Firstpoint Homecare Darlington

Firstpoint Homecare are unique, all our care is overseen by qualified nurses. An experienced nurse or Field Care Supervisor will come to your home and discuss with you and your family the help and support you require. During these discussions, an assessment of needs will be carried out. From the assessment, a tailored Care plan will be agreed, only once you have told us what you want. By using trained professionals you can be assured you are in expert hands. Our nurses and field care supervisors will use their expertise to match your individual care needs to the right carer. Our carers are only selected to become part of our team, if they possess the appropriate skills, empathy and compassion to deliver the highest standard of care. all of our carers are subject to a rigorous recruitment and selection process, including:
- Pre-screening
- Completion of application pack
- face-to-face interview by experienced care team
- Disclosure and Barring Service (DBS) checks
- 2 years referencing
- Occupational Health Declaration
- Comprehensive training programming (meets regulated government standards)

Once your care has started, one of our team will conduct regular home visits to ensure you are happy with the service we are providing. A record of the care that we provide to you will be maintained and left in your home. This gives your family peace of mind that their loved ones are receiving the care and attention they deserve.