
19/08/2025
TEAM TUESDAY
Week six of team Tuesday and this week we introduce you to Abbi.
1. How long have you been with Dignity?!
I have been with Dignity for four years, 3 and a half years as a funeral arranger and around 6 months as FSO Team Leader.
2. What is your role within Dignity?!
I am a Funeral Service Operative Team Leader. This involves assigning daily roles and tasks to the FSO’s, booking funerals, looking after our fleet and bringing people’s loved ones into our care. I also help with bearing on funerals and occasionally conducting funerals.
3. What do you enjoy most about your role?!
I enjoy bearing on funerals and being involved with someone’s final farewell. I also enjoy working with and managing our team of FSO’s. We face lots of challenging situations within this emotional and sensitive industry, but we all pull together as a team to support each other and provide our families with the best care and respect possible.
4. What do you find most challenging?!
It can be challenging to help look after and oversee all funerals for all 6 branches, but with help from my managers and team of FSO’s, i’m able to ensure each funeral goes out exactly to our families wishes. There can be a lot of pressure within the role, as no two funerals are the same.
5. What are your hobbies and interests outside of work?!
I enjoy shopping, going out with my friends and going to the gym.
6. Who (what) is your favourite band or song?!
Anything & everything by Taylor Swift
7. What is your favourite film?!
Confessions Of A Shopaholic or any of the Harry Potter films.
8. What is your favourite food?!
Spaghetti Bolognese
9. An interesting fact about you?!
I am just about to start renovating my own home.
Team Tuesday is our chance to introduce you to a different member of our team each week. The colleague you are introduced to may be somebody you see in branch, on the day of the funeral or it could be somebody who does their work behind the scenes.
We have six branches across the county and, when needed we sometimes have staff from branches other than our own help to support us and our families.
The aim is to introduce you to each and every member of the team across the area so, when you speak to us on the phone, meet us in a branch or see us on the day of the funeral you at least have an idea of who we are and who is looking after you and your loved one.