13/10/2025
We know life gets busy & things come up π°οΈ
But when appointments arenβt cancelled, it means someone else misses out on vital care! π©Ίπ₯
In our practice alone, there are at least 70 DNAs (Did Not Attend) a week, for each missed appointment it costs the NHS up to Β£50. If for example, 100 patients DNA in one month thatβs Β£3000 - Β£5000 of wasted NHS resource at one practice!
Please help us keep things running smoothly for everyone, if you need to cancel you can do by:
β’ Calling us on 0208 850 5141
β’ Cancelling via the NHS app or your chosen GP online service.
β’ Submitting an online request if you are cancelling with at least 3 days notice.
β’ Cancelling once you receive your appointment reminder by SMS