Barton Surgery

Barton Surgery The Barton Surgery is the only GP practice in Dawlish and is situated next to Dawlish Community Hospital.

We have 14700 patients, mainly resident in Dawlish and Dawlish Warren, and the practice also looks after as many as 3,500 holiday makers per year.

13/06/2025

An Exciting Opportunity has arisen to join the Barton Surgery team in Dawlish 🤗🩺👩🏼‍⚕️

APPRENTICESHIP
Business Administration level 3 qualification

RECEPTIONIST/CARE CO-ORDINATOR🥰📞🖥️🖨️🎧
37.5 HOURS PER WEEK
The position offered is a full-time post, however, we would be very happy to consider part time hours for the right candidate(s)
Pay from £7.55 per hour (in line with Apprenticeship Salary)
25 days holiday plus Bank Holidays

We’ve supported many staff through their apprenticeships and have an excellent pass/success rate.
We’re looking for a professional, caring and hard-working individual who can deliver excellent customer service whilst embracing our values and following our policies and procedures.
The purpose of the role is to:
Offer general assistance to the practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone
Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way
Undertake a variety of administrative duties to assist in the smooth running of the practice
Facilitate effective communication between patients, members the primary health care team, secondary care and other associated healthcare agencies

We’re a team dedicated to caring for both our patients and each other. If you’re a like-minded person who shares our values and are interested in finding out more about an apprenticeship in the role of Care Co-Ordinator within our organisation, please call Amanda Dell, Office Manager on 01626 888877 for a job description or an informal chat 📞☎️

Closing date: 31 July 2025 🗓️

13/06/2025

Phones all up and running 👍🏻📞☎️ thank you for your patience 🥰

13/06/2025

We are having some intermittent phone difficulties, please bear with us while we are working to resolve this.

04/06/2025

Get help with the NHS app so you can📱:
Order repeat prescriptions
View your GP health record
See your test results
And much more

Our Digital Champion, Geoff🤴👨‍💻🏅
will be in the Surgery from 9.00 - 12.00pm on Wednesday the 11th of June to help you. No appointment needed.

21/05/2025

The Surgery will be closed on Monday 26th May and will re-open on Tuesday the 27th of May.

The last date to order repeat medication is Wednesday the 21st of May.

For medical advice please contact 111 and 999 in an emergency🚑

25/04/2025

Understanding our Appointment System 📆

Routine appointments are bookable up to 6 weeks in advance.
· Urgent appointments are available on the day by phoning the Surgery from 8.30 am Monday – Friday (excluding Bank Holidays).

· Our admin staff are trained ‘Care Co-ordinators’. They will ask you the nature of your problem so they can signpost you to the most appropriate health professional.

You may be directed to a local pharmacy.

Minor ailments:
They can help with hayfever; athletes foot; diarrhoea; skin rashes; eye infections; mouth ulcers; verruca’s; chickpox and any more minor ailments.

‘Pharmacy First’ scheme:
pharmacists can supply prescription only medication, where clinically appropriate, for the following seven common problems: sinusitis; sore throat; earache; infected insect bites; impetigo; shingles; uncomplicated urinary tract infections in women.

· 🏥Dawlish Minor Injury Unit is open Monday – Friday 08:00 – 17:00, by appointment only. Please call 01626 895203 to make an appointment.
More information can be found on: Dawlish Community Hospital - Torbay and South Devon NHS Foundation Trust for more information.

You can also visit Newton Abbot Urgent Treatment Centre. See: Newton Abbot Community Hospital - Torbay and South Devon NHS Foundation Trust. They are open 7 days a week 08:00 – 20:00.

· If your GP asks you to make a routine appointment, this can be in up to 6 weeks- time.

· For ongoing problems, we will try to book you in with the same doctor to ensure we can offer the best continuity of care.

· Please arrive on time. If you’re late, we may not be able to see you, as we have other patients to see.
· The doctor may not be able to deal with all your problems in one appointment, as they have limited time.

· Write down the important things you need to talk to your doctor about. 📝

· If you are unable to attend, please let us know in advance. In March, 280 patients did not attend. These appointments could have been offered to other patients.

Other useful links

Conditions A to Z - NHS
Get help for your symptoms - NHS 111

Dealing with prescription requests...To reduce the risk of medication errors, our Care Co-ordinators are unable to take ...
16/04/2025

Dealing with prescription requests...

To reduce the risk of medication errors, our Care Co-ordinators are unable to take prescription requests over the telephone.

We would encourage our patients to use the NHS app or contact the surgery to sign up to SystemOnline.This is the most efficient way for us to process your prescription requests.

We process around 28,000 prescription requests each month so if everyone ordered through the NHS app we would have more time to deal with other patient queries.

If you would like help setting up the NHS app, our digital champion Geoff can help get you started, please see our page for the dates and times Geoff will be at the surgery.

For help getting set up on the NHS app visit: www.nhs.uk/nhsapp

04/04/2025

Easter Closure Dates 2025🐰🐣🌞🐥

The Surgery will be closed on Good Friday 18th April and Easter Monday 21st April. We will be open as usual on Tuesday 22nd April.

The last day for processing prescriptions before the Easter break is Friday the 11th of April.

04/04/2025

Get help with the NHS app so you can📱:
Order repeat prescriptions
View your GP health record
See your test results
And much more

Our Digital Champion, Geoff🤴👨‍💻🏅
will be in the Surgery from 9.00 - 12.00pm on Wednesday the 9th of April to help you. No appointment needed.

12/03/2025

Get help with the NHS app so you can📱:
Order repeat prescriptions
View your GP health record
See your test results
And much more

Our Digital Champion, Geoff🤴👨‍💻🏅
will be in the Surgery from 9.00 - 12.00pm on Tuesday the 18th of March to help you. No appointment needed.

Here is our data from January of how we have been helping our patients📞👩‍💻
07/03/2025

Here is our data from January of how we have been helping our patients📞👩‍💻

Start your Journey to better health! 🍓🏃‍♂️Next group Session will be the 27th of March 2-3:30pm
07/03/2025

Start your Journey to better health! 🍓🏃‍♂️

Next group Session will be the 27th of March 2-3:30pm

Address

Dawlish

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