What are the opening hours?

Monday 9am - 5pm Tuesday 9am - 5pm Wednesday 9am - 5pm Thursday 9am - 5pm Friday 9am - 4:30pm

Dale Care

Dale Care Ltd. has been providing a home care service to the people of Co. Durham since 1986.

13/09/2025

World Alzheimer's Month 🌍🧠

September marks World Alzheimer's Month, an awareness event created by Alzheimer's Society. As many will already know, Alzheimer's is one of the most common forms of dementia and event is to raise awareness of it's effects on the individuals living with dementia, their loved ones, healthcare systems and our economy.

Many don't realise how common dementia is and how severe its effects can be. Dementia currently affects over 900,000 people and is the leading cause of death in the UK.

We'd like to show our appreciation to our care staff who help improve the lives of those living with Alzheimer's everyday. Together we can help make a difference.

For more information visit: https://www.dalecare.co.uk/2024/08/28/dementia-vs-alzheimers/

12/09/2025

Professional Care Workers’ Week 2025 is here! 🧡

Today marks the start of Professional Care Workers' Week, an awareness event created by our Charity Partner, The Care Workers' Charity. We want to celebrate the hard work and dedication of our care staff and the contributions they make within our local community.

The CWC have arranged seminars about the future of the care sector, what they do to support carers across the UK, well-being sessions and more available to anyone who'd like to get involved.

We will be supporting the CWC and taking part in 'Wear It Orange' Day across our branches to raise money and show our support. Join us and wear it orange NEXT FRIDAY, 19th September!

For more information about Professional Care Workers' Week visit: https://www.thecareworkerscharity.org.uk/professional-care-workers-week-2025/

11/09/2025

ARE YOU OKAY? Day 💬

Today’s a reminder that a simple question can make a big difference.
Take a moment to check in with someone, whether it's a colleague, friend, service user or loved one, ask “Are you OK?” and really listen.

People often struggle to reach out on their own, but if you give them the opportunity to speak out, you can help make them feel seen and make their day a little brighter.

Are you nervous to speak out about your feelings? You're not alone. Our Mental Health Lead, Carol Jackson is available to talk to for all our staff. To contact Carol please call 07751 828989 or email carol.jackson@dalecare.co.uk.

All our staff have FREE access to our employee assistance programme, TELUS, where you can access a 24/7 live chat and phone line if you need support. To join TELUS, please email tilly.brown@dalecare.co.uk for your invitation email. We want you to feel supported.

10/09/2025

❤️ Know Your Numbers Week: The importance of checking your blood pressure ❤️

1 in 3 adults have high blood pressure, and many aren't aware. Your health starts with knowing your numbers, so take a moment to check in on your health and visit your GP or local pharmacy to get your blood pressure checked!

High blood pressure often has no symptoms but can lead to serious health issues including strokes, heart disease and more. By checking your blood pressure and managing it you can ensure you stay healthy and prevent such health issues.

For more information visit: https://www.bloodpressureuk.org/know-your-numbers/know-your-numbers-week/

09/09/2025

COVID-19 Reminder for Care Staff: Let’s Keep Each Other Safe 💙

With COVID-19 cases rising again across the UK, it's important to protect ourselves, our service users and our communities. During times like these, infection control is a priority to ensure the health and well-being of us all.

🧼 Practice regular hand hygiene
🚰 Use hand sanitiser when water and soap is not available
💉 Keep up to date with vaccinations and boosters
😷 Wear masks if you or a service user deems necessary

Lets continue to protect those around us!

08/09/2025

💙 DURHAM CARERS: Grow Confidence in Your Care Role 💙

The well-being and confidence of our care staff is incredibly important to us. Care Academy provides a range of FREE courses targeting those that already work within the Health & Social Care sector.

This service offers flexible, practical courses to those within the local community for those who are looking to upskill or possibly take the next step in their career!

While we offer our refresher training each year to our staff, if you'd like some extra training this could be beneficial for you. We want our care staff to feel supported, capable and comfortable of the proud work they do everyday.

For more information about the courses they provide visit: https://events.durham.gov.uk/15/Home/List/?page=1&first=yes

07/09/2025

🏡 Why Choose Care At Home Vs A Care Home in the North East? 🏡

We understand that choosing how to support you loved one can be a difficult decision. While there are benefits to both home care and moving into residential care homes, we want you to be well informed about the benefits and differences so that you can make an educated decision.

No two people are the same and therefore different care services are better fit for different people. Whether you are making this decision for yourself or on behalf of your loved one, we are here to support you along the way.

For more information, read our latest blog: https://www.dalecare.co.uk/2025/09/05/why-choose-care-at-home-vs-a-care-home-in-the-north-east/

06/09/2025

☀️ Summer Fun at Lawson House ☀️

Our Extra Care in Newcastle, Lawson House, recently held a Summer Fair and BBQ event for our service users, our care staff and loved ones. Together they enjoyed a raffle, burgers and hot dogs, karaoke and a selection of mocktails, including they're very own 'Lawson Special'! 🍹

Events like these are important as they bring people together, create heart warming memories for our residents, and boost their well-being. Thank you to our lovely care staff at Lawson House for making this possible!

06/09/2025

Great North Run: ROAD CLOSURES 🚧🛑

Calling all Newcastle, Gateshead and South Tyneside carers! Due to the Great North Run taking place THIS SUNDAY, 7th September 2025, there will be several road closures throughout the area.

Please take this into account when travelling to your care calls this weekend.

To find about what roads will be affected visit: https://www.dalecare.co.uk/2025/09/02/great-north-run-2025-road-closures/

05/09/2025

🚨 NATIONAL EMERGENCY ALERT 🚨

The Government has announced they will be testing the Emergency Alerts system THIS SUNDAY at 3PM. This alert will broadcast a loud ringing sound and/or vibrations across all mobile phones and tablets.

This is just a test and therefore no action will be required. ⚠️

If you think this may be distressing for a service user, discuss this with them. You can manually turn off the alert within the phone settings if necessary.

For more information please visit: https://www.gov.uk/alerts

04/09/2025

🩵 August Compliments 🩵

Here are all the names of staff that received a compliment from a colleague, service user or loved one during the month of August. Thank you for all your hard work, it doesn't go unnoticed! 🩵

03/09/2025

🧡 Wear It Orange Day: Help us to help carers like you 🧡

Join us in supporting our charity partner, The Care Workers' Charity for the second year of 'Wear It Orange' Day!

The CWC are dedicated to supporting past and present carers who are facing hardship, whether this supporting your financial or mental well-being, they are there to help.

On Friday 19th September 2025 we are encouraging all to 'Wear It Orange' whether your dressing up in orange clothes or accessories, lets show our support for this amazing charity and all they do to support those like us.

Address

Lumley House, Whitfield Court, St. Johns Road
Durham
DH78XL

Opening Hours

Monday	9am - 5pm
Tuesday	9am - 5pm
Wednesday	9am - 5pm
Thursday	9am - 5pm
Friday	9am - 4:30pm

Website

http://www.dalecare.co.uk/

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