St John's Group Practice

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23/02/2026

🤖✨ Meet EMMA – Our New AI Receptionist

We’re excited to introduce EMMA, our new AI-powered receptionist designed to serve you better and faster. EMMA will officially begin assisting our patients in the upcoming weeks!

Here’s what EMMA can do:

• 📞 Answer incoming calls 24/7
• 📅 Schedule, confirm, and reschedule appointments
• ❓ Request repeat medication
• 📍 Provide location, hours, and information of our frequently used services
• 📨 Take medication orders, queries and detailed messages
• 🚀 Direct urgent matters appropriately

EMMA ensures every call is answered promptly — even after hours — so you never have to worry about reaching us when you need assistance.

By adding EMMA to our team, we’re enhancing efficiency while allowing our staff to focus even more on delivering outstanding service.

We’re proud to continue investing in innovative solutions that improve your experience. Stay tuned — EMMA will be live soon!

Children’s dental health is an important part of overall wellbeing, and simple daily habits can help protect young teeth...
23/02/2026

Children’s dental health is an important part of overall wellbeing, and simple daily habits can help protect young teeth for life.

Drinks that are high in sugar and acidity can damage tooth enamel and increase the risk of decay. Encouraging water or milk, brushing twice daily with fluoride toothpaste, and regular dental check-ups can all support healthy smiles. Starting good oral health habits early can make a lasting difference. 🦷🪥💙✨

Read NHS advice on taking care of children’s teeth: https://www.nhs.uk/live-well/healthy-teeth-and-gums/taking-care-of-childrens-teeth/

20/02/2026

Using the NHS App to order repeat prescriptions is a quick and convenient way to manage your medicines without needing to contact your GP practice.

You can:
- Log in to the app
- Select your repeat prescription
- Choose your nominated pharmacy
- Track the status. all in one place.

The NHS App can also show when your prescription is ready to collect, helping save time and reduce unnecessary phone calls. You may also be eligible for free or reduced-cost prescriptions, depending on your circumstances, so it’s worth checking what support is available. 📱💊💙✨

Visit the NHS App homepage: https://www.nhs.uk/nhs-app/
Step-by-step guide to prescriptions in the NHS App: https://www.nhs.uk/nhs-app/help/prescriptions-in-the-nhs-app/
Find out about free or reduced-cost prescriptions: https://patient.info/treatment-medication/nhs-and-other-care-options/free-or-reduced-cost-prescriptions

18/02/2026

FAST awareness helps everyone recognise the signs of stroke and act quickly.

Stroke is a medical emergency, and getting help fast can save lives and reduce long-term disability. Knowing your risk factors, such as high blood pressure, high cholesterol, family history and lifestyle factors, can also help with prevention.

If you notice any signs of stroke, call 999 immediately. ⏱️🧠🚑✨

Learn the signs of stroke (FAST): https://www.nhs.uk/conditions/stroke/symptoms/
Get stroke prevention advice and support: https://www.stroke.org.uk

Oesophageal Cancer Awareness Month is a time to raise awareness of risk factors, symptoms and the importance of looking ...
16/02/2026

Oesophageal Cancer Awareness Month is a time to raise awareness of risk factors, symptoms and the importance of looking after your long-term health.

A family history of cancer, smoking, va**ng, poor diet and long-term acid reflux can all increase risk. Making positive lifestyle changes, such as stopping smoking or va**ng, can help reduce the risk of many cancers and improve overall health.

Knowing the signs and understanding risk factors can support earlier diagnosis and better outcomes. 🎗️🩺💙✨

Read about oesophageal cancer symptoms and treatment: https://ow.ly/3jfm50Yf8Kk
Learn the truth about va**ng: https://ow.ly/WO2A50Yf8K1
Read about what smoking does to your heart and health: https://ow.ly/iQUn50Yf8K3

Thinking about fasting this Ramadan?If you have diabetes or are at risk, talk to your GP practice or healthcare worker b...
14/02/2026

Thinking about fasting this Ramadan?

If you have diabetes or are at risk, talk to your GP practice or healthcare worker before Ramadan starts. Your health matters.

13/02/2026

National Heart Month is a great time to think about simple ways to protect your heart and improve your long-term health. ❤️🩺💪✨

Checking your blood pressure, understanding your heart age and making positive lifestyle changes like stopping smoking can significantly reduce your risk of heart disease and stroke. Small steps taken today can make a big difference for your future heart health.

If you experience chest pain and tightness, or shortness of breath, call 999 📲

Calculate your heart age: https://ow.ly/Gn1K50YcPsW
Check your blood pressure reading: https://ow.ly/LqXs50YcPsH
Read about smoking and your blood pressure: https://ow.ly/Fu6l50YcPsR

11/02/2026

Children’s Mental Health Week is a great opportunity to think about how we can support children’s wellbeing in everyday life. 🧠💙📱✨

Creating healthy habits around screen time and internet use, having open conversations about what children see online, and knowing where to find support can all make a positive difference.

For families waiting for neurodiversity or mental health assessments, trusted guidance and early support can help while you’re on the journey. Small, consistent actions at home can help children feel safer, more confident and better supported.

Read about talking to children about healthy internet use: 🔗https://ow.ly/w97Y50YcgGe

Explore Parentkind’s online safety toolkit: 🔗https://ow.ly/VZ9G50YcgFH

Get NSPCC online safety advice for parents and carers: 🔗https://ow.ly/o8H650YcgGk

Find out more about Children’s Mental Health Week: 🔗https://ow.ly/jrW750YcgFW

09/02/2026

HIV testing is quick, confidential and an important part of looking after your sexual health. Many people with HIV do not have symptoms, so testing is the only way to know your status.

Free testing options are available, including home testing and local services, making it easier than ever to get checked. Prevention, early diagnosis and effective treatment mean people with HIV can live long, healthy lives. 🧪💙🩺✨

Order a free HIV test: https://ow.ly/WnF450Y8L7R
Learn about HIV Prevention England and prevention support: https://ow.ly/29wo50Y8L7Y
Read about antibody and antigen tests: https://ow.ly/Syh250Y8L7X
Get information about HIV and AIDS: https://ow.ly/ETYf50Y8L7W

Address

Greenfield Lane, Balby
Doncaster
DN40TH

Opening Hours

Monday 8am - 6pm
Tuesday 8am - 6pm
Wednesday 8am - 6pm
Thursday 8am - 12:30pm
1:30pm - 6pm
Friday 8am - 6pm

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