At Home Instead we are committed to providing the highest level of care to senior people in Doncaster, South Pontefract, Went Valley, Snaith and the surrounding areas. Our aim is to provide the highest possible quality of care, ensuring that loved ones can be cared for within the comfort of their own homes. We are striving to change the face of ageing and believe that great care lies at the heart of achieving this. We specialise in non-medical care for older people. This can include anything from companionship, accompanying clients to social engagements, home help, meal preparation, and personal care to specialised services for people with dementia and their families. At Home Instead we believe that great relationships make great care and we make sure that we build excellent relationships between our Clients and our Care Professionals, in order for us to build these effective relationships we make sure we:
Provide absolute consistency in Care Pros attending
Ensure our Care Pros turn up on time, every time. Provide visits of minimum 1 hour to enable care to be relationship led
The relationship between the Care Pros and the people we care for is absolutely vital in ensuring the quality of service and maintaining consistency and reliability. It is this relationship based approach that makes our service a truly personal one and allows Home Instead to help senior people maintain an independent lifestyle in their own homes. We ensure our Care Pros are the right people but are also happy working within our team. We do this by:
Careful and rigorous recruitment
Value based recruitment to ensure that this is not just a job
The Mum Test (Would we allow them to care for our own Mums)
DBS checking of each employee
Six references for each employee
Industry leading training
Paying a living wage to our Care Pros
Ongoing assessment of Learning and Training needs
Career development
