11/04/2026
In march 133 patients failed to attend their appointments. This is below NHS averages of 5% but we still want to be better.
Did you know if you have a mobile phone number on your record we text you to remind you of your appointment 7 days before and on the day. You can also reply to this text to cancel should you need to.
Over the coming months we are spending time ensuring that we have the most up to date mobile numbers for our patients. We will encourage patients to receive a text with their appointment on rather than an appointment card which can be easily lost!
If you are unsure if you have the correct details on your record please contact our reception time who will be happy to check and update if needed.