Dollar Health Centre

07/11/2025

31/10/2025

⚠️ SCAM ALERT – Fake GP Practice Calls ⚠️

We’ve been made aware of a telephone scam targeting patients in the Forth Valley area.

📞 Some patients have received calls from 07759 705398 (showing a location in Spain) claiming to be from their GP Practice.
The caller says they are “updating patient records” and then tries to send a link.

✅ Please remember:

Do not share personal details or click any links if you’re unsure who’s calling.

Genuine GP Practices will never ask for this information over the phone.

If you’re concerned, hang up and call your GP Practice directly using their official number.

You can also report suspicious calls to Police Scotland (101) or NHS Forth Valley.

Stay alert and help spread the word to friends, family, and neighbours! 💬

28/10/2025

❗❗Patient Notice - Triage Closed – Tuesday 28th October❗❗

The practice is currently experiencing unmanageable demand for urgent care. Triage is therefore closed.
Taking account of our practice team's safety and the availability of other options for patient care, we are not able to accept any more requests for on the day/emergency appointments today.
We are sorry for this inconvenience which is beyond our control.
We are following the BMA Safe Working Guidance.
If you have an urgent medical problem that you believe cannot wait then you should seek help from other NHS agencies including NHS 24 on 111 AFTER 6pm, or through Accident and Emergency if you feel needs assessment sooner.
We are still open for routine enquiries.
Thank you for your patience and understanding.

13/10/2025

The Health Centre is closed today, Monday 13th October 2025.
If you need urgent medical advice while we are closed, please call NHS 24 on 111 or visit www.nhsinform.scot for health advice and support.

You may also consider using other services that may be better suited to meet your needs such as pharmacy, opticians or dentists.

Thank you.

Some GP Practices will be closed Monday 13 October, however, a number of pharmacies are open.

Make sure you know where your nearest pharmacy is, and when it is open, on this bank holiday.

Find your nearest pharmacy at ➡ nhsforthvalley.com/infozone

08/10/2025

🌟We're Hiring: 2 x Part Time Medical Administrators 🌟

Are you organised, friendly and enjoy helping people?

We are a busy, welcoming practice looking for two part time Medical Administrators to join our fantastic team. If you like working with people and want to make a real difference every day, we would love to hear from you!

Position: Medical Administrator
Hours: approx. 20 hours/week over 4 days (Mon-Fri, between 7.45AM – 6:15PM)

Tasks include, but are not limited to:
▪Dealing with patients and healthcare professionals both face to face and over the telephone
▪Responding to general enquiries
▪Managing a range of clinic appointments
▪Electronic filing, document management and workflow
▪Processing prescription requests
▪Processing new patient registrations
▪Accurately updating patient records as appropriate

What we’re looking for:
✔Attention to detail & great organisational skills
✔Friendly and calm under pressure
✔Flexible team player available to help cover holiday and sick leave
✔Confident communicator with a professional telephone manner
✔Ability to work independently and as part of a team
✔Basic IT skills (Windows, Word, Excel, email)
✔Educated to Nat 5 (or equivalent) in English & Maths

Previous experience in healthcare or customer service is a bonus!
If you would like apply, send your CV and covering letter to:

Mrs Joanna Leggetter, Practice Manager
📍Dollar Health Centre, Park Place, Clackmannanshire, FK14 7AA
📧fv.dollarhc@nhs.scot

Closing date: Wednesday 22nd October

07/10/2025

The Health Centre will be closed on Monday 13th October 2025.

If you need urgent medical advice while we are closed, please call NHS 24 on 111 or visit www.nhsinform.scot for health advice and support.

You may also consider using other services that may be better suited to meet your needs such as pharmacy, opticians or dentists.

Thank you.

Some GP Practices will be closed Monday 13 October, however, a number of pharmacies are open.

Make sure you know where your nearest pharmacy is, and when it is open, on this bank holiday.

Find your nearest pharmacy at ➡ nhsforthvalley.com/infozone

30/09/2025

***Issue resolved***

We are currently experiencing technical issues and do not have access to emails or the internet.
We apologise for any inconvenience. Emails that have been sent today will be dealt with in due course. Our IT team are on the case!

24/09/2025

The Health Centre will be closed this afternoon from 1pm for staff training.
We will reopen on Thursday 25th September as usual.
If you feel you need medical attention whilst we are closed, please call 01324 566610 and the GP out of hours service will assess you.
You may also consider other services that may be better suited to meet your needs such as pharmacy, opticians or dentists. You can also access health advice online at NHS inform.

15/09/2025

***UPDATE*** Our IT system is now up and running. Sorry for any inconvenience caused. We are now able to take phone calls.

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***URGENT*** Our computer systems are down and we are unable to arrange any appointments/deal with any queries at the moment. Please bear with us and we will post an update in due course. Please avoid phoning the practice at the moment unless it is an emergency.

08/09/2025

The Health Centre is closed today, Monday 8th September for a local NHS holiday.

Local holidays for GP practices are set by the Health Board, and this day allows our team to rest and recharge so we can continue providing the best care possible. 💙

If you need medical advice while we are closed, you can contact NHS 24 on 111, and for emergencies, please call 999.

02/09/2025

The Health Centre will be closed on Monday 8th September 2025.
If you need medical attention whilst we are closed please visit www.nhsinform.scot or telephone 111.

You may also consider other services that may be better suited to meet your needs such as pharmacy, opticians or dentists.

NHS inform is Scotland's national health information service helping the people in Scotland to make informed decisions about their own health and the health of the people they care for