What are the opening hours?

Monday 9am - 5pm Tuesday 9am - 5pm Wednesday 9am - 5pm Thursday 9am - 5pm Friday 9am - 4:30pm

Dale Care

Dale Care Ltd. has been providing a home care service to the people of Co. Durham since 1986.

06/03/2026

🌟 EMPLOYEE APPRECIATION DAY 🌟

The first Friday of March each year is Employee Appreciation Day, an event created to recognise our dedicated employees and thank them for their continue hard-work and support!

Our Newcastle branch wanted to do something extra special and created these beautiful chocolate gift baskets to reward several of their team who have gone above and beyond recently. Well done to you all!

While working in the care sector is a rewarding role itself, it's good to feel recognised and appreciated for all the exceptional care you provide too those in our local community. Thank you to our incredible team, we couldn't do it without you!

05/03/2026

💙 February Compliments️ 💙

Here are the names of all our staff who received a compliment from a colleague or service user during the month of February! A huge congratulations to you all, your hard work and compassion does not go unnoticed!

04/03/2026

WE ARE HIRING IN STOCKTON 📢

Live in or near TS17, TS18, or TS19? Are you interested in a career in care? We have several vacancies available in the Stockton area for those who are interested. No experience needed as fully paid training is provided!

Our Home Care Workers have the opportunity to make a real difference for people in their community by supporting them in their homes. We are looking for dedicated people who are organised, self-motivated and passionate about care.

We have a range of excellent benefits available for our staff including:
⭐ Excellent rates of pay
⭐ Fully paid training provided
⭐ Access to our FREE employee assistance programme, TELUS Health
⭐ Eligible for a Blue Light Card
⭐ Part time and full time roles available
And many more!

Ready to make a difference? Apply now! https://isw.changeworknow.co.uk/dale_care_group/vms/e/careers/positions/cWx1casq1f8jxgYoKh-ihB

03/03/2026

Helping Our Carer's Care for their Own: FREE Will Writing for Care Workers ✍️

The Care Workers' Charity have proudly partnered with Squiggle Consult to reward Care Workers across the UK for their dedication and compassion by offering a FREE will writing service!

Squiggle are offering wills at no cost! This includes a free consultation (either online or on Zoom) for professional care workers as well as their partners and spouses.
Your free will service includes:
✅ Will is prepared by a STEP qualified practitioner
✅ Registered on the National Wills Register
✅ Stored for you (on request)

While our care workers go day to day looking after the loved one's of others, it's time to make sure your own are looked after. Book your free consultation today to find out more.

Want to take up this amazing offer? Book an appointment today!
Visit: www.charity.squiggleconsult.co.uk or call 01233 659769

02/03/2026

Are you one of our drivers? Here's a reminder to check your vehicle! 🚗

We would like to remind our drivers about regular vehicle checks that should be carried out on your car! It is important that you maintain its upkeep to ensure that it's safe to drive, especially due to our recent weather conditions!

We want to ensure that you’re safe on the road, so we created a list of checks that you should carry out on your vehicle and how often they should be completed!

To find out more about these checks and how they're important, visit: https://www.dalecare.co.uk/2024/09/24/vehicle-checks-for-drivers/

28/02/2026

Health & Safety: Protecting our service users and our team 💙

Key things to remember:
😷 Use the correct PPE and follow our infection prevention procedures
📞 Report any hazards or concerns immediately
📦 Use safe manual handling techniques
📝 Report any accidents or changes
🚨 If you feel unsafe of think your service user is in danger, report it immediately

Health & Safety is a core part of delivering safe, high‑quality home care. We want to ensure our staff feel confident when carrying out their role within our community.

Please take a moment to read our Health & Safety Policy on the Access Policies and Procedures App!

27/02/2026

Short-Term Private Care After Hospital Discharge: How It Supports a Safer, Smoother Recovery ❤️

Coming home from hospital can feel like a huge relief, but it can also be overwhelming. The first few weeks after returning home are crucial for recovery, which is why short-term private care can make such a meaningful difference.

Post hospital care provides the reassurance and support you need during this challenging time, ensuring you don't have to face recovery on your own.

To find out more about why the first few weeks after discharge are so important and how we can support you, visit: https://www.dalecare.co.uk/2026/02/26/short-term-private-care/

26/02/2026

Care Voices: Highlight the voices of carers across the nation 💚

Our charity partner, The Care Workers' Charity have launched the Care Voices initiative with support from Providers Unite.

The purpose of Care Voices is to bring together likeminded care workers, uniting them as a community and giving them a safe place to speak to likeminded individuals. At Dale Care, we understand the importance of community, and want to take this opportunity to show our care staff a forum available specifically for them.

Visit Voices Across Care today!

25/02/2026

Qualities we look for in our care staff 💙

Being a carer you have many crucial responsibilities and therefore must have a certain set of skills that are needed for this important role. We wanted to highlight some of these qualities that we look for when recruiting new staff to join our team.

It takes a variety of skills and qualities to be a carer, and we are grateful to have so many already on our team that have accomplished these.

If you are interested in a career in care and believe you have the assets for this rewarding role, visit our careers page and apply now: www.dalecare.co.uk/careers/

24/02/2026

🌟 Congratulations Natalie: Progression within the industry! 🌟

We'd like to say a huge congratulations to Natalie Lamb from our Stockton branch!

Natalie was previously part of our Out of Hours team, but through her continued dedication and hard-work, we were proud to offer her the role of one of our Care Coordinators.

We're proud to be a company that offers progression and see our team be given the opportunities to grow alongside us. Well done Natalie, you are a credit to our team and we're lucky to have you!

23/02/2026

Why Listening is One of the Most Powerful Tools in Care 💬

At Dale Care, our mission is to deliver exceptional and personalised care to our service users, enhancing their quality of life, independence, and dignity.

To deliver the highest quality of care, there must be trust between care staff and service users. True listening is the key to establishing this trust.

How Listening Impacts Our Care:
⭐ Listening ensures trust and respect
⭐ Improves emotional well-being
⭐ Prevents misunderstandings
⭐ Ensures better care decisions
⭐ Supports Independence

To find out how we use listening within our company culture and how you can better your listening skills when talking to your loved ones about care, visit: https://www.dalecare.co.uk/2026/02/25/why-listening-is-powerful-in-care/

22/02/2026

Safeguarding in Care: Protecting our service users from harm and neglect 🩵

Key points to remember:
🔹 Report any concerns immediately, however big or small they seem
🔹 Record necessary information accurately and clearly
🔹 Maintain professional boundaries
🔹 Pay attention to signs of neglect or abuse
🔹 If you're unsure, ask, our office team are there to support you

Our priority is to keep every person we support safe, respected and protected. 🩵

Please make sure you read our Safeguarding Policy on the Access Policies and Procedures App!

Address

Lumley House, Whitfield Court, St. Johns Road
Durham
DH78XL

Opening Hours

Monday	9am - 5pm
Tuesday	9am - 5pm
Wednesday	9am - 5pm
Thursday	9am - 5pm
Friday	9am - 4:30pm

Website

http://www.dalecare.co.uk/

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