Fareham Centre Practice

08/01/2026

Thank you so much to all of our patients who are handling the change to using econsult so successfully.

We would like to remind our patients that the econsult service is available when we are open.

Yesterday we received a huge number of econsults and we wonder if that was because it was Wednesday. The volume was really challenging for the team to deal with.

There is no longer a Wednesday release of appointments.

We would be grateful if our patients could think about using the service when your need occurs - don't wait for Wednesday.

Don’t forget that Community Pharmacists can help and there is lots of advice on line from the NHS, so only use econsult when you really need us.

We really want the econsult system to work well for our patients, and that relies on our patients using the system sensibly.

05/01/2026

FAQ’s regarding changes to our appointment system.

Why have you stopped offering GP Telephone appointments?
Our NHS contract requires us to offer on line access all the time during working hours. In order to provide this safely, we have had to change the way we work. This means that we have taken the tough decision to move to using on line access for all of our appointments. You may well still end up with a telephone appointment or being invited in to be examined once the GP team have read your econsult.

Can I book a Nurse appointment, HCA appointment or Blood test appointment by ringing reception?
Yes you can still book all of these via reception.

I don’t have NHS App – how can I do an econsult?
You can use econsult through NHS App or on line through our website: Appointments - Fareham Centre Practice. You don’t need any log information – just your name and date of birth. You can only use econsult if you have registered with Centre Practice.

I have completed and submitted an econsult – now what?
The GP team will view your econsult on the day it arrives. One of the team will Triage your econsult and decide how your problem should be dealt with.

We do not have funding for additional GPs to provide more appointments.

We hope to ensure those patients who truly require an appointment or to be seen face to face are seen by the appropriate clinician as soon as possible.

It may be that your problem can safely be managed by sending you information, advice or signposting to another service.

If you need an examination please be prepared to come in to be assessed.

When you submit your econsult you will be informed of the timescale for it being dealt with by econsult, we hope to adhere to that recommendation.

How can I get a GP appointment if I cannot use the internet?
Anyone can complete an econsult for you – ask a relative, carer or friend to help. Alternatively our reception team can complete a short econsult on your behalf – they have been trained to do this. Ring reception and tell them you are unable to access econsult yourself, the receptionist will ask you the questions and type in your answers. This will mean longer calls with receptionists so it is very important that those who can, use econsult for themselves. If you come to reception a receptionist can talk you through an econsult there and complete one on your behalf – if you choose to do this, you should be aware that we have a public reception area and at the moment we will find it very difficult to find a confidential space to go through the form with you.

Why have you stopped Urgent Care Triage via phone calls to reception?
Our NHS contract requires us to offer on line access all the time during working hours. In order to provide this safely, we have had to change the way we work. This means that we have taken the tough decision to move to using on line access for all of our appointments – this includes our Urgent Care Triage service – the service will operate in the same way as before and you should continue to receive prompt care from us when your problem is Urgent.

I prefer to see a GP face to face – why can’t I just book an appointment?
Our NHS contract requires us to have on line access available to our patients during working hours. We expect this to generate a greater volume of appointment requests than ever before. We do not have funding for additional GPs to provide more appointments. We intend to triage all econsult forms submitted and aim to ensure that those patients who truly require an appointment or to be seen face to face are seen by the appropriate clinician as soon as possible.
You will be invited in to be seen face to face if the clinician feels you need to be seen in person. If consulting face to face is your preference, please state this on your eConsult – we will take this into consideration.

Why can’t I choose which GP I consult with?
econsult will ask you if you have a preferred person to deal with your problem – if you have a regular preferred GP then make sure you include that information when you complete your econsult. If we have availability we will try and match you with the right person to give you continuity of care.

Why is econsult not available after 5pm?
For reasons of patient safety, we aim to deal with all the econsults received by triaging them on the day they arrive. In order to do this safely we need the time to do this. We have an alternative on line form you can complete after 5 pm if you feel you cannot wait until 0800 the next working day to contact us. The aim of the alternative form is a safety net and if you get through it that means your problem can safely wait to be viewed by the GP team on the next working day, otherwise you will be signposted to appropriate same day services for your urgent problem.

