03/09/2025
Our most recent feedback from August 2025 in the Friends and Family test is as follows;
We had 11 responses, all of them were marked very good.
Some of the feedback was:
"great service on phone and reception. Prompt call back from Doctor, thanks"
"Paul Gibson - Paramedic- excellent treatment and service thank you"
"Emma made me feel very relaxed. She was very reassuring and warm. A very positive experience, thank you"
"Sally was very friendly, professional and put me at ease. She is a credit to you all".
If you would like to complete a Friends and Family form please visit the Grove website where you will see the link at the bottom of the page or ask the Clinician who you are seeing in the surgery.