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Monday 8:30am - 7pm Tuesday 8:30am - 7pm Wednesday 8:30am - 7pm Thursday 8:30am - 7pm Friday 8:30am - 7pm Saturday 9am - 4pm

Pets1st Runnymede Hill Veterinary Hospital & Chobham Rd Veterinary Centre

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Pets1st Runnymede Hill Veterinary Hospital & Chobham Rd Veterinary Centre

Welcome to Pets1st, Runnymede Hill Veterinary Hospital and Chobham Rd Veterinary Centre. The data controller is Independent Vet Care Ltd. BS31 2AU.

hensive range of modern diagnostic and surgical facilities. The main, purpose built premise was one of the first to be granted hospital status from the Royal College of Veterinary Surgeons. This is only awarded to those practices achieving the highest standards of care and treatment. Our training is regularly updated and our Hospital and centre inspected to ensure that we are in touch with all the latest advances in Veterinary Science. We look forward to welcoming you and your pets to our hospital/centre soon. The Chocolate Factory, Keynsham, Bristol. ICO reference number Z32112973. We have a data protection officer who can be contacted at privacy@ivcevidensia.co.uk

01/05/2026

📢 Early May Bank Holiday Opening Hours 🐾

Just a quick notice to let all our lovely clients know that we will be closed on the Early May Bank Holiday (Monday).

If your pet needs urgent care during this time, please contact our emergency provider as usual.

We’ll be back open as normal the following day, ready to help you and your pets 💙

Thank you for your understanding and we hope you have a lovely bank holiday weekend!

29/04/2026

Those eyes… we’re in trouble already 🥹🐾

Puppy cuddles, soft ears, and just a little bit of mischief incoming 💙

We think this one knows exactly how cute they are… and is planning to use it 😅

27/04/2026

💻🐾 24/7 Vet Advice at Your Fingertips with PawSquad 🐾💻

Did you know you can access veterinary advice anytime, anywhere? With PawSquad, you can chat to a qualified vet online – perfect for those moments when you’re unsure and need quick reassurance.

Whether it’s a sudden concern, a change in behaviour, or just a question about your pet’s health, PawSquad is there to help – day or night.

✨ Even better… PawSquad is completely FREE when you’re signed up to our Pet Health Club Plus! ✨

✔️ 24/7 access to qualified vets
✔️ Quick, convenient advice from home
✔️ Peace of mind whenever you need it

It’s just one of the many benefits designed to support you and your pet every step of the way 🐶🐱

📲 Speak to our team today to find out more about Pet Health Club Plus and how to get started!

24/04/2026

📢 Client Notice – Policy Update

From Tuesday 5th May, we will be making an important update to our insurance claims process.

➡️ We will no longer be able to process direct insurance claims under £500.
➡️ For accounts under £500, payment will need to be settled at reception, and we will then assist you with submitting an indirect claim to your insurer.
➡️ For claims over £500, the usual direct claims process will continue as normal.

We understand changes like this can be an adjustment, and our team is always here to help guide you through the process and answer any questions.

22/04/2026

Important Pet Travel Update for UK Owners!

New rules have come into force if you’re travelling with dogs, cats and ferrets from Great Britain to the EU.

EU issued pet passports will no longer be valid for GB residents, even if they were issued prior to 22 April 2026. You will now need an Animal Health Certificate (AHC) for each trip to the EU.

Please see the government website for more details https://www.gov.uk/taking-your-pet-abroad’

20/04/2026

This week, we’re celebrating the incredible people who are the heart of every veterinary practice – our receptionists 💙🐾

From the moment you walk through the door or pick up the phone, they’re there with a friendly face, a calming voice, and a willingness to help no matter what the day brings. Whether it’s comforting worried pet owners, managing busy appointment books, or juggling emergencies with compassion and care, they truly do it all.

Veterinary receptionists are often the first point of contact and the last friendly goodbye – and everything in between. Their kindness, patience, and dedication never go unnoticed, and we are so grateful for everything they do for our team, our clients, and their beloved pets.

Join us in saying a huge THANK YOU to our amazing reception team this Veterinary Receptionist Week – we appreciate you more than words can say! 💐🐶🐱

16/04/2026

🐾💙 Give Your Pet the Care They Deserve – All Year Round 💙🐾

Keeping your pet happy and healthy shouldn’t be a worry – and with our Healthcare Plan, it doesn’t have to be.