I just need a prescription – do I have to use econsult?
You can request a repeat prescription using NHS App or you can email hiowicb-hsi.centrepracticescripts@nhs.net with your request. If you want a medication that has never been prescribed for you before or you think you need antibiotics please complete an econsult.

31/12/2025

Wishing all our patients and staff a very happy new year . 🥳✨🎆

31/12/2025

*Please note* As from midday today, prescriptions will be unavailable for queries and phone calls, due to staff sickness. We apologise for any inconvenience.

24/12/2025

Wishing all of our patients and staff a very Merry Christmas . 🎅🏼🎄

19/12/2025

18/12/2025

Just a heads up - here are the local Pharmacies’ opening hours for the festive period.
Check your supply of your regular medication and try not to leave it until the last minute to order.

11/12/2025

We are aware that some of our patients are worried about Centre Practice moving to Total Triage using econsult.
Take a look at this link - it shows you how to use econsult and answers some FAQ.

Contact your own NHS GP practice online for free for medical or administrative requests. Find out how to use eConsult.

09/12/2025

Important changes to our appointment procedure❗️❗️❗️❗️

From Monday 5th January the process for accessing all GP consultations will change- this is because the practice has been forced to change to comply with the government mandate for online access for patients. E-consults will be available throughout the working day from 08:00 am. This is expected to be the main way that contact with the practice will be started by patients. The benefits of e-consult include fuller information being provided through the tailored questions of the system.

Our econsult service can be found on our appointments page on the link below:
https://www.farehamcentrepractice.co.uk/appointments

Some patients may not be able to complete the online consultation through eConsult. A relative or carer may complete an eConsult on your behalf. If you are unable to find a way to complete an eConsult, one of our reception team can complete it on your behalf.

This is a major change from the current process and there are likely to be teething problems as the new system settles down. Everyone at the practice will be working as hard as possible to make things work and everyone needs to be patient during this period.

The final 11.00 am Wednesday release of appointments for the following week will be on the 24th of December.

We would also like to use google translate cookies and analytical cookies to understand how our site is used and improve user experience. Analytical cookies send information to Google Analytics.

26/11/2025

Our prescription team will be unavailable for telephone calls or queries today due to sickness. We apologise for any inconvenience caused.

24/11/2025

We are taking this opportunity of writing to inform you of the planned closure of the M27 over the Christmas 2025 period.

A full closure of the M27 between Junctions 9 and 11, is planned for Christmas 2025, and is expected to cause major disruption to the National Health Service (NHS) in Hampshire. While the Local Authority state the closure is timed for lower holiday traffic, significant delays on diversion routes are anticipated, impacting patient transport, staff commuting, and emergency services.

The closure is necessary for the installation of a new four-lane underpass at Junction 10, a complex "box slide" engineering technique that avoids many months of future lane restrictions.

Key points regarding the closure:

Dates: 8pm Wednesday, December 24, 2025, to 4am Sunday, January 4, 2026.

Location: M27 in both directions between Junctions 9 and 11.

Diversion: A signed diversion route will be in place along the A27.

Access: Drivers can exit at J9 eastbound and J11 westbound, but entry onto the M27 will be restricted at these junctions in specific directions.


For the latest updates and detailed travel advice, refer to the Hampshire County Council M27 J10 scheme website or National Highways information pages.



Mitigation and Advice

Plan Ahead: Road users, including practice staff and patients, are strongly advised to plan journeys in advance, consider alternative routes, and allow extra time for travel.

Diversion Routes: A signed diversion route will be in place along the A27, but drivers should not rely solely on satellite navigation systems, which may direct traffic onto unsuitable local roads.

Check for Updates: Regular updates and detailed travel advice are available on the Hampshire County Council website.

Consider Alternatives: Where appropriate, patients might be encouraged to use public transport (if available on the bank holidays/weekends) or consider if their journey to the Practice is strictly necessary, potentially using phone or online consultations if available.


The works are part of an improvement scheme for M27 Junction 10, aimed at creating a new "all-moves" junction to support the development of the Welborne Garden Village and avoid months of longer-term disruption.

18/11/2025

Our phonelines are currently down. We apologies for any inconvenience and are in contact with phone bar to get it sorted as quickly as possible.