Care Connect

01/01/2026

💕 𝗝𝗮𝗻𝘂𝗮𝗿𝘆 𝗢𝗳𝗳𝗲𝗿 – 𝗙𝗥𝗘𝗘 𝗜𝗻𝘀𝘁𝗮𝗹𝗹𝗮𝘁𝗶𝗼𝗻 💕

Stay safe and independent at home with the Care Connect alarm service.

For a limited time this January, we’re offering FREE installation when you sign up to Care Connect. That's a saving of over £40!

The service provides 24/7 monitoring and support, giving you and your loved ones peace of mind.

✔ Help at the touch of a button
✔ 24/7 response
✔ Ideal for older or vulnerable people

📅 Offer available 1/01/26 - 31/01/26 only. Weekly charge applies.

📞 03000 262 195
📨 care.connect@durham.gov.uk
🌐

Find out about our community alarm service.

22/12/2025

On behalf of everyone at Care Connect, we'd like to wish all our followers a very Merry Christmas and a Happy New Year 🎅🎄❄️🎁

Care Connect will be operating as usual throughout the festive period.

We are available 24/7 through the day and night, so don't worry about pressing your pendant or calling us on 03000 262 195, we'll be there 💕

📞 03000 262 195
📨 care.connect@durham.gov.uk
🌐 www.durham.gov.uk/careconnect

10/12/2025

𝗪𝗲 𝗮𝗿𝗲 𝗵𝗶𝗿𝗶𝗻𝗴! 𝗚𝗶𝗳𝘁 𝘆𝗼𝘂𝗿𝘀𝗲𝗹𝗳 𝗮 𝗻𝗲𝘄 𝗷𝗼𝗯 𝗳𝗼𝗿 𝗖𝗵𝗿𝗶𝘀𝘁𝗺𝗮𝘀!🎁

Looking to secure a fresh start for the New Year? There’s never been a better time to join our team as a Telecare Control Operator.

We’re looking for calm, caring, and confident people to support our 24/7 Care Connect service — helping older and vulnerable residents stay safe and independent in their homes.

𝗪𝗵𝗮𝘁 𝘆𝗼𝘂’𝗹𝗹 𝗱𝗼:
✅ Answer calls from community alarms
✅ Work as part of a supportive team in a fast-paced control centre
✅ Follow a rolling 12-hour shift pattern (days & nights)

𝗪𝗵𝘆 𝗷𝗼𝗶𝗻 𝘂𝘀?
✨ £28,142 to £31,022 per annum
✨ Generous holiday allowance
✨ Local Government Pension Scheme
✨ Full training provided

👉 Apply by 𝟮𝟭𝘀𝘁 𝗗𝗲𝗰𝗲𝗺𝗯𝗲𝗿 for the Telecare Control Operator role and start the New Year with a career you’ll truly feel proud of.

𝗖𝗹𝗶𝗰𝗸 𝗵𝗲𝗿𝗲 𝘁𝗼 𝗮𝗽𝗽𝗹𝘆:

09/12/2025

Want extra comfort someone would be there for you in an emergency?

If you live in County Durham, Care Connect could be a great reassurance to you and your family.

For more information on our personal alarms, contact our team:

📞 03000 262 195
📨 care.connect@durham.gov.uk
🌐 www.durham.gov.uk/careconnect

04/12/2025

Did you know we offer a FREE Home From Hospital service?💙🏠

Have you or a loved one recently come out of hospital and need a bit of help to get back home safely? Or have you got an upcoming operation or stay over the winter months?

The Home From Hospital service is here to support County Durham residents in the days following discharge — offering assistance with everyday tasks, a friendly check-in, and the support you need to settle back into home life.

Whether it’s help with shopping, preparing meals, or just a reassuring call to make sure everything’s okay — we’re here for you. If you or someone you know could benefit, reach out today:

📞 0300 026 9195
💻 Visit: www.durham.gov.uk/HomeFromHospital

01/12/2025

If you or a loved one is at risk of falls, a fall detector can make all the difference.

