Moatfield Surgery

Moatfield Surgery Official Moatfield Surgery page. This feed is not monitored 24/7.

23/03/2026

23rd March 2026 - Technical Difficulties
We are experiencing technical difficulties today impacting our Clinical System.

This means we are currently unable to access medical records, including booking appointments and issuing prescriptions.

We are working with our provider to resolve these issues as soon as possible.

Thank you for your patience.

Under the NHS immunisation schedule we vaccinate babies against meningitis B from 8 weeks up to their 2nd birthday, we a...
17/03/2026

Under the NHS immunisation schedule we vaccinate babies against meningitis B from 8 weeks up to their 2nd birthday, we are unable to vaccinate outside this schedule.
If there is a local outbreak of Meningitis we would follow specific advice from UKHSA Health Protection Teams. Children are offered a Meningitis ACWY (MenACWY) vaccine at school in year 9.
Please see the Meningitis symptoms to look out for below.

10/03/2026

****Telephone and Network Issues****

📢 Update 16.00 10/03/26 📢
Our network issues have resolved, so access to our clinical system is restored for all staff.
Our telephone issues are ongoing. A fix implemented at lunchtime unfortunately did not resolve the issue and we are awaiting an engineer visit in the morning. In the meantime, we have a workaround in place.
Thank you again for your patience and understanding!

Original post:
We are experiencing some issues with our phone provider and network which is preventing calls from reaching the practice. Network issues mean that some members of staff are unable to access patient records while the network is down.
We are working with the providers to resolve the issue as soon as possible.
Thank you for you patience.

Why do receptionists ask for information about my problem?Not all medical problems need to be dealt with by a GP. We hav...
10/03/2026

Why do receptionists ask for information about my problem?
Not all medical problems need to be dealt with by a GP. We have a fantastic team of Nurses and Allied Health Professionals, such as...
- Pharmacist
- Mental Health Practitioners
- Psychotherapist
This year our receptionists approximately:
- Processed 73,000 prescription requests
- Answered 52,000 calls
- Booked 52,000 appointments

It's Today, we celebrate the strength, resilience, and achievements of women everywhere, honoring their contributions ...
08/03/2026

It's Today, we celebrate the strength, resilience, and achievements of women everywhere, honoring their contributions that continue to inspire and empower us all.
Please see our women's health page for information on any health concerns you may have https://www.moatfield.co.uk/women-s-health

04/03/2026

When you have a procedure in the Surgery you should be asked if you want a chaperone.
A Chaperone is there to keep you safe and support you during your appointment.
If you would like a chaperone for your appointment and have not been offered one, please ask your clinician.

Vaccination is the best way to protect you, your child, and those around you from serious and potentially deadly disease...
21/02/2026

Vaccination is the best way to protect you, your child, and those around you from serious and potentially deadly diseases.

Children need to have different vaccinations at different ages, keeping your child up to date with their immunisations will help to protect them when they need it most.
So please check that your child's vaccines are up to date.
https://shorturl.at/dR4Ss
https://www.moatfield.co.uk/children

Our 2025 in Numbers highlights the work carried out, from GP appointments, documents processed to group clinics delivere...
14/02/2026

Our 2025 in Numbers highlights the work carried out, from GP appointments, documents processed to group clinics delivered, every team plays a vital role in keeping the surgery running.

It's ! Epilepsy is a common neurological condition that can be managed with proper treatment and support. Raising aware...
09/02/2026

It's ! Epilepsy is a common neurological condition that can be managed with proper treatment and support. Raising awareness is key to breaking myths, reducing discrimination, and showing solidarity with those who live with it every day.

Brave the big talk this .Opening up about our mental health can be the first step towards getting help.If you or someon...
05/02/2026

Brave the big talk this .
Opening up about our mental health can be the first step towards getting help.
If you or someone you care about needs support, visit mind.org.uk/TimeToTalkDay
Or visit our mental health page -https://www.moatfield.co.uk/mental-health

Address

St Michaels Road
East Grinstead
RH193GW

Opening Hours

Monday 8am - 6:30pm
Tuesday 8am - 6:30pm
Wednesday 8am - 6:30pm
Thursday 8am - 6:30pm
Friday 9am - 6:30pm

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