23/09/2025
Our research shows many people aren’t confident in communicating with people who have hearing loss, or British Sign Language (BSL) users.
So here are some simple changes you can make, to be more inclusive, which have been shared by our communities.
1. Get my attention
Use simple gestures like waving to get my attention.
2. Face me
Please face me when you talk to me. Lots of people rely on lipreading to some degree to understand.
3. Be patient
Don’t be afraid to repeat or rephrase and try something different.
Join the 40,000 people who have committed to including deaf people and people with hearing loss in the conversation. Sign up to receive our free simple British Sign Language (BSL) videos and communications tips: https://bit.ly/4nHr1GR