What are the opening hours?

Monday 9:15am - 1:30pm 2:45pm - 7pm Tuesday 9am - 2pm Wednesday 9am - 2pm Thursday 1:30pm - 7:30pm Friday 9:15am - 5pm Saturday 8:30am - 1:30pm

https://www.linktr.ee/tobytheosteo

Toby Pollard-Smith, Osteopath, Fleet (2025)

21/07/2025

It's getting to holiday time.

When a patient in the middle of a case tells me they're off on holiday, I always think to myself, "Well, this could go either way!".

Sometimes, a holiday is just what a person needs.
It's all about rest and relaxation for some. Time away from targets, pressure, perhaps away from certain people 🤭.
For others, it gives more time to be active, whether that's swimming, walking, hitting the gym, or whatever else is on offer.
Indeed, not being tied to a desk appears to help many people.

Sometimes, however, holidays can be a negative for a person in pain. Wrestling with heavy luggage, an uncomfortable bed, the wrong pillow.
Not being in a regular routine can sometimes compromise a person's recovery.

I hope all my patients have good holidays, but we don't know until we see them on the other side.

16/06/2025

Good communication is paramount in healthcare, but some factors can sway what we say and how we interpret what we hear.

A particularly hazardous area, in my opinion, is with the mostly better person, who has perhaps had several sessions.
They typically ask about future sessions and whether they should keep coming back in to "stop it happening again".

In the past, I have tried to be confident and assertive, telling my patients that we have achieved our goals. I have considered their progress, added on a few more weeks of recovery, and deduced that there might be nothing for me to do by the time of the next appointment. So they don't need it. Save your time, save your energy. Let me get on with seeing someone else who needs it more.

I have also met plenty of new patients, and I notice how often I hear a story of "failed therapy". This person was seeing someone previously, and they were making progress, only to be told that "there was nothing else to do" or that "they couldn't help anymore".

It leads me to wonder whether we're exploring the same conversation from different sides and hearing different motives.

The person being a clinician wants to be effective, efficient, and not waste anyone's time or money. I've done my work, and you're mostly better; I don't see the value in another session.

In contrast, the person who is a patient is still in pain and is worried that things will not clear up completely. They don't want to live like this forever and are desperate to prevent a relapse.

One person is trying to be confident.
One person may be putting on a brave face, but underneath is scared.

Over the years, I have started to recognise these moments, and I do my best to navigate them carefully.

We can debate the merits of "maintenance" treatment. I think that in many cases, people who choose to embark on a course of "maintenance" sessions are actually after a little more companionship on their road to recovery.

There are numerous opportunities in these after-the-event sessions to explore the nature of the injury in greater detail, consider what might have predisposed or contributed to it, and learn how best to cope in the future.

When the person who has been a patient truly starts to feel independent, confident, and empowered, they will most likely stop attending their "maintenance" appointments. And they will tell their friends that they know someone who can help others. Someone who sticks by their patients, listens, cares, guides, and educates.

05/06/2025

I have treated plenty of pregnant clients.

I would NOT describe myself as an expert in the area, but I am also satisfied that everything I do is safe.

For one thing, I don't crack spines.
I don't consider there to truly be a risk of doing these techniques during pregnancy. However, many other practitioners, who perhaps rely on them, refuse to treat during pregnancy due to a perceived risk of being associated with an adverse event.
In contrast, I use the same techniques for pregnant and non-pregnant clients. The only issue really is when bump grows large enough to make lying face down a no-no!

Another reason I feel comfortable treating during pregnancy is thanks to witnessing a consultant and registrar obstetrician perform an "external cephalic version" on my pregnant wife - simply put, rotating a baby who was facing the wrong way while still in the womb. If they didn't think THAT was risky (and there were two of them, breaking a sweat), then nothing I do comes close!

So I'm more than happy to help during pregnancy.
I'm not a miracle worker, but in most cases, we can keep aches and pains at bay and prevent things from worsening as the trimesters tick over.

20/05/2025

Perhaps we shouldn't let patients read their scan results?!
Why do I say this?

Have a look at this figures about the prevalence of findings in PAIN-FREE people:
👉🏻 Disc bulges amongst 40-year-olds: 50%
👉🏻 Disc degeneration amongst 60-year-olds: 88%
👉🏻 Knee osteoarthritis in 40+ year olds: over 40%
👉🏻 Rotator cuff tendinopathy (mixed ages): 89%

It's not about being doom and gloom, but accepting that our bodies exhibit evidence of wear and tear without necessarily being a cause of pain.

My concern is that these findings, taken out of clinical context, can sound frightening to a person in pain and amplify their distress.
The reality however, is that they are run-of-the-mill, and therefore not necessarily an explanation for a person's pain.

When we meet a person in pain, we must do more than send for a scan and treat the results. We must triangulate the person's narrative with their functional loss and then consider what we find on examination. Only then should we use imaging if further direction is needed. Context, context, context.

So perhaps we should shield scan results from people until they can have them explained in the context of their presentation. Then we can pick out the relevant findings and offer reassurance that the rest is "normal".

You'll have to get tac advice from someone else, though. Not my area.

08/05/2025

I've had a few tough conversations about pain recently. People who are in a lot of pain, and no, it's not fair.

Sometimes, pain is disproportionate to tissue damage, whether it is the volume of pain or the longevity of it.

