27/02/2026
SHARED FROM ERIC FACEBOOK PAGE
ERIC HELPLINE
You can call FREEPHONE on 0808 801 0343 Monday - Thursday, 10am - 1pm.
Here's what some families had to say about the support they received from our helpline in their time of need:
🔴 Your helpline advisor was the first person I’ve spoken to that understood and could empathise with my daughter’s toileting fears. The advice was fantastic, but just to talk was a weight off - Rachel, parent
🔴 Thank you for the advice ERIC gave us in helping with our daughter’s bowel issues. The advice was invaluable and gave us the direction and tools we needed to resolve it.
🔴 I can’t overstate how much the helpline helped us at a stressful time - Alex
🔴 The helpline staff are the only people we can talk to while our son is ill. They are worth their weight in gold. - Neil
🔴 That one phone call meant so much thank you!