New Park Medical Practice

10/05/2026

It’s Stroke Awareness Month, which is a timely reminder of how important it is to know the signs of a stroke and to act FAST.

Every year, more than 10,000 people in Scotland experience a stroke, and spotting the signs early can save lives.

FAST means:

➡️ Face: Can the person smile? Is one side of their face drooping?
➡️ Arms: Can they lift both arms? Is one arm weak?
➡️ Speech: Is their speech slurred or hard to understand?
➡️ Time: It’s time to call 999 immediately.

If you spot the signs of a stroke, don’t wait - act FAST and call 999.

28/04/2026

PRESCRIPTION VOICEMAIL LINE DISCONTINUED FROM 12 MAY 2026

Our prescription voicemail line will be discontinued from 12 May 2026 and messages cannot be left after this time.

The easiest alternative way to order medication is using the Patient Access App. Please contact the Practice to request to register for this. This process may take a few days and the Practice will contact you when complete with your Registration login details.

Alternatively, you may order prescriptions by handing in or posting your requests to the Practice, asking your chemist to order it for you, or visit our website at newparkmedicalpractice.nhs.scot click on Repeat Prescriptions on the homepage, and complete the online form.

Please do not call the main Practice number as medication requests will not be taken on this.

Thank you

27/04/2026

The Practice will be closed on Monday 4 May 2026

If you have a problem and require emergency medical or nursing care please telephone the Out of Hours Service (NHS 24) free on 111

Remember - in a life threatening emergency dial 999 for an ambulance immediately

08/04/2026

The event will be held on Wednesday 27th May 2026 from 10am - 4pm at Rothes Halls, Glenrothes. Access to Rooms 3 and 4 where the event will be held is available via stairs but there is also access available via lift if needed.

Additional information:
Directions to the Rothes halls can be found here - Directions to Rothes Halls - https://www.onfife.com/directions-rothes-halls/

Please note there is free parking for up to 3 hours but there are new charges coming into place for full day, parking for up to 6 hours will cost £1 and all day parking will cost £2. More information can be found here - Kingdom Shopping Centre - https://kingdomshoppingcentre.co.uk/news/upcoming-change-to-the-management-of-the-car-parking/

People can register their interest or contact the MCN Team for more information using the QR code on the poster or via this link - Managed Clinical Network Patient Information Event – https://forms.cloud.microsoft/pages/responsepage.aspx?id=veDvEDCgykuAnLXmdF5JmgzebNrB6n1EvM2eLmgZypVUQzVNWUZSN1JIUzFEMlVIVkdFS0c4SVBOMS4u&route=shorturl

07/04/2026

We received an exceptionally high number of prescription requests over the Easter Bank Holiday and our staff are working their hardest to process these promptly.

Due to the volume of requests we receive daily, prescriptions take 48-72 working hours to process.

If you have ordered your prescription over the weekend, please do not contact reception to see if this is ready.

Repeat prescriptions ordered over the bank holiday will be issued by Thursday.
Special request prescriptions ordered over the bank holiday will be issued by Friday.

Many thanks in advance for allowing the time needed for us to work through these as effectively as we can.

30/03/2026

EASTER CLOSURES

The Practice will be closed on:
Friday 3 April & Monday 6 April 2026

If you have a problem and require emergency medical or nursing care please telephone the Out of Hours Service (NHS 24) free on 111

Remember - in a life threatening emergency dial 999 for an ambulance immediately

05/03/2026

The Practice will be CLOSED Tuesday 10 March between 1pm-6pm for NHS Fife-wide training

If you require urgent care between these hours please call 01592 729 250 for assistance

After 6pm, if you have a problem and require emergency medical or nursing care please telephone the Out of Hours Service (NHS 24) free on 111

The Practice will resume usual working hours on Wednesday 11 March, re-opening at 8.00am

In a life threatening emergency dial 999 for an ambulance immediately

27/02/2026

04/02/2026

BLUE CROSS UK PET LOSS SUPPORT

Losing a much loved pet can take a toll on your mental wellbeing. Blue Cross UK offer a free and confidential helpline, webchat, email and Facebook group, so you can find support when and where you need it.

Pet Loss Support Here to take your hand when they let go. Live Chat. Real People. Genuine Support.For 30 years, we’ve been here to help you cope with the loss of a pet, either through death, enforced separation or theft. With a free and confidential helpline, webchat, email and Facebook group, you...

23/01/2026

Friday 23 January - 12.15pm - RESOLVED

Lines operational again. Thank you for your patience.

❗️❗️ MAIN PHONE LINE FAULT ❗️❗️

Our main phone line has now developed a fault and we are unable to receive incoming calls. This has been highlighted to the service provider as critical and work is ongoing.

If you have an urgent problem in the meantime which cannot wait you should contact 07927 372 173.

Please note, no routine queries will be dealt with on this number.