Brookside Health Centre

29/07/2025

25/07/2025

We are sorry; there is currently a national issue across several major landlines and mobile network providers - we are having big problems getting hold of our patients, and there may be problems with getting hold of us too.
Please be patient and we hope the issues will be fixed soon - thank you

22/07/2025

Have you downloaded the NHS App? More than 62 per cent of residents in Hampshire and the Isle of Wight are now using the NHS App to order prescriptions, make appointments, view their test results and more.

The App allows patients to view their GP health record, and makes it easier for people to better manage their condition without having to phone their GP surgery.

To make sure you receive these reminders and messages, it is encouraged that you switch on your notifications for the app.

Start using the NHS App today by downloading it on your smartphone or tablet via the Google play or App store. You can also access the same services in a web browser by logging in through the NHS website.

09/07/2025

05/07/2025

02/07/2025

We have 3 fantastic Paramedics in our team at Brookside - see below for more information on how Practice Paramedics can help you!

02/07/2025

📢 The Community Mental Health Team have moved! 🏢
The Community Mental Health Team is now based at the Newport Health & Wellbeing Centre, located at 62 High Street, Newport, PO30 1BA (previously HMV/Poundland).
All Community Mental Health & Psychological Therapy Services are now delivered from this new location. This includes all clinics, treatment, and group sessions that were previously held at Chantry House.
➡️ Appointments at Ryde and Arthur Webster continue as normal.
Thank you for your understanding and continued support.

01/07/2025

📞 Our JUNE 2025 Call Stats 📞
Thank you to everyone who contacted us in June. Our Patient Advisors supported thousands of you – here’s how we did:
📞 Calls Answered: 6,045
⏳ Average Queue Wait Time: 5 mins 19 secs (that's 3 mins lower than in May!)
This doesn't include those of you who came into the Practice with queries, or those who got in touch via eConsult on our website.
Reminder:
☎️ Phone lines open from 8:30 AM (weekdays only)
❌ This excludes weekends & bank holidays
Top Tips:
🕒 Best time to call: After 11 AM
💊 Try Pharmacy First for minor conditions
📱 Use the NHS App for prescriptions & results

26/06/2025

26/06/2025

🌟 This we thank our Armed Forces community for their unwavering service. Your sacrifices do not go unnoticed. 🙏

For those who need support, Op COURAGE is a free NHS mental health service for serving personnel due to leave the military, reservists, armed forces veterans and their families in England.

The service is supported by trained professionals who are from or have experience working with the Armed Forces Community.

Op COURAGE can help you to access support and treatment for a range of conditions including:
🌟 mental health
🌟 psychological trauma
🌟 substance misuse and additions
🌟 eating disorders
🌟 support for the families of those living with mental health conditions, and more.
Additionally, the service can liaise with other NHS services and charities on your behalf to support your treatment and recovery.

Reach out if you need help. Your mental wellbeing matters. 💪
Op COURAGE - https://orlo.uk/opcourage_5fZl7

Find out more about the Five Ways To Wellbeing here: https://orlo.uk/fiveways_sScHD

24/06/2025

JUNE 2025:
Despite recent media coverage, Mounjaro is not yet available for weight loss through GP practices in Hampshire and the Isle of Wight.
We’re awaiting guidance from the local Integrated Care Board (ICB), An update is expected later this autumn.
For more information, visit:
https://www.hantsiow.icb.nhs.uk/weight-loss-support

24/06/2025