Healthwatch East Sussex

Healthwatch East Sussex Your health and social care champion – we make sure decision makers hear your voice and use your feedback to improve care.

Healthwatch is the consumer champion for both health and social care. It exists in two distinct forms – local Healthwatch, at local level, and Healthwatch England, at national level. Healthwatch East Sussex enables people to share their views and concerns about their local health and social care services and understand that their contribution will help build a picture of where services are doing w

ell and where they can be improved
We are also able to alert Healthwatch England to concerns about specific care providers. In addition to this, Healthwatch East Sussex also provides people with information about their choices and what to do when things go wrong; this includes either signposting people to the relevant provider, or itself providing, support to individuals who want to complain about NHS services

Healthwatch East Sussex will provide, or signpost people to, information about local health and care services and how to access them, as well as provide authoritative, evidence-based feedback to organisations responsible for commissioning or delivering local health and social care services

22/04/2026

⚠️ IT issues in GP practices in Surrey and Sussex

Some GP practices across Sussex, Surrey and Kent are being affected by IT issues preventing them from accessing some clinical systems. We are aware this is causing disruption for GP practices and technical teams are working urgently to resolve issues.

GP practices are still open as normal, but some are experiencing issues with connecting to the internet. Please continue to contact your practice and attend your appointments as you normally would, unless your GP surgery contacts you directly.

Thank you for your understanding and kindness towards practice staff, who are doing their best to support patients during this time.

You can share your experiences of health and care services in East Sussex on our Feedback Centre. Visit our Feedback Cen...
20/04/2026

You can share your experiences of health and care services in East Sussex on our Feedback Centre.

Visit our Feedback Centre here: https://ow.ly/1oNP50Yv7jT to have your say.

Receive regular information on our activity and how you can have your say on local and care services by joining our ...
13/04/2026

Receive regular information on our activity and how you can have your say on local and care services by joining our mailing list.

For more information, including our Privacy Policy visit: https://ow.ly/p09y50YI3Jk

Text SUSSEX to 85258 for free, confidential support at any time, day or night. This service is delivered by Shout.Find o...
09/04/2026

Text SUSSEX to 85258 for free, confidential support at any time, day or night. This service is delivered by Shout.

Find out more here: https://ow.ly/4FMG50YGk3c

This Share for Better Care Week, share your experiences with health and social care services in your local area by turni...
24/03/2026

This Share for Better Care Week, share your experiences with health and social care services in your local area by turning brief pauses in your day into positive impact. https://ow.ly/cPpy50YxVF4

23/03/2026

Just chick-ing in to remind you to plan ahead for Easter 🐣

- Order any repeat prescriptions in good time
- Check bank holiday pharmacy opening hours: https://orlo.uk/yC1Wn
- Restock your first aid kit

You can share your experiences of the services you have been using, like GPs, pharmacists, hospitals, care homes, dentis...
18/03/2026

You can share your experiences of the services you have been using, like GPs, pharmacists, hospitals, care homes, dentists and opticians on our .

Visit our Feedback Centre here: https://ow.ly/1oNP50Yv7jT to

Address

Unit 31 The Old Printworks 1 Commercial Road Eastbourne BN21 3XQ
Eastbourne
BN213UT

Opening Hours

Monday 10am - 2pm
Tuesday 10am - 2pm
Wednesday 10am - 2pm
Thursday 10am - 2pm
Friday 10am - 2pm

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Healthwatch is the consumer champion for both health and social care. It exists in two distinct forms – local Healthwatch, at local level, and Healthwatch England, at national level. Healthwatch East Sussex enables people to share their views and concerns about their local health and social care services and understand that their contribution will help build a picture of where services are doing well and where they can be improved We are also able to alert Healthwatch England to concerns about specific care providers. In addition to this, Healthwatch East Sussex also provides people with information about their choices and what to do when things go wrong; this includes either signposting people to the relevant provider, or itself providing, support to individuals who want to complain about NHS services Healthwatch East Sussex will provide, or signpost people to, information about local health and care services and how to access them, as well as provide authoritative, evidence-based feedback to organisations responsible for commissioning or delivering local health and social care services