Our plan is designed to spread the cost of your pet’s routine care into simple monthly payments, making it easier to stay on top of their health while avoiding unexpected bills.

✨ What’s included?
• Annual vaccinations
• Regular health checks
• Flea, tick & worming treatments
• Exclusive discounts on selected treatments and services

It’s not just about saving money – it’s about preventative care, catching problems early, and giving your pet the best quality of life.

Whether you’ve got a playful puppy, a curious cat, or a golden oldie, our Healthcare Plan is tailored to support them at every stage 🐶🐱

📞 Speak to our team today or pop into practice to find out more and get signed up!

Because when it comes to your pet’s health, prevention really is better than cure 💚🐾

15/04/2026

Please note that due to a signal issue in and around the Englefield Green and Egham areas, we are currently experiencing intermittent problems with our phone lines.

If you are unable to get through, please feel free to email us or visit the practice in person, and our team will be happy to assist with any queries.

We will, of course, keep everyone updated once the issue has been resolved.

Thank you for your understanding.

12/04/2026

🏃‍♀️🐾 Today’s the Day! 🐾🏃‍♀️

Charley and Rachel are taking on the London Landmarks Half Marathon today – and we’re all cheering them on every step of the way! 💙👏

There’s still still time to show your support, so if you’ve been thinking about donating, it’s not too late to help them reach their goal. Every contribution makes a real difference to the incredible work StreetVet does, caring for pets belonging to people experiencing homelessness.

We’re wishing Charley and Rachel the very best of luck today – all your hard work has led to this moment, go smash it! 💪🐾

We’ll be following along and supporting you both all the way – you’ve got this! 💙👏

https://www.justgiving.com/team/pets1st

10/04/2026

🍫🐾 Post-Easter Reminder: Chocolate & Pets Don’t Mix! 🐾🍫

With Easter just behind us, many homes still have chocolate treats tucked away – but it’s important to remember that chocolate can be toxic to our pets, especially dogs.

Chocolate contains theobromine, which pets can’t process the way humans can. Even small amounts can cause symptoms such as vomiting, diarrhoea, restlessness, increased heart rate, and in severe cases, seizures.

⚠️ Please keep all chocolate safely out of reach, including:
• Easter eggs and gift boxes
• Chocolate wrappers (they can still contain residue!)
• Baked goods containing cocoa

If you think your pet may have eaten chocolate, don’t wait – contact your vet straight away. The sooner treatment is started, the better the outcome.

Let’s keep our furry friends safe while we enjoy the last of the Easter treats 💛🐶🐱

If you’re unsure, give us a call – we’re always here to help.

08/04/2026

⭐ Meet the Team – Régan! ⭐

Régan is the newest member of our team and has made a wonderful first impression since joining us. She has settled in quickly and is already becoming a valued part of the practice, bringing a warm and approachable presence to the front of house.

In her role, Régan is focused on creating a positive experience for every client who walks through the door. Her natural ability to connect with people, combined with her enthusiasm for learning, means she’s already making a real difference to the practice.

Outside of work, Régan enjoys spending time with friends and family, as well as making the most of her free time exploring and trying new things. 🐾

We’re so pleased to have Régan as part of our team. 💙

Address

Tite Hill
Egham
TW200NB

Opening Hours

Monday	8:30am - 7pm
Tuesday	8:30am - 7pm
Wednesday	8:30am - 7pm
Thursday	8:30am - 7pm
Friday	8:30am - 7pm
Saturday	9am - 4pm

Telephone

+441784436367

Website

http://www.pets1stvets.co.uk/

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Our Story

Runnymede Hill Veterinary Hospital and Chobham Rd Veterinary Centre are small animal hospital/centre welcoming dogs, cats, rabbits, ferrets, chinchillas, rats, hamsters, gerbils, mice, and other small furries! We also cater for birds and exotic species. At Runnymede and Chobham our aim is to provide the best possible healthcare for your pets, combined with excellent client care for you. We have a team of dedicated, caring staff and a comprehensive range of modern diagnostic and surgical facilities. The main, purpose built premise was one of the first to be granted hospital status from the Royal College of Veterinary Surgeons. This is only awarded to those practices achieving the highest standards of care and treatment. Our training is regularly updated and our Hospital and centre inspected to ensure that we are in touch with all the latest advances in Veterinary Science. We look forward to welcoming you and your pets to our hospital/centre soon.