our wellbeing walks around Alcester.

This activity is an important part of helping our team stay connected, support one another, and reinforce the community spirit at the heart of everything we do.

It was a lovely moment to step away from our desks, enjoy the fresh air, chat with colleagues, and spend a moment in the heart of the community we’re proud to serve 💜

When families reach out to us, it's often during some of the most challenging moments in their lives. That’s why compass...
04/08/2025

When families reach out to us, it's often during some of the most challenging moments in their lives. That’s why compassion, clear communication, and a willingness to find solutions matter so much.

We were proud to receive this 5-star review from a customer who experienced just that with Lisa, one of our dedicated care consultants. Their words speak volumes about the care, coordination, and trust we strive to deliver every day:

🌟🌟🌟🌟🌟

"Lisa the consultant who took my call was exceptionally helpful and understanding of the difficult personal situation I was facing with my parent's deteriorating health as well as the complex situation of where they were and where they would soon be living, are far apart and would involve many different branches. Everything was, no problem, she organised everything thinking about every detail and finding solutions. The service is breathtaking along with the flexibility and co-ordination between branches to act together."

Thank you for trusting us. 💜

02/08/2025

“In your heart you feel like, I’ve done a good job today”

Meet Margot, one of our incredible carers, as we take a glimpse into her day. Filled with care, kindness, and connection, from her first visit to her last, she brings warmth, patience, and a genuine love for what she does.

It’s the small moments, the shared laughter, and the understanding that make all the difference 💜

Thank you for all that you do, Margot.

We are proud to share this heartfelt feedback from one of our amazing carers 💜Care is beyond a job - it’s about making a...
01/08/2025

We are proud to share this heartfelt feedback from one of our amazing carers 💜

Care is beyond a job - it’s about making a real difference, building genuine connections, and growing both personally and professionally.

We’re grateful and proud of our care team for the compassion they show and the meaningful impact they make every single day.

31/07/2025

Meet John and his wife Pam, as they share the importance of trust in their care journey.

From the very first visit, their carer Margo brought warmth and conversation, turning care into companionship. As John says, their carer became part of the family; someone they could rely on through every moment.

🎥 Watch John’s story to see how trust helps transform a care journey.

30/07/2025

Trusted care starts with kindness and compassion at the heart 💕

Helen from our dedicated Learning and Development team explains how we equip our carers with the skills and support to deliver truly person-centred care.
From comprehensive training to continuous learning, it’s all about making sure our customers feel safe, supported, and truly understood in their own homes.

Here are just a few of the ways we build trust every day:

💜 Listening to what matters most and being there for families
💜 Equipping carers with the right skills, empathy, and confidence
💜 Creating care that fits real lives
💜 Helping people stay happy and independent in the place they love most – home.

🎥 Take a look at what makes care truly person-centred with Helen.

It's always wonderful to see positive feedback from our dedicated care team.At Helping Hands, we’re proud to foster a su...
26/07/2025

It's always wonderful to see positive feedback from our dedicated care team.

At Helping Hands, we’re proud to foster a supportive and welcoming environment where our team feels truly valued and appreciated for the work they do.

Hearing how our carers feel supported and recognised means so much to us. It reflects the culture we strive to build every day - one that puts people at the heart of everything we do 💜

This Good Care Month, we’re celebrating the everyday moments that matter most 💜Across the country, our branches have sha...
25/07/2025

This Good Care Month, we’re celebrating the everyday moments that matter most 💜

Across the country, our branches have shared beautiful glimpses into the bonds between our carers and customers - from warm smiles to shared laughter and everything in between.

Here’s a look at some of the special moments captured recently 💕

Thank you to our teams for living and breathing trusted care, every single day.

Address

2 Union Square, 2 Union Square, Central Park
Darlington
DL11GL

Opening Hours

Monday 8am - 7pm
Tuesday 8am - 7pm
Wednesday 8am - 7pm
Thursday 8am - 7pm
Friday 8am - 7pm
Saturday 9am - 5:30pm
Sunday 9am - 5:30pm

Telephone

+441325968480

Website

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