This smart, lightweight wrist-worn device is designed to automatically detect a hard fall and send an alert for help — even if the person can’t press a button.

💡 Why our customers love our fall detectors:

✔️ Automatic fall detection – raises an alert immediately
✔️ Manual help button – press for assistance anytime
✔️ Fast response – connects directly to our 24/7 Control Room
✔️ Comfortable & discreet – easy to wear day and night
✔️ Boosts confidence – helping people stay independent at home

📞 03000 262 195
📨 care.connect@durham.gov.uk
🌐www.durham.gov.uk/article/27976/Telecare-sensors-to-keep-you-safe-and-independent-at-home

27/11/2025

Looking for a way to stay safe and independent at home? 🏡

Durham County Council offers a Telecare service!

Designed to help people remain living in their own home, with added safety and peace of mind for themselves and their loved ones, Telecare could be a great choice for you or your family.

With sensors and alarms that can detect:
✅falls
✅smoke
✅floods
✅extreme temperatures
✅if someone has left home unexpectedly
✅epilepsy

Telecare provides 24/7 monitoring and support.

If you’d like more information, or want to find out how to get Telecare at home, check out the details on the Durham County Council website.

➡️www.durham.gov.uk/article/27976/Telecare-sensors-to-keep-you-safe-and-independent-at-home

Or call us on 03000 262 195.

Care Connect is County Durham's emergency contact service that gives you support to remain living independently in your home, 24 hours a day, 7 days a week, 365 days a year. This page is not manned 24/7, for any enquiries call 03000 262 195.

19/11/2025

❄️ Snow Alert – Please Take Care ❄️

The snow is really coming down out there! Roads and paths are getting slippery. Please take extra care if you need to go out, and make sure you’re wrapped up warm.

If you can, take a moment to check in on any elderly neighbours, friends, or family members. A quick call or knock on the door can make a huge difference in weather like this❤️

Stay safe, stay warm, and look out for each other❄️💙

Care Connect are here 24/7 and still operating and responding across County Durham. Don't be afraid to press your pendant to speak to an Operator or contact us below:

📞 03000 262 195
📨 care.connect@durham.gov.uk
🌐 www.durham.gov.uk/careconnect

14/11/2025

Do you support parents or older family members?

Care Connect offers simple technology with a response, ready any time day or night, so your loved ones can live life their way — safely, confidently, and independently.

Care Connect is always supportive, not intrusive💛

📞 03000 262 195
📨 care.connect@durham.gov.uk
🌐 www.durham.gov.uk/careconnect

12/11/2025

Colder weather and darker days can bring different challenges.

At Care Connect, we’re here 24 hours a day, all year round, so you don’t have to worry about being alone if things go wrong.

From our simple pendant alarms to telecare sensors, our service is designed to help you feel safe and independent at home. Stay warm, safe, and let us take care of the rest.

Call us today to find out how we can help.
📞 03000 262 195
📨 care.connect@durham.gov.uk
🌐 www.durham.gov.uk/careconnect

05/11/2025

💬 “I want to stay in my own home as long as I can.”

It’s something we hear so often — and with Care Connect, it’s possible!

Our local team is here 24/7, helping your loved ones live safely and independently, with support at the touch of a button.

Independence doesn’t mean being alone — it means having confidence, comfort, and care when it’s needed most. ❤️

👉 Learn more at: www.durham.gov.uk/careconnect

03/11/2025

As the darker nights draw in across County Durham, it’s the perfect time to check in on loved ones.

With Care Connect’s around-the-clock support, you can rest easy knowing our 24 hour service is always there.

If you have grandparents, parents or neighbours who might appreciate a little extra peace of mind this, tell them about Care Connect today.

📞 03000 262 195
📨 care.connect@durham.gov.uk
🌐 www.durham.gov.uk/careconnect