Sometimes, pain is a learned behaviour that needs to be peeled away through conversation, education, movement training, habit breaking, and learning to breathe, to mention a few tactics.

We often encounter people who have been told by medics, or friends and family, that "it's all in their head". In some cases, they've begun to believe this.

It's a hard topic to dive into, as pain is immensely complex. We are sensory beings. We feel things, and are aware of ourselves and our surroundings. We appraise what we are feeling, and respond. We can respond with joy, we can respond with fear, we can respond with pain. Essentially, this process happens in our heads. But how to explain this?

Lo and behold, watching Harry Potter with my family, Dumbledore just went and nailed it. I guess I have some work to do to reach his levels of wizarding wisdom.

It's been wonderful to make some breakthroughs recently, to see people come through the fog of pain, and to see them breathing, moving, losing their fear. Tough work, but it's what I get up for.

28/04/2025

These were a patient's words, not mine!

This isn't about a post about small talk (although it is a part of the job), but rather a reaction to the layers of knowledge that people can accumulate.

Some people are more curious than others, and some ask tougher questions than others. It's all good.

Part of the job is finding the right level for each person. I might feel that with one person I have only covered half the topic compared to another, but maybe that is all they need, or can absorb in one session.

Explaining a person's problem can be highly effective via the reassurance and empowerment it provides. I get upset when I hear of treatment with no explanation given.

I regularly also find myself increasingly aware of how we can cause far more damage with what we say than with what we do.

So the talking, for me, IS the job. The rest is a bonus.

12/02/2025

You can now book ONLINE to see me in Ascot, at OpenHealth Clinic.

I am available:
👉🏻 Monday 2.40pm - 7.20pm
👉🏻 Tuesday 9am - 1.40pm
👉🏻 Thursday 2pm - 7.20pm
👉🏻 Friday 9am - 12.40pm
👉🏻 and twice a month Saturday 8.20am - 1.20pm

Head to my Linktree (in my Bio) to book your appointments.
www.linktr.ee/tobytheosteo

04/02/2025

I often talk to patients about the exercise they do. Should they ask my opinion about what might be a good choice, I regularly suggest yoga. Why?

Our bodies move in various directions, and I like that yoga typically gets people moving in all these directions.

In perhaps too many cases, people who are doing very healthy amounts of activity and exercise are in fact only moving their bodies in a limited number of ways.

Imagine all the movements a body can do from head to toe, and then let's perhaps try to perform them all on a weekly basis, if not daily?

If I had more time to spare, I might train as a yoga therapist. However, my yoga journey is still fairly primitive. Hopefully, I can find more time for yoga in the future.

20/01/2025

I've had several conversations with patients recently in which I have tried to guide them away from striving for a "perfect formula".

🚴🏻 THIS type of activity
📆 THIS many times a week
💪🏻 THIS many reps.. and many other non-MSk targets, such as fluid and nutrition...

Nothing is simple, yet we like bite-sized guidance in this era of social media (I note the irony). The arbitrary targets of 2 litres of fluid per day and 10 thousand steps have both been misinterpreted to the point of retraction.

We should have goals, but we should understand that recovery from injury (and life itself) is non-linear. We are not in control.

⬇️ Give yourself a rest when you're tired.
⬆️ Give yourself permission to push harder when you've got the urge.
➡️ Do something different if you're bored or fancy some novelty.

No strict formula. A variable recipe.

09/12/2024

Well, this grabbed my attention!

A new study has demonstrated that the biggest predictor of longevity is how much activity you do. It's a better predictor than your age.

Now stop and think about that...
A better predictor than your age.

That means an older person who does more activity is predicted to live longer than a younger person who does less.

Ok - research findings can lead to some ridiculous out of context scenarios, but there is something very powerful in this.

I'm off for a walk.

Research link: https://pubmed.ncbi.nlm.nih.gov/38949152/
Also added as a link on my Linktree (link in Bio)

04/12/2024

"We need to work on your slumping", I said to my patient.
"You WHAT?!" they replied.

I worry about all the myths around posture, slumping, "text neck", and all that.

When I searched for images of people slumping I got these, and I don't even think they look like good examples of slumping! They just look like they've been told to look uncomfortable.

And there is the key... 💡

Slumping for a long time makes us feel uncomfortable, but it does not cause injury.

Try standing evangelically tall all day and not moving a muscle.
Perfect posture? Maybe. Uncomfortable? For sure...

Not being able to slump is a problem in my book. Slumping is a relaxed spine. If we can't relax our spines and let them curl, we have a problem.

Many people who have experienced back pain will have been through this. We guard our movements as bending our spines is painful. We need to relearn how to curl our back, how to slump, to return to proper function.

So I spend more time in clinic teaching people to slump than I spend teaching them to stand up tall.

26/11/2024

Join me for all things to do with musculoskeletal pain!
I'm not sure how much we can cover it all in an hour, but we have an ambitious agenda.
Buckle up!

Toby Pollard-Smith, Osteopath

21/07/2025

16/06/2025

05/06/2025

20/05/2025

08/05/2025

28/04/2025

12/02/2025

04/02/2025

20/01/2025

09/12/2024

04/12/2024

26/11/2024

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Monday	9:15am - 1:30pm
	2:45pm - 7pm
Tuesday	9am - 2pm
Wednesday	9am - 2pm
Thursday	1:30pm - 7:30pm
Friday	9:15am - 5pm
Saturday	8:30am - 1:30pm