What are the opening hours?

Monday 8:30am - 6pm Tuesday 8:30am - 6pm Wednesday 8:30am - 6pm Thursday 8:30am - 6pm Friday 8:30am - 6pm Saturday 9am - 3pm Sunday 10am - 2pm

Medisec

Welcome to Medisec, the UK’s first dedicated outsourced secretarial service for the medical sector.

29/08/2025

📞✨ Telephone tips for busy practices

Great telephone skills = great first impressions.

Whether you’re handling enquiries, booking appointments or offering advice, these 5 tips will set your practice apart:

1️⃣ Answer promptly & professionally
2️⃣ Listen actively
3️⃣ Take your time - there is no rush!
4️⃣ Have your protocols ready
5️⃣ Confirm and clarify the call ending

Polished phone etiquette builds trust, boosts your brand, and keeps customers happy 💬

0333 800 0012
mysec@medisec.org.uk

21/08/2025

✨ Why clinics choose Medisec?

Trained staff, seamless service, cost-effective solutions, and reliable business continuity - to name a few!📞

Trial our team today, taking advantage of our weeks free trial period.

www.medisec.org.uk 🖥
0333 800 0012 ☎️

08/08/2025

📌 FAQ Time!

Q: What happens if my Medical Secretary is on holiday?
A: No need to worry — at Medisec, we don’t rely on just one person. You’ll have access to a team of fully trained Medical Secretaries, ensuring seamless support even during holidays or sickness. 💼✨

✅ Consistency
✅ Reliability
✅ Continuity of care

📞 0333 800 0012
📧 mysec@medisec.org.uk

29/07/2025

☀️ Summer is here! ☀️
Heading off on holiday? Let Medisec keep your business running smoothly while you're away.

We offer call answering, email management, and diary management – so you can relax knowing everything’s under control.

📞 Call us today on 0333 800 0012 to arrange your one-off holiday cover!

24/07/2025

👩‍⚕️ Clinic Management Made Simple with Medisec

Spend more time with patients and less time on admin. Whether you're a solo GP or a multi-provider clinic, we streamline your operations so you can focus on exceptional care.

Here at Medisec we not only offer call answering but also, diary management, email manage and dictation services.

📞 Call us today on 0333 800 0012
Medisec – It’s your call.

15/07/2025

We love hearing your feedback! 💬

Here's what one of our amazing customers had to say.

Thank you Jack!

25/06/2025

With less than a week to go - we are so close to our target for Cancer Research! 🎉

So far, we've raised an amazing £1,159 but we'd love to go even further!

Every donation, big or small, can help fight this awful disease by funding life-saving research 💪

Please support us if you can 🙌

👉 https://fundraise.cancerresearchuk.org/team/pa-answer-team

13/06/2025

Streamline Your Practice with Expert Admin Support!

From just £30/month, our tailored services for busy medical professionals include:

🩺 Clinic Management
💳 Invoice & Credit Control
🎙️ Dictation & Transcription
🗂️ General Admin

Free yourself to focus on patients — we’ll handle the rest.
Get in touch today on 0333 800 0012!

12/06/2025

Happy Birthday to Virtual Receptionist, Paige!

We all hope you have a lovely day 🎉

05/06/2025

We wanted to share some exciting news and a quick update on how we're continuing to deliver the exceptional service you rely on.

When you joined us, we promised to answer your calls within 15 seconds — and we’ve been working hard to exceed that promise.

📈 We’re proud to let you know that 90% of all calls are now answered within just 5 seconds!

That’s not just fast — it’s peace of mind for you and a seamless experience for your callers and an improved level of customer service for your business.

At Medisec we know how important every call is and our highly trained staff are committed to staying responsive, professional, and always there when your customers need you.

Thank you for trusting us with your calls — and for being part of our continued journey to provide best-in-class answering service.

If you are interested in award winning service, give us a call on 0333 800 0012 📞

30/05/2025

Cancer is happening right now, which is why Medisec are taking part in a Race for Life to raise money and save lives.

1 in 2 people will be diagnosed with cancer in their lifetime. Every single pound you donate makes a difference to Cancer Research UK’s groundbreaking work.

If you are able to, please donate. Any amount, small or large can help towards beating this awful disease!

https://fundraise.cancerresearchuk.org/team/pa-answer-team

22/05/2025

💼 Leave your business in the hands of Medisecs Professional. Organised. Efficient. Virtual Secretaries ✅

Take that well-deserved break knowing your admin is in expert hands.

📞 Get in touch today — your time off starts here!

www.medisec.org.uk

Address

46A St Mary's Street
Ely
CB7 4

Opening Hours

Monday	8:30am - 6pm
Tuesday	8:30am - 6pm
Wednesday	8:30am - 6pm
Thursday	8:30am - 6pm
Friday	8:30am - 6pm
Saturday	9am - 3pm
Sunday	10am - 2pm

Website

http://www.medisec.org.uk/

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