24/05/2023
Esteem is a Care provider proving Care and Support services in Stranraer. The post is for 37.5 hours a week with oncall on a rolling rota pattern evening and weekends. Rate of pay £14.90 ph for office hours
We are looking to recruit an Care Coordinator to work along side our Team Leader and Service Manager.
As an Care Coordinator your key responsibilities will be
1. PURPOSE OF JOB
1.1 To co-ordinate the delivery of care services to all Esteem Care Ltd service users.
1.2 Establish a positive relationship with staff, management, care workers and clients and their families
1.3 To liaise with all relevant health and social care parties concerning service user and service user issues.
1.4 To maintain the integrity and accuracy of all data stored on our computer system, ensuring all bookings and paperwork are correctly recorded and information is kept up to date at all times.
1.5 Checking of timesheets/mileage sheets of carers weekly, and prepare monthly wage report
1.6 Preparation of staff rotas, arranging cover and shift changes
1.7 To reconcile CM2000 call monitoring on a daily basis when the other Coordinator is absent
1.8 To be responsible for training of staff, and keeping training records up to date.
1.9 Communicate frequently with Service manager on any issues etc
1.10 Attend any relevant meetings with local authorities, social services etc
1.11 To have knowledge of Adult Support and Protection procedures, and also Self Directed Support
1.12 To play a lead role in the development of good community care practices and procedures in relation to Esteem Care Ltd
1.13 To work in conjunction with colleagues to assist in the monitoring of all care delivery practice and procedures.
1.14 To provide a cover care service and deliver care as may be required from time to time when emergencies or short term requirements present such a need and in the absence of any other member of staff who would otherwise be able to assist, and also cover the Emergency Responding service when required.
1.15 To record all communications into and out of the office in the prescribed manner, using the correct documentation.
1.16 To conduct and participate in unannounced spot-check supervisory and audit visits at service users homes, to record the outcomes of these meetings on the appropriate forms and return and file in the office.
1.17 To participate in work shadowing and the integration of care/support workers into their new working environment
1.18 To liaise with management in supervising and assessing new members of staff during their initial induction and shadowing period.
1.19 To participate in quality assurance reviews and other audit and control initiatives as directed by management
1.20 To undertake any other reasonable duties required to ensure the efficient and effective delivery of care services of the operation of the organisation, as requested by the Service Manager
Person Specification
Experience: Relevant experience in a related field or personal experience.
Education, Qualifications and Training: SVQ level 3 in care, and willing to develop IT and administration skills, within a specified time.
Skills, Abilities and Knowledge: Good organisation skills. The ability to work on your own initiative and manage your time effectively. The ability to manage pressure and conflicting demands. The ability to prioritise tasks to ensure the effective management of the systems involved in the day to day running of the business. Strong oral and written communication skills. Ability to reflect on practice.
Interpersonal and Social Skills: Good verbal and non-verbal communication skills. Observe standards of dress code appropriate to the post. Tact, discretion and respect for confidentiality. To be honest, reliable and sensitive to the needs of